1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Delivery time not as advertised. Unpleasant customer service, since we are dealing with a computer and not a physical person; as a result, my request for information could not be met.
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Response from 1001hobbies
We are sorry to hear that your delivery was not on time and that you did not have a good experience with our customer service. To better understand your situation, could you please send us some photos to the following address: [email protected]? This will help us to improve our services. Thank you for your understanding!
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Heribert G.
Rating: 5 out of 5
following a purchase from 28/08/2024
perfect
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Philippe T.
Rating: 5 out of 5
following a purchase from 14/08/2024
Everything was perfect
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Response from 1001hobbies
Thank you for your feedback! We are delighted that everything was perfect. See you soon for your next orders!
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nicolas Z.
Rating: 3 out of 5
following a purchase from 04/09/2024
Package was open on arrival
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Response from 1001hobbies
We're sorry to hear that your package was open when it arrived. So that we can investigate the situation, could you please send us photos to the following address: [email protected]? Thank you for your cooperation!
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Laurent N.
Rating: 5 out of 5
following a purchase from 10/08/2024
Super, nothing to say!
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Response from 1001hobbies
Thank you so much! We are delighted that everything is perfect! See you soon for new orders!
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Michael W.
Rating: 5 out of 5
following a purchase from 02/09/2024
Very good models!
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Response from 1001hobbies
Thank you for your positive feedback! We are pleased that you like the models. If you have any questions or need help, please do not hesitate to contact us!
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gerard M.
Rating: 3 out of 5
following a purchase from 05/09/2024
Unfortunately the packaging was torn and the boxes damaged, as there was no protection to block the boxes during transport. Fortunately, nothing was missing. A little disappointed with this order.
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Response from 1001hobbies
We're sorry to hear that the packaging was torn and the boxes damaged. To better understand the situation, could you please send us some photos to the following e-mail address: [email protected]? This will help us to improve our service. Thank you for your understanding!
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Reinhard G.
Rating: 5 out of 5
following a purchase from 20/08/2024
The desired product was displayed after entering it in the search mask, and the subsequent ordering and payment process was straightforward. The goods were delivered in perfect condition. This was preceded by a shipping notification.
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Response from 1001hobbies
Thank you for your positive feedback! We are pleased to hear that you are satisfied with the ordering and payment process as well as the delivery. Your satisfaction is very important to us and we are pleased that everything went smoothly. If you have any further questions or requests, please do not hesitate to contact us!
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Günter E.
Rating: 5 out of 5
following a purchase from 14/08/2024
Needed customer service and was contacted quickly after request and my problem was solved. I am very satisfied
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Response from 1001hobbies
We are very pleased to hear that our customer service was able to help you quickly and that your problem has been solved! Thank you for your positive feedback. If you have any further questions or concerns, please do not hesitate to contact us!
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pascal V.
Rating: 5 out of 5
following a purchase from 03/09/2024
Everything went very smoothly and operations were facilitated by clear and rapid navigation on the site.
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Response from 1001hobbies
Thank you very much for your positive feedback! We're delighted that everything went smoothly and that navigation on our site was clear and fast. See you soon for your next orders!
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Michael D.
Rating: 5 out of 5
following a purchase from 26/07/2024
Easy to navigate
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Response from 1001hobbies
Thank you for your feedback! We are pleased that you find the navigation on our website easy. If you have any further suggestions or requests, please let us know!
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ETIENNE B.
Rating: 5 out of 5
following a purchase from 29/08/2024
No problems encountered or to be reported during ordering and delivery of products
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Response from 1001hobbies
Thank you for your feedback! We're delighted to hear that everything went smoothly with your order and delivery. See you soon for your next purchases!
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Pascal B.
Rating: 3 out of 5
following a purchase from 02/09/2024
Lack of description on box Too much paint missing to buy
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Response from 1001hobbies
Thank you for your feedback. We are sorry to hear that there is a lack of description on the box and that you have encountered problems with the missing paints. Your feedback is valuable and we will take it into account to improve our products. We hope to hear from you soon!
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jonatan B.
Rating: 5 out of 5
following a purchase from 30/08/2024
Fast, high-quality delivery and service.
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the delivery and service were fast and of high quality. See you soon for new orders!
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Alexandre C.
Rating: 5 out of 5
following a purchase from 31/08/2024
fine
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Response from 1001hobbies
Thanks a lot! Glad everything's going so well. See you soon!
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jonathan V.
Rating: 5 out of 5
following a purchase from 10/08/2024
At the top
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Response from 1001hobbies
Thank you so much! We're delighted that everything is in tip-top shape! See you soon for new orders!
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herve S.
Rating: 5 out of 5
following a purchase from 31/08/2024
Bjr In my opinion you depend from time to time unfortunately of deliverymen with a lack of seriousness but I will continue to order from you. thank you.
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Response from 1001hobbies
Hello ! Thank you for your honest feedback. We understand that delivery issues can be frustrating and we do our best to work with reliable partners. We are delighted that you would like to continue ordering from us. We hope to see you soon!
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Jacques Edouard P.
Rating: 5 out of 5
following a purchase from 01/09/2024
fast and efficient, Thank you
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Response from 1001hobbies
Thank you so much! We are delighted that everything went so smoothly and quickly. See you soon for your next orders!
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Philippe D.
Rating: 5 out of 5
following a purchase from 01/09/2024
Very good colorant for mixing with paint, the result is perfect.
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Response from 1001hobbies
Thank you for your feedback! We're delighted that the colorant gave a perfect result when mixed with your paint. See you soon for more colorful creations!
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SYLVIE C.
Rating: 5 out of 5
following a purchase from 27/08/2024
I contacted customer service before buying. I was very well informed so I bought the product I wanted. Received it fairly quickly. Super satisfied with the product, the site and the advice. I recommend this site which I discovered a little by chance. Good choice, well designed.
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Response from 1001hobbies
Thank you for your positive feedback! We are delighted that our customer service was able to help you and that you are satisfied with your purchase. Your recommendation makes us very happy! See you soon for more discoveries on our site!
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DIDIER D.
Rating: 5 out of 5
following a purchase from 31/08/2024
Very good
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Response from 1001hobbies
Thanks a lot! Glad everything's going so well. See you soon for new orders!
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Damien V.
Rating: 5 out of 5
following a purchase from 29/08/2024
It's really great!
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Response from 1001hobbies
Thank you for your enthusiasm! We're delighted that everything lived up to your expectations. See you soon for more "top" moments!
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Martin K.
Rating: 5 out of 5
following a purchase from 15/08/2024
Very good service
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Response from 1001hobbies
Thank you very much for your feedback! We are very pleased that you are satisfied with our service. We are constantly working to provide the best possible experience for our customers. We look forward to your next orders!
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Syntik S.
Rating: 5 out of 5
following a purchase from 12/08/2024
Delivery was fast and the item was well packaged.
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Response from 1001hobbies
Thank you for your positive feedback! We are pleased that the delivery was quick and the item arrived well packaged. We look forward to serving you again soon!
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Kay P.
Rating: 5 out of 5
following a purchase from 01/09/2024
Top as always
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Response from 1001hobbies
Thank you for your great feedback! We are pleased to hear that you are satisfied with our service. We look forward to serving you again soon!
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Wolfgang R.
Rating: 5 out of 5
following a purchase from 30/08/2024
The delivery, bearing in mind that it comes from France and therefore presumably still has formalities to deal with regarding import, is prompt and the items are well packaged and therefore undamaged,
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Response from 1001hobbies
Thank you for your understanding and your positive feedback! We are pleased that you are satisfied with the fast delivery and secure packaging of the items. If you have any questions or further concerns, please do not hesitate to contact us!
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Sven M.
Rating: 5 out of 5
following a purchase from 13/08/2024
Good product, safe packaging
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Response from 1001hobbies
Thank you for your positive feedback! We are pleased to hear that you are satisfied with the goods and the secure packaging. We look forward to your next orders!
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Steffi H.
Rating: 5 out of 5
following a purchase from 10/04/2024
yes yes
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Lea E.
Rating: 5 out of 5
following a purchase from 20/08/2024
Good customer service, good advice and very helpful.
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Response from 1001hobbies
Thank you for your kind feedback! We are delighted that our customer service was able to help you with advice and helpfulness. See you soon for more positive interactions!
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Antoine J.
Rating: 5 out of 5
following a purchase from 09/08/2024
Simple, easy-to-use site with convenient pick-up delivery
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Response from 1001hobbies
Thank you for your positive feedback! We're delighted that you've found our site easy to use, and that delivery to collection points is convenient for you. See you soon for new orders!
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André D.
Rating: 5 out of 5
following a purchase from 20/08/2024
It's the number 1 reference site for models and all the materials needed to build them.
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Response from 1001hobbies
Thank you very much for your complimentary comment! We're delighted to be considered the reference site for models and their equipment. Your support motivates us to continue offering the best! See you soon for your next orders! ️
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Patrick D.
Rating: 5 out of 5
following a purchase from 29/08/2024
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Tanguy V.
Rating: 5 out of 5
following a purchase from 24/08/2024
Delivery on schedule, with very clean gift wrapping. RAS
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Response from 1001hobbies
Thank you for your feedback! I'm delighted that the delivery was on schedule and that the gift wrapping was meticulous. See you soon for more worry-free orders!
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Dominique S.
Rating: 5 out of 5
following a purchase from 29/07/2024
Very good model. Not often seen on our shelves
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Response from 1001hobbies
Thank you for your feedback! We're delighted that you've found something out of the ordinary. See you soon for more unique discoveries!
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Kevin S.
Rating: 5 out of 5
following a purchase from 17/08/2024
Hello, I received my parcel in perfect condition thanks to the bubble wrap and other protection. Continue like that. Best regards.
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Response from 1001hobbies
Hello ! Thank you very much for your feedback! We are delighted that your parcel arrived in perfect condition thanks to our packaging. We will continue to monitor the quality of our shipments. See you soon!
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Angélique E.
Rating: 5 out of 5
following a purchase from 31/07/2024
Conforms, I recommend
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Response from 1001hobbies
Thank you for your recommendation! We are delighted that everything is in order. See you soon for new experiences!
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Olivier L.
Rating: 5 out of 5
following a purchase from 29/08/2024
Fast shipment in envelopes and by relay point.
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Response from 1001hobbies
Thank you for your feedback! I'm glad the shipment was fast and convenient. See you soon for new orders!
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Michelle R.
Rating: 5 out of 5
following a purchase from 19/08/2024
Order as I expected. Perfect
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that your order met your expectations. See you soon for more perfect purchases!
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Sabine S.
Rating: 5 out of 5
following a purchase from 20/08/2024
Easy site navigation - Product and delivery as expected
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Response from 1001hobbies
Thank you for your feedback! We're delighted that you found our site easy to navigate and that the product and delivery met your expectations. See you soon for new orders!
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Sebastien I.
Rating: 5 out of 5
following a purchase from 18/08/2024
Order ok and perfectly within my expectations. Small negative point, but vacation period m, the delivery time was a little longer than expected. But very happy with my order and its processing.
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Response from 1001hobbies
Thank you for your feedback! We are delighted that your order met your expectations perfectly. We apologize for the extended delivery time due to the vacations. See you soon for other orders, this time faster!
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