1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Thank you for your feedback! We strive to maintain a strong commitment, provide the best service and take responsibility for each order, we are glad to hear that you felt that way!
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Fernando M.
Rating: 5 out of 5
following a purchase from 26/08/2024
I wish they had more accessories for naval modeling, the website is very good and the service is fast.
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Response from 1001hobbies
Thank you for your comment. We take note of your suggestion about the naval modeling accessories. We are glad to hear that you are satisfied with the website and our fast service, we hope to expand our offer soon to improve your experience even more!
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VICENT S.
Rating: 1 out of 5
following a purchase from 23/08/2024
Of the last order of 7 units, 3 are missing, they have NOT arrived: the decals to 1/72 of the I-15 (I know you still have them). The decals to 1/48 of the I-16 (Moscas al ataque) and a model to 1/48 of Eduard of the type 18. I can not be happy, I hope for a solution, the order said that it came ALL.
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Response from 1001hobbies
Your order has been split. The rest of the missing items, including the decals and the model, will be shipped to you this week. We apologize for any inconvenience caused and remain at your disposal in case you need us.
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JOSE LUIS C.
Rating: 5 out of 5
following a purchase from 04/09/2024
Everything was perfect. Thank you very much from Seville and see you again.
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Response from 1001hobbies
Thank you very much to you! We are glad to hear that everything was perfect, best regards from Seville and we hope to see you again soon!
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Antonio N.
Rating: 5 out of 5
following a purchase from 29/07/2024
There was a small misunderstanding with the shipment, but it was resolved quickly. Very attentive and highly recommended
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Response from 1001hobbies
Thank you for your understanding! We're sorry for the misunderstanding with the shipment, but we're glad to hear it was resolved quickly. We really appreciate your recommendation and continue to work to provide the best service possible, we hope to see you again soon!
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Miguel Ángel C.
Rating: 5 out of 5
following a purchase from 09/09/2024
Impeccable packaging. Prompt service and total control of shipment tracking. Very satisfied with the purchase. I will place another order for sure.
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Response from 1001hobbies
Thank you very much for your comment! We are glad to hear that the packaging and service met your expectations. We greatly value your trust and are delighted that you are satisfied with the experience - we look forward to your next order!
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J R.
Rating: 5 out of 5
following a purchase from 10/08/2024
Everything went very smoothly despite the long delivery time, which was correspondingly announced in advance. Not very dynamic but extremely effective.
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Response from 1001hobbies
Thank you for your comment! We are glad that everything went well, even if the delivery time was a bit long. We always try to inform you in advance about delivery times so that everything is clear - your satisfaction is our priority and we hope to see you again soon!
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Pau V.
Rating: 1 out of 5
following a purchase from 14/07/2024
I had a problem with the order, I tried to call, nobody answered, I sent an e-mail, they answered me after 10 days.
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Response from 1001hobbies
We are sorry to hear that you had problems with your order and that the response took so long. We appreciate your patience and are here to help. If you need immediate assistance, please feel free to contact us again via this email or give us a call, and we will be sure to address your request as soon as possible. Thank you for your understanding.
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GWENAELLE A.
Rating: 5 out of 5
following a purchase from 22/08/2024
perfect
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Response from 1001hobbies
Everything's perfect then! If you have any other feedback or questions, please don't hesitate!
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Christopher R.
Rating: 3 out of 5
following a purchase from 05/08/2024
I am always satisfied since the beginning of 1001hobies parcel delivered to my home neat and well packaged with cardboard boxes paper aside that 2 days after having especter the miniature I noted a slight default of plastic molding on the arm of the excavator I tell you this is to improve the control service before shipment because I am a customer who likes things that arrive well done and correct I thank you very much answer me my opinion otherwise I do not regret since the beginning I thank you very much for answering my questions, otherwise apart from this I don't regret it since the beginning I'm a happy customer my parcels always arrive at my home no problem with the post office good continuation for the supplier deadlines which is respected during my second order with you and also shipping time which is super fast.
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Response from 1001hobbies
Thank you for your detailed feedback! We are delighted that you are generally satisfied with your orders. Your comments on quality control are valuable and will help us to improve. If there's anything else you need, please let us know!
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Rpoint R.
Rating: 5 out of 5
following a purchase from 11/09/2024
Good
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Response from 1001hobbies
Glad to hear that! If you have any questions or need assistance, feel free to ask!
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Alain D.
Rating: 5 out of 5
following a purchase from 26/08/2024
Impeccable service and easy contact.
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Response from 1001hobbies
Thank you for your feedback! We are delighted that you had a positive experience. Please don't hesitate to come back to us if you need any help or advice.
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Eric C.
Rating: 5 out of 5
following a purchase from 04/09/2024
Always perfect thanks to all
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Response from 1001hobbies
Thank you for your loyalty! We are happy to know that everything is always perfect. See you soon for your next order!
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Véronique M.
Rating: 5 out of 5
following a purchase from 28/07/2024
Nice items, fast and efficient shipping, I would not hesitate to order again.
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Response from 1001hobbies
Thank you so much for your feedback! We're delighted that you found some nice items and that delivery was quick. We look forward to seeing you again for your next order!
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Stephane D.
Rating: 5 out of 5
following a purchase from 10/08/2024
fast, well-packaged delivery
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Response from 1001hobbies
Thank you for your feedback! We're glad the delivery was quick and that your package was well packed. See you soon for your next order!
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christian G.
Rating: 5 out of 5
following a purchase from 12/09/2024
Good reproduction of the originals, very fair price and fast delivery, thanks to the whole team!
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you are satisfied with the reproduction and our service. Don't hesitate to come back for your next orders, we'll be happy to help you again!
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VALDER J.
Rating: 5 out of 5
following a purchase from 08/09/2024
Very good for a first order.
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Response from 1001hobbies
Glad your first order went well! We also hope to see you soon for a second one. If you need help with your next order, we're here to help!
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Corinne R.
Rating: 5 out of 5
following a purchase from 11/09/2024
Meets my expectations
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Response from 1001hobbies
Great! We're delighted that everything is as you expected. If you have any other requirements, please let us know!
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jean philippe B.
Rating: 5 out of 5
following a purchase from 02/09/2024
Easy, fast and efficient! Everything was perfect, thank you!
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Response from 1001hobbies
Awesome! We love to hear that your experience was perfect. Thank you for your confidence, and don't hesitate to come back for other orders!
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Carolin T.
Rating: 5 out of 5
following a purchase from 04/09/2024
Fast delivery, no problems
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Response from 1001hobbies
Thank you very much for your feedback! We are pleased that the delivery was quick and that there were no problems. We look forward to welcoming you back soon!
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Clément V.
Rating: 5 out of 5
following a purchase from 30/08/2024
Perfect
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Response from 1001hobbies
Thank you so much! We're so glad everything was perfect for you! Don't hesitate to come back if you need anything. We hope to see you soon!
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JEAN V.
Rating: 5 out of 5
following a purchase from 20/08/2024
low low
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serge R.
Rating: 5 out of 5
following a purchase from 06/09/2024
SPEED, EFFICIENCY, AVAILABILITY, WELL DONE TO THE WHOLE TEAM.
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Response from 1001hobbies
Thank you very much for your compliments! We are delighted that our speed, efficiency and availability have satisfied you. The team is motivated by your positive feedback. See you soon for new orders!
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Stefanie P.
Rating: 5 out of 5
following a purchase from 09/09/2024
Fast, uncomplicated and absolutely perfect goods. Absolutely great. Thank you very much
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Response from 1001hobbies
Thank you very much for your kind words! We are very pleased that everything went quickly and smoothly and that you are absolutely satisfied with the goods. Thank you very much and we look forward to your next order!
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laurent R.
Rating: 5 out of 5
following a purchase from 25/08/2024
very good, with a wide selection of models and well-packaged parcels
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Response from 1001hobbies
Thank you for your positive feedback! We're delighted that you appreciate our wide choice of models and the quality of our packaging. Don't hesitate to come back for your next orders!
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michel L.
Rating: 3 out of 5
following a purchase from 10/07/2024
Big delivery problem: products delivered to a relay address that no longer exists when they should have been delivered to my home as specified in my order.
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Response from 1001hobbies
We're sorry to hear about this delivery problem.
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Kevin S.
Rating: 5 out of 5
following a purchase from 09/05/2024
I received pre-ordered Star Wars Vintage figures in perfect condition.
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Response from 1001hobbies
Great news! Vintage Star Wars figurines are truly iconic! May the Force be with you in your next collecting adventures!
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Olivier P.
Rating: 5 out of 5
following a purchase from 07/09/2024
Perfect delivery, on time.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that your delivery was impeccable and on time. See you soon for your next orders!
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Pierre C.
Rating: 5 out of 5
following a purchase from 11/08/2024
Easy to navigate.very large selection impeccable finishes
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Response from 1001hobbies
Thank you for your praise! We're delighted that you found it easy to navigate and that you appreciate our wide selection and quality finishes. See you soon for your next orders!
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dominique H.
Rating: 5 out of 5
following a purchase from 07/09/2024
lots of choice, fast delivery, quality brands
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Response from 1001hobbies
Thank you for your feedback! We're glad you appreciate our wide selection, fast delivery and quality brands. See you soon for new discoveries!
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Emmanuel S.
Rating: 5 out of 5
following a purchase from 19/08/2024
Perfect
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Response from 1001hobbies
Thank you very much! It's always a pleasure to receive positive feedback. See you soon!
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Dominique T.
Rating: 5 out of 5
following a purchase from 01/09/2024
Nothing to say, it's perfect.
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Response from 1001hobbies
Thank you so much for your feedback! We are delighted that everything is perfect. See you soon for your next orders!
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Marco S.
Rating: 5 out of 5
following a purchase from 08/09/2024
Everything was great, site, navigation, shipping and packaging.
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Response from 1001hobbies
Thank you for your feedback! We're glad you're happy with the entire experience, from navigation to shipping and packaging. We look forward to your next order!
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Thomas P.
Rating: 5 out of 5
following a purchase from 28/08/2024
Top!
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sebastien K.
Rating: 1 out of 5
following a purchase from 08/09/2024
Package very badly packed
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Response from 1001hobbies
We're sorry to hear that your parcel was very poorly packed. Please be assured that we are taking your request into account and will work to improve this aspect. Thank you for letting us know!
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Michael H.
Rating: 5 out of 5
following a purchase from 05/09/2024
Excellent and very fast delivery :)
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Response from 1001hobbies
Thank you for your positive feedback! We are very pleased that you are satisfied with the fast delivery. We hope to welcome you back soon!
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yann G.
Rating: 3 out of 5
following a purchase from 06/09/2024
fast delivery.but you're still an expensive site overall for 1/72 figures (compared with other French and foreign sites).
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the delivery was quick. We understand your concerns about price and we always work to offer the best value for money. We value your feedback. See you soon!
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zoubir C.
Rating: 5 out of 5
following a purchase from 05/09/2024
!! tres bien !! super !!
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Response from 1001hobbies
Thank you so much! We're so glad everything is great! See you soon!
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Raphael L.
Rating: 1 out of 5
following a purchase from 02/08/2024
Waited a month for a damaged figure
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Response from 1001hobbies
We are very sorry that your figurine has arrived damaged. Please send us photos of the damage to our e-mail address so that we can resolve the incident quickly. We want to make sure that you receive a suitable solution and apologize again for the inconvenience.
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Marc M.
Rating: 5 out of 5
following a purchase from 05/09/2024
very fast delivery
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Response from 1001hobbies
Thank you for your feedback! We're delighted with the speed of delivery. See you soon for your next orders!
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