Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 5 stars

Reset filters
K
Ken D.
Rating: 5 out of 5
following a purchase from 15/07/2024
Easy to use, fast shipping.
Translated reviews
Response from 1001hobbies
Thank you so much for your review! We are glad you found our site easy to use and that shipping was fast. We hope to see you again soon!
T
Tim L.
Rating: 5 out of 5
following a purchase from 29/09/2024
Fast and uncomplicated delivery and good prices
Translated reviews
Response from 1001hobbies
Thank you for your positive feedback! We are pleased to hear that you are satisfied with the fast and uncomplicated delivery as well as our prices. We look forward to welcoming you back soon!
K
Kevin B.
Rating: 5 out of 5
following a purchase from 09/08/2024
Good website, easy to find what you are looking for.
Translated reviews
Response from 1001hobbies
Thank you for your positive feedback! We are happy to hear that you found our website user-friendly and easy to find what you were looking for. We look forward to welcoming you back!
M
Miriam C.
Rating: 5 out of 5
following a purchase from 19/09/2024
Prompt and careful with the shipment. The order arrived to me even ahead of schedule and it's great to receive the package status mails during shipping. I am very happy to have gotten the figure that arrived perfect at home and I will definitely buy from 1001hobbies again!!!! :)
Translated reviews
P
Paco M.
Rating: 5 out of 5
following a purchase from 02/09/2024
Good models at good prices
Translated reviews
Response from 1001hobbies
Thank you for your comment! We are glad to hear that you find good models at attractive prices. Your satisfaction is very important to us. If you have any questions or need help, don't hesitate to contact us, see you soon!
L
Luigi F.
Rating: 5 out of 5
following a purchase from 29/07/2024
Great product, fast shipping. What more can you ask for!
Translated reviews
Response from 1001hobbies
Thank you so much for your great feedback! We are happy that you are satisfied with the product and fast shipping. We can't ask for more than that too! We look forward to your next purchase!
O
Oscar D.
Rating: 5 out of 5
following a purchase from 04/09/2024
Everything was perfect! The item arrived in perfect condition and I am delighted! Thank you very much!
Translated reviews
Response from 1001hobbies
What a joy to know! We are thrilled that you are delighted with your item and that it arrived in perfect condition. Your satisfaction is our best reward. If you need anything else in the future, don't hesitate to let us know, thank you very much and see you soon!
F
federico M.
Rating: 5 out of 5
following a purchase from 26/08/2024
I would refine the notice of the package being held at the pickup point with :package arrived and not in transit.
Translated reviews
Response from 1001hobbies
Thank you for your suggestion! We really appreciate your feedback and will take it into consideration to improve communication about parcels. We want to make sure you are always up to date!
S
Sergio O.
Rating: 5 out of 5
following a purchase from 12/08/2024
My product arrived very fast and in perfect condition!!!!
Translated reviews
Response from 1001hobbies
What great news! We are very happy to hear that your product arrived quickly and in perfect condition. Your satisfaction is our priority. If you need anything else in the future, don't hesitate to contact us, see you soon!
G
Gaspar R.
Rating: 5 out of 5
following a purchase from 23/07/2024
Good products, what is advertised is what comes home. Happy with the purchases I have made, and there have been several purchases.
Translated reviews
Response from 1001hobbies
Thank you very much for your comment! We are glad to hear that you are satisfied with our products and that everything advertised corresponds to what you receive. Your trust and repeat purchases mean a lot to us. If you have any questions or need help in the future, don't hesitate to let us know. see you soon!
S
Santiago N.
Rating: 1 out of 5
following a purchase from 12/08/2024
Limited stock. Too long to replenish it, also after seeing that I was going to catch the arrival of the shipment while on vacation I sent them an email in which they replied that they would hold it until it arrived to just then do the opposite and send it. Conclusion: I was not at home when the shipment arrived and I had to go to the post office to pick it up, which is nowhere near my home. I will not repeat.
Translated reviews
Response from 1001hobbies
We sincerely regret that you had such a frustrating experience with us. We appreciate your feedback as it helps us to identify areas where we need to improve. We will take your comments into consideration to improve our service in the future. We thank you for your patience and hope you will give us another chance. If there is anything else we can do to help, please do not hesitate to get in touch.
M
Maxime L.
Rating: 5 out of 5
following a purchase from 04/10/2024
Extremely fast shipping in excellent condition. RàS.
Translated reviews
Response from 1001hobbies
Thanks for the great feedback! We are delighted to hear that your shipment was fast and in excellent condition. Your satisfaction is our top priority! If you need anything else, please let us know. See you soon!
F
Franck D.
Rating: 5 out of 5
following a purchase from 29/09/2024
Fast delivery. Very interesting and serious site
Translated reviews
Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you found our site interesting and that the speed of delivery met your expectations. Your satisfaction is our greatest motivation! Don't hesitate to come back and explore all our offers. We hope to see you soon!
C
Christophe P.
Rating: 5 out of 5
following a purchase from 25/09/2024
Delivery on time, very good packaging
Translated reviews
Response from 1001hobbies
Thank you for your positive feedback! We're delighted to hear that we met your deadlines and that the packaging lived up to your expectations. Your satisfaction is our priority! Don't hesitate to come back for your next purchases. We're here for you!
C
Christian B.
Rating: 5 out of 5
following a purchase from 21/09/2024
Perfect
Translated reviews
Response from 1001hobbies
Thank you very much! We're delighted that everything went so well for you! If there's anything you need, or if you'd like to share any other feedback, please don't hesitate to let us know. See you soon!
S
SEBASTIEN V.
Rating: 5 out of 5
following a purchase from 02/10/2024
very good online store, lots of choice and impeccable delivery
Translated reviews
Response from 1001hobbies
Thank you very much for your kind words! We are delighted that you appreciate our wide selection and that the delivery was impeccable. Your satisfaction is our greatest reward! Please come back and explore even more treasures in our online store. We hope to see you soon!
P
Philippe D.
Rating: 5 out of 5
following a purchase from 30/09/2024
fast, well-protected service
Translated reviews
Response from 1001hobbies
Thank you for your positive feedback! We are delighted that you found our service fast and that your items are well protected during delivery. Your satisfaction is our priority! If you need anything else, please let us know. We hope to see you soon!
D
daniele S.
Rating: 5 out of 5
following a purchase from 27/09/2024
Great assortment and timely delivery
Translated reviews
Response from 1001hobbies
Thank you so much for your feedback! We are glad you enjoyed our wide assortment and timely delivery. We hope to see you again soon for further purchases!
P
Patrick K.
Rating: 5 out of 5
following a purchase from 20/09/2024
Very hard-to-find kit delivered on time. Beware, I had a malicious SMS following my purchase (no consequences but be careful with computer security!), very good reaction and follow-up from the team! Well done!
Translated reviews
Response from 1001hobbies
Congratulations on your purchase, and many thanks for your compliments on our team! We're here to support you every step of the way. Don't hesitate to come back to us if you need anything.
A
Alberto A.
Rating: 5 out of 5
following a purchase from 27/09/2024
Everything is perfect. Thank you very much.
Translated reviews
Response from 1001hobbies
Thank you very much for your comment! We are glad to hear that everything was perfect. If you need anything else in the future, don't hesitate to come back, see you soon!
V
vincent D.
Rating: 1 out of 5
following a purchase from 14/08/2024
The majority of products pre-ordered on the site were widely available elsewhere, incompetent amateurs to be shunned.
Translated reviews
Response from 1001hobbies
Thank you for taking the time to share your experience. We're very sorry to hear that you encountered problems with your pre-order. Communication is important to us. We confirm product delivery
E
Eric B.
Rating: 5 out of 5
following a purchase from 03/10/2024
Satisfactory shopping experience on the site, with the ease of finding an item from a wide selection at attractive prices. Fast, efficient and careful delivery.
Thank you 1001 Hobbies
Translated reviews
Response from 1001hobbies
Thank you so much for your wonderful feedback! We're delighted that you had a satisfying shopping experience and that you were able to find your item easily from our wide selection at great prices. We pride ourselves on fast, careful delivery, so your appreciation means a lot to us! Don't hesitate to come back and explore even more treasures at 1001 Hobbies!
S
Stephane S.
Rating: 5 out of 5
following a purchase from 21/09/2024
Very serious, good site, and fast delivery
Translated reviews
Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you have found our site to be reliable and that you have appreciated the speed of our delivery. Your satisfaction is our greatest reward! Don't hesitate to come back for future purchases - we're here to serve you!
A
alain V.
Rating: 5 out of 5
following a purchase from 15/09/2024
too bad for the delay! but nothing to say perfect
Translated reviews
Response from 1001hobbies
Thank you for your understanding! We're sorry for the delay, but delighted to hear that everything else has been perfect. Your patience is truly appreciated! We're working hard to improve our shipping times, so stay tuned for your next orders. We're here for you!
B
bruno F.
Rating: 5 out of 5
following a purchase from 14/09/2024
Very good packaging
Translated reviews
Response from 1001hobbies
Thank you very much for your positive feedback! We take great care to ensure that your orders arrive in perfect condition. Your satisfaction is our priority! If you have any other comments or suggestions, please don't hesitate to share them!
P
PHILIPPE R.
Rating: 5 out of 5
following a purchase from 28/09/2024
First order on this site and I am very happy with the reliability and speed of shipping.
Translated reviews
Response from 1001hobbies
Thank you so much for your trust and this great feedback! We are delighted that your first order went well and that you appreciated our fast shipping. Your satisfaction is our greatest gift! Don't hesitate to come back for your next purchases - we're here for you!
J
Jean Baptiste B.
Rating: 5 out of 5
following a purchase from 16/09/2024
even if our order is late we are kept informed of its progress bravo and thank you continue like this
Translated reviews
Response from 1001hobbies
Thank you very much for your understanding! We do our best to keep you informed every step of the way. Your patience and support motivate us to continue improving our services. We remain at your disposal, and promise to do our utmost to make sure that next time everything is perfect!
L
Laurent C.
Rating: 1 out of 5
following a purchase from 06/09/2024
Site bien
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We're glad you like our site. If you have any suggestions or specific needs, please let us know. We're here for you!
J
jluc B.
Rating: 5 out of 5
following a purchase from 16/09/2024
Good logistics, very serious
Translated reviews
Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that our logistics have met your expectations. Your satisfaction is our priority! Don't hesitate to come back to us for future purchases.
M
Marie-Cécile B.
Rating: 5 out of 5
following a purchase from 07/09/2024
Plenty of choice at good prices Good quality items
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We are delighted that you appreciate our wide selection of products and their attractive prices. Your satisfaction with the quality of our products is our greatest reward! See you soon for new finds!
M
Milan C.
Rating: 5 out of 5
following a purchase from 24/09/2024
Very well done top
Translated reviews
Response from 1001hobbies
Thank you for your great feedback! We're glad you're satisfied. If you have any questions or need more information, feel free to let us know!
C
Christoph K.
Rating: 5 out of 5
following a purchase from 27/09/2024
Rare goods received at a great price. It doesn't get any better than this.
Translated reviews
Response from 1001hobbies
Thank you for your positive feedback! We are very pleased to hear that you received rare goods at an excellent price. Your satisfaction is important to us and we hope to welcome you back soon!
C
Claude B.
Rating: 5 out of 5
following a purchase from 01/10/2024
fast service at very reasonable prices.
Translated reviews
Response from 1001hobbies
Thank you very much for your feedback! We're glad you're happy with our fast service and competitive prices. See you soon for a new order!
J
Jean Marc D.
Rating: 5 out of 5
following a purchase from 27/09/2024
very good
Translated reviews
Response from 1001hobbies
Thank you for your review! We're delighted that everything went so well for you! See you soon for another top-notch experience!
T
Tino H.
Rating: 5 out of 5
following a purchase from 22/09/2024
Clear and uncluttered.
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We're glad you appreciate the clarity and clarity. We always strive to provide you with a pleasant shopping experience. If you have any suggestions or questions, please don't hesitate to contact us!
P
pierre-françois P.
Rating: 5 out of 5
following a purchase from 29/09/2024
Very good
Translated reviews
Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that everything went well! We hope to see you again soon for another order!
J
Joris V.
Rating: 3 out of 5
following a purchase from 01/10/2024
Initially my order was not taken into account even though I was charged for it... On the other hand, the customer service was great, the lady on the phone was patient and helped me through my problem... As for my delivery, I still haven't received it, but it's from the delivery person, so there's nothing to say except maybe I should have a wider choice of delivery people...
Translated reviews
Response from 1001hobbies
We apologize for any inconvenience caused by your order. We would like to reassure you that we are awaiting the return of the product from the delivery person, and we are monitoring the situation closely. We are delighted that our customer service team was able to assist you efficiently, and we will also take into account your comment on the choice of delivery drivers for the future. Thank you again for your patience and understanding!
S
Sandrine A.
Rating: 3 out of 5
following a purchase from 26/06/2024
The delivery arrived incomplete ( one figurine out of six is missing - it should be available at the end of October... ) and there is a real lack of communication with the customer. A simple e-mail or SMS to inform of a delay would solve everything, rather than being presented with a fait accompli.
Translated reviews
Response from 1001hobbies
We apologize for this situation. We understand your frustration. We will work to improve our communication in the future to avoid this type of inconvenience. Thank you for your patience and understanding, and please do not hesitate to contact us if you have any further questions.
J
Jean-Claude V.
Rating: 5 out of 5
following a purchase from 18/09/2024
Correct
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We're delighted that everything worked out for you. Don't hesitate to come back to us if you need anything!
J
James L.
Rating: 5 out of 5
following a purchase from 30/09/2024
Fast delivery, good communication, satisfied
Translated reviews
Response from 1001hobbies
Thank you very much for your feedback! We are delighted that the speed of delivery and communication lived up to your expectations. Your satisfaction is our priority! See you soon for new orders!