1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Items delivered within the time announced when ordering
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the delivery times were respected. See you soon for your next orders!
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Rob S.
Rating: 5 out of 5
following a purchase from 17/12/2024
I was a bee skeptical about 1001 hobbies since I had read the reviews But I received my order very quickly In other words just toppppp also well packaged Will definitely order something again Thanks
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Leander B.
Rating: 5 out of 5
following a purchase from 10/12/2024
Great online store, reasonably prompt delivery.
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Manuel B.
Rating: 5 out of 5
following a purchase from 15/12/2024
Very good and serious site
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with our site. See you soon for your next orders!
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John S.
Rating: 5 out of 5
following a purchase from 09/12/2024
Good service, stuff arrived in the estimated delivery slot.
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Jean-Michel P.
Rating: 5 out of 5
following a purchase from 13/11/2024
3 orders (in stock and staggered delivery) perfect, this 4th one much longer (maybe it's the period that made it so ...) but in the end perfect delivery; Thanks to the team
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Response from 1001hobbies
Thank you very much for your detailed feedback! We understand that the period of high demand may have led to longer delays, and we are pleased that your order finally arrived in perfect condition. Thank you for your patience and understanding. The whole team thanks you, and we hope to see you again soon for your next orders!
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Frederic C.
Rating: 5 out of 5
following a purchase from 26/11/2024
Received on time and in perfect condition
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Response from 1001hobbies
Thank you for your feedback! We are delighted that your order arrived on time and in perfect condition. See you soon for new orders!
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Ea B.
Rating: 3 out of 5
following a purchase from 12/12/2024
Order received but took more than a week. Packaging was torn but fortunately everything was still in it.
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Josef S.
Rating: 5 out of 5
following a purchase from 13/12/2024
Absolutely top, highly recommended!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Gino M.
Rating: 5 out of 5
following a purchase from 17/11/2024
TOP
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Pierre S.
Rating: 3 out of 5
following a purchase from 05/12/2024
Very difficult to exchange a defective product
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Response from 1001hobbies
We are sorry to hear that you have encountered difficulties in exchanging a faulty product. We understand that this can be frustrating and apologize for the inconvenience. We will pass on your feedback to our team to improve this process. Please do not hesitate to contact us directly for any assistance, we will do our best to resolve the situation quickly.
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Julien T.
Rating: 5 out of 5
following a purchase from 07/12/2024
As usual, everything went very smoothly: research, order taking, shipping, delivery. No headaches. Nikel. I recommend 1001hobbies without a doubt! If all shops could be the same.....
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Response from 1001hobbies
Thank you so much for your great feedback! We are delighted that everything went perfectly, from search to delivery. Your recommendation means a lot to us and we're happy to be able to offer you a hassle-free experience. See you soon for your next orders!
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Michel C.
Rating: 5 out of 5
following a purchase from 10/12/2024
wide choice good order tracking
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Response from 1001hobbies
Thank you very much for your feedback! We're glad you appreciate our wide selection of products and the follow-up of your orders. See you soon for new shopping experiences!
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Christopher R.
Rating: 5 out of 5
following a purchase from 02/12/2024
I'm happy I received my item, just in time for christmas.i ordered a Harry Potter Mug for my wife. It arrived completely intact.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Roger F.
Rating: 5 out of 5
following a purchase from 29/11/2024
I was quite pleased to see that1001 Hobbies had a Model Kit I didn't know existed, a 1/72 scale Convair Seadart jet fighter seaplane model kit.
The model kit took awhile to get to me, but once I realized it was being shipped from France to me in the US, it all made perfect sense. Unfortunately during ship ment the box containing the kit was partially crushed either by the French or US Postal Services.
It is equally possible that the US or French Customs Departments damaged the shipping box.
The model kits box even got some creases and could be seen from the half destroyed shipping box.
In other words, the model kit's box got beat up pretty good during shipment.
The good news is that despite the abuse the model kit recived during shipment, the parts inside the model kit's box remained undamaged and intact, but it was a close call.
All tha being said I am looking forward to getting around and building this model kit and I will checking out the website for possible purchase of additonal model kits.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Christine T.
Rating: 3 out of 5
following a purchase from 03/12/2024
For the second order Product conforms order very well on the other hand delivery not fast and sent after complaint too bad
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the product meets your expectations, but we regret the delay in delivery and the need for a complaint. We are working to improve our delivery times to avoid this kind of inconvenience. Thank you for your patience and understanding.
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Frank H.
Rating: 1 out of 5
following a purchase from 08/12/2024
I have canceled my order 3 times, 3 times this was ignored, although the cancellation would have been possible at any time. Now I have to take care of the return shipment, catastrophic service. I do not recommend buying this product, on the contrary. I have rarely experienced so much ignorance. My opinion: Hands off . . . There are enough dealers, you don't need this one.
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Rocco P.
Rating: 1 out of 5
following a purchase from 04/12/2024
Not satisfied, I ordered 3 items in stock and only received one of them. And still no refund. And it's already the second time they've done this to me.
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Response from 1001hobbies
Hello Mr. Panaia, We sincerely regret this review and apologize for this incident. The product GUNZE B523 MR. SUPER CLEAR UV CUT FLAT SPRAY (170 Ml) was unfortunately no longer available and could not be restocked in time. In order not to delay the delivery of your order, we shipped your Funko immediately. The refund for the two paint cans was requested on 12/23/2024 at 11:31 a.m. and, after verification by our financial department, was made on 12/27/2024 to your PayPal account, in accordance with the initial payment. We thank you for your patience and remain at your disposal should you have any further questions. Sincerely, The Customer Service Team
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Lars W.
Rating: 5 out of 5
following a purchase from 02/12/2024
Top product
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Stefan Z.
Rating: 5 out of 5
following a purchase from 10/12/2024
Uncluttered, clear and very easy to navigate this website with a large assortment. In addition pleasantly easy payment with a simple payment module. Absolutely recommended for modelers!
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Philippe D.
Rating: 5 out of 5
following a purchase from 27/11/2024
Perfect to our expectations
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Response from 1001hobbies
Thank you for your feedback! We're delighted that everything met your expectations. See you soon for your next orders!
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Andreas S.
Rating: 5 out of 5
following a purchase from 01/12/2024
I have placed several orders so far and everything has gone smoothly. I can recommend it without hesitation.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Jorge R.
Rating: 1 out of 5
following a purchase from 14/12/2024
I did not receive the order I wanted.
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Response from 1001hobbies
We are sorry to hear that you did not receive the order you were expecting, could you please provide us with more details about your order so we can quickly check and resolve the issue? You can also contact us directly at [email protected] for a personalized follow-up.
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Jean-Marc B.
Rating: 5 out of 5
following a purchase from 01/12/2024
Perfect, very good site
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted you like the site. See you soon for new orders!
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Franck D.
Rating: 5 out of 5
following a purchase from 02/12/2024
Very professional site. Fast customer service.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that our professionalism and the responsiveness of our customer service have met your expectations. We look forward to seeing you again for your next orders!
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Franck D.
Rating: 5 out of 5
following a purchase from 03/12/2024
Very professional site. Fast customer service.
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted to know that you were fully satisfied with our professionalism and the responsiveness of our customer service. See you soon for your next orders!
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Franck D.
Rating: 5 out of 5
following a purchase from 08/12/2024
Very professional site. Fast customer service.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that our professionalism and the responsiveness of our customer service have satisfied you. We look forward to hearing from you again soon!
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Maurizio G.
Rating: 5 out of 5
following a purchase from 07/12/2024
very good, I also made an exchange when I placed my order and they shipped everything correctly
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Francis G.
Rating: 5 out of 5
following a purchase from 01/12/2024
Product conforms and price contained
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Response from 1001hobbies
Thank you for your feedback! We're delighted that the product meets your expectations and that you're happy with our prices. See you soon for new orders!
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Jean Michel B.
Rating: 5 out of 5
following a purchase from 08/12/2024
Wide choice on the site. On time delivery.
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Response from 1001hobbies
Thank you for your feedback! We're delighted that our wide range of products and on-time delivery met your expectations. See you soon!
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Franck T.
Rating: 5 out of 5
following a purchase from 09/12/2024
Neat parcel, fast delivery. Perfect, thank you!
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Response from 1001hobbies
Thank you very much for your enthusiastic feedback! We're delighted that everything went perfectly, from packaging to delivery. See you soon for your next orders!
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Marco B.
Rating: 5 out of 5
following a purchase from 14/12/2024
Very well stocked great prices
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Daniel &Amp; Nelly L.
Rating: 5 out of 5
following a purchase from 07/12/2024
super site, easy communication because the information and details are clear, precise, serious site;
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that you appreciate the clarity and accuracy of the information on our site. Your trust and encouragement motivate us to keep improving. See you soon for new orders!
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Ad V.
Rating: 5 out of 5
following a purchase from 27/11/2024
The delivery was flawless. There was quite a long time between ordering and delivery but I understand that as a store you can't have everything in stock and will have to order first. There was useful info about the progress of the order on the website.I highly recommend this store!
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Andrea S.
Rating: 5 out of 5
following a purchase from 13/12/2024
Product absolutely in accordance with the description. Very fast delivery time considering also the period.Cunsigliatissimo!
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Pascal F.
Rating: 5 out of 5
following a purchase from 02/12/2024
The paintings and models correspond very well to my order. I find the delivery a little long. Thank you very much.
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Response from 1001hobbies
Thank you very much for your feedback! We are pleased that the paintings and models correspond to your order. We understand that delivery may seem a little long and apologize for the delay. We do our utmost to improve the speed of our shipments. Thank you for your patience and see you soon!
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Juan R.
Rating: 5 out of 5
following a purchase from 19/11/2024
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Juan R.
Rating: 5 out of 5
following a purchase from 19/11/2024
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James S.
Rating: 5 out of 5
following a purchase from 11/12/2024
Delivered on time and great price.
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Response from 1001hobbies
Thank you for your feedback! We're glad to hear that your order arrived on time and that you're happy with the price. We look forward to serving you again!
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Ian F.
Rating: 5 out of 5
following a purchase from 02/12/2024
Ordered items not available in the UK. Arrived two weeks later all correct and well packaged. Ordered and then read some poor reviews but for my order excellent. Happily order again.
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Francesca S.
Rating: 3 out of 5
following a purchase from 06/11/2024
The item was in stock at the time of the order and the arrival expectation was about 7 working GG, after the purchase it was unavailable but coming from the supplier .... I tried calling 2 or 3 times at different times customer service and never got to talk to anyone, worried because it was the first order I tried to contact them via form and also via verified reviews, after this happened and after 3 weeks of waiting then the package was packed and shipped.... Arrived after a month of waiting was compliant.....I recommend the site to review the information provided on availability, shipping and 'arrival of products, if I had been informed about the long waiting period I would not have worried, I recommend the site to improve customer service. I advise customers to take for time if it is a gift, in the end everything arrived as promised but it took a while.
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