Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
After much hesitation and a long journey, FINALLY, everything has been received in good order. I don't want to say more about it.
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Response from 1001hobbies
Hello Geert,
Thank you for your feedback. We are sorry to hear that your experience took longer than expected. We are glad that you have finally received everything in good order. Your comments are valuable to us and we continue to strive to improve our service.
Best regards,
The 1001hobbies team
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GIANNI A.
Rating: 1 out of 5
following a purchase from 25/02/2026
I ORDERED A REVELL PLOW IN 1/32 WITH VARIOUS ACCESSORIES AT THE END OF FEBRUARY. TO DATE, I HAVE RECEIVED THE ACCESSORIES BUT NO TRACE OF THE MODEL, IN FACT WITH THE LAST PACKAGE (WHICH WAS AN A4 ENVELOPE) IT WAS WRITTEN THAT MY ORDER WAS COMPLETE. AFTER 2 AND A HALF MONTHS, I AM STILL WAITING FOR THE MODEL AND ALSO FOR RESPONSES TO MY NUMEROUS EMAILS SENT, VERY POOR SERVICE.
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Response from 1001hobbies
Dear Gianni,
Thank you for your feedback and we sincerely apologize for the inconvenience experienced with your order. We understand how frustrating it can be to wait for a product and we are committed to improving communication with our customers.
We invite you to contact our customer service at the email address [email protected], so we can resolve the situation and provide you with all the necessary assistance as soon as possible.
Best regards,
The 1001hobbies team
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Philippe L.
Rating: 5 out of 5
following a purchase from 04/05/2026
Nothing to complain about fast delivery
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Response from 1001hobbies
Hello Philippe,
We sincerely thank you for your positive feedback and are delighted to learn that you appreciated the speed of our delivery. Your satisfaction is our priority, and we do everything possible to provide quality service. We look forward to serving you again!
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Rob D.
Rating: 5 out of 5
following a purchase from 02/05/2026
Nice offer and smooth and correct delivery.
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Domenico B.
Rating: 5 out of 5
following a purchase from 03/05/2026
The seller has proven to be simply: serious, reliable, and qualified. Item arrived in good condition and in satisfactory time. Good experience.
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Kevin M.
Rating: 5 out of 5
following a purchase from 30/04/2026
Very fast, excellent sale and delivery. Highly recommend.
Response from 1001hobbies
Dear Kevin,
Thank you very much for your kind words and positive feedback! We are thrilled to hear that you had an excellent experience with our sales and delivery. Your recommendation means a lot to us, and we look forward to serving you again soon!
The 1001hobbies Team
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Shelley T.
Rating: 5 out of 5
following a purchase from 30/04/2026
Great service, quick delivery, well packaged
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Patrick D.
Rating: 5 out of 5
following a purchase from 01/05/2026
A very large selection of items. And for the moment, no logistics problems.
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Response from 1001hobbies
Hello Patrick,
Thank you very much for your positive feedback! We are delighted that you appreciate our wide selection of items and the smoothness of our logistics. Your satisfaction is our priority, and we hope to see you again soon on 1001hobbies!
Best regards,
The 1001hobbies team
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Paolo B.
Rating: 5 out of 5
following a purchase from 03/05/2026
Perfect!
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Boulaire C.
Rating: 5 out of 5
following a purchase from 02/05/2026
Perfect
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Response from 1001hobbies
Hello Boulaire,
Thank you very much for your positive feedback! We are delighted that your experience on our site "1001hobbies" met your expectations. Your satisfaction is our priority.
See you soon on 1001hobbies!
Best regards,
The 1001hobbies team
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Guillaume G.
Rating: 5 out of 5
following a purchase from 30/04/2026
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Response from 1001hobbies
Hello Guillaume,
Thank you very much for your positive feedback! We are delighted that you like our site 1001hobbies. Don't hesitate to come back to us for your future projects!
Best regards,
The 1001hobbies team
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JESÛS T.
Rating: 5 out of 5
following a purchase from 03/04/2026
Upon receiving the order, I checked that some pieces were missing, I reported it and they sent me what was missing, so everything is fine, seriousness and efficiency as always. Recommended site.
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Bérengère A.
Rating: 5 out of 5
following a purchase from 28/04/2026
Since the comments on 1001hobbies are mixed, I preferred to contact them before placing an order. I received a very quick response by email confirming the availability in stock of the requested product. I placed the order and was delivered within the announced deadlines. Thank you for the availability and customer service.
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Response from 1001hobbies
Dear Bérengère,
We sincerely thank you for your flattering review and for taking the time to share your experience with us. We are delighted to learn that our customer service met your expectations and that you received your order on time. Your satisfaction is our priority, and we are happy to have supported you throughout your purchase. Please do not hesitate to reach out to us for any other requests!
Best regards,
The 1001hobbies team
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AITOR U.
Rating: 5 out of 5
following a purchase from 10/04/2026
The package arrived on time and in good condition
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Erik W.
Rating: 5 out of 5
following a purchase from 27/04/2026
Incredible selection of GSI Creos Mr. Hobby products. Was able to find exactly what I needed when all the local and online shops in the US are out of stock. No issues at all with shipping from country to country.
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Johannes R.
Rating: 1 out of 5
following a purchase from 14/04/2026
Subject: order number MFAUCRTPM, a model kit, brand Kitty Hawk. The contents of the kit are incomplete! A part (A) is missing.
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Response from 1001hobbies
Hello Didier,
Thank you for your response. We understand your frustration regarding the delivery time and we apologize for this inconvenience. Your satisfaction is our priority and we are doing everything we can to improve our service.
We would like to point out that you can contact customer service at the following email address: [email protected]
Best regards,
The 1001hobbies team
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Guy C.
Rating: 3 out of 5
following a purchase from 26/04/2026
Hello, I placed an order including 1 tube of plasto (putty), 1 bottle of matte varnish and 1 jeep in 1/48... the latter is missing.
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Response from 1001hobbies
Hello Guy,
Thank you for taking the time to share your feedback. We are sorry to learn that your order was missing an item, specifically the 1/48 jeep. We are committed to resolving this type of issue quickly. Please do not hesitate to contact our customer service, who will be happy to assist you and ensure that you receive your product. Thank you for your understanding and your trust in 1001hobbies.
Best regards,
The 1001hobbies team
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Christophe L.
Rating: 5 out of 5
following a purchase from 27/04/2026
'-
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Response from 1001hobbies
Hello Christophe,
Thank you very much for your feedback! We are delighted to see that you enjoyed your experience on our site "1001hobbies". If you have any suggestions or comments, please feel free to share them. Your satisfaction is our priority!
Best regards,
The 1001hobbies team
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jose andres G.
Rating: 5 out of 5
following a purchase from 21/04/2026
Fast service, they have never let me down
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MARI CARMEN G.
Rating: 5 out of 5
following a purchase from 28/04/2026
Good purchase and it arrived very quickly
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Pere V.
Rating: 5 out of 5
following a purchase from 21/04/2026
everything perfect. delivered on time. Impossible to be more satisfied
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Francesco S.
Rating: 5 out of 5
following a purchase from 28/04/2026
Great price and timely delivery
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Annemieke V.
Rating: 3 out of 5
following a purchase from 27/04/2026
So sad that I found out you were in France, the site had a nl address. The order itself was delivered well.
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MICHEL T.
Rating: 1 out of 5
following a purchase from 29/04/2026
I am very disappointed with this order. I am a former customer. The box was damaged, already opened and the small parts are not numbered, I will never order from this site again. However, I am passionate about modeling.
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Response from 1001hobbies
Hello Michel,
Thank you for sharing your experience and we are sorry to hear that your order did not meet your expectations. Your passion for modeling is important to us, and we would like to help you resolve this issue. Could you please contact us directly at the email address "[email protected]" so that we can take the necessary steps?
We wish you an excellent day.
Sincerely,
The 1001hobbies team
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DeWayne B.
Rating: 3 out of 5
following a purchase from 29/04/2026
Product received leaked out in the shipping box. Messy when it arrived.
Response from 1001hobbies
Dear DeWayne,
Thank you for your feedback regarding your recent order. We're sorry to hear about the leaking product and the inconvenience it caused during shipping. We take such matters seriously and will address this issue to improve our packaging. If you have any further concerns or need assistance, please don’t hesitate to reach out to our customer service team.
Best regards,
The 1001hobbies Team
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Fabien D.
Rating: 5 out of 5
following a purchase from 26/04/2026
RAS Quick and efficient command
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Response from 1001hobbies
Hello Fabien,
Thank you very much for your positive feedback and your rating of 5/5! We are delighted that you found your order quick and efficient. Your satisfaction is our priority. See you soon on 1001hobbies!
Best regards,
The 1001hobbies team
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Gerard K.
Rating: 5 out of 5
following a purchase from 22/04/2026
First and fast service.
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Jason M.
Rating: 5 out of 5
following a purchase from 24/04/2026
Fantastic time with shipping!! Will definitely order again in the near future for modeling products
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Ruud H.
Rating: 5 out of 5
following a purchase from 20/04/2026
First well cared for again
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Philippe B.
Rating: 5 out of 5
following a purchase from 28/04/2026
Services and products in compliance
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Response from 1001hobbies
Hello Philippe,
We sincerely thank you for your positive feedback and your rating of 5/5. We are delighted to learn that our services and products met your expectations. Your satisfaction is our priority, and it is a pleasure to serve you at 1001hobbies. Please feel free to reach out to us for your upcoming projects!
Best regards,
The 1001hobbies team
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DANIEL L.
Rating: 5 out of 5
following a purchase from 28/04/2026
Perfect and very nice
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Response from 1001hobbies
Hello Daniel,
We sincerely thank you for your flattering review and are delighted to learn that your experience on our site 1001hobbies met your expectations. Your satisfaction is our priority, and we hope to see you again soon among us.
Best regards,
The 1001hobbies team.
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Pierre D.
Rating: 5 out of 5
following a purchase from 28/04/2026
Perfect, fast delivery, well packaged
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Response from 1001hobbies
We warmly thank you for your flattering review, Pierre. We are delighted to learn that you appreciated the speed of our delivery and the care taken in packaging your items. Your satisfaction is our priority, and we hope to see you again soon on "1001hobbies".
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Wolfgang H.
Rating: 5 out of 5
following a purchase from 28/04/2026
everything works perfectly
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Manuel L.
Rating: 5 out of 5
following a purchase from 27/04/2026
The company responsible for transport and shipping in Spain did not leave me any kind of notice to pick up the package, although its own page indicated so.
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John S.
Rating: 5 out of 5
following a purchase from 20/04/2026
Prompt and accurate updates regarding order. Site easily navigated even with an international order.
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Kai G.
Rating: 5 out of 5
following a purchase from 21/04/2026
Everything's great!
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Robert Q.
Rating: 5 out of 5
following a purchase from 02/04/2026
It's serious without bad surprises, it's good to rely on a caring team, thank you.
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Ceferino Ignacio S.
Rating: 5 out of 5
following a purchase from 20/04/2026
All good
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Claudio P.
Rating: 1 out of 5
following a purchase from 23/04/2026
The site states delivery in 24/48 hours, I received the package after 12 days. Furthermore, the packaging was lacking.
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Response from 1001hobbies
Dear Claudio,
Thank you for your feedback. We apologize for the delay in delivery and for the insufficient packaging. We are committed to constantly improving our services and will take your comments into consideration to provide a better experience in the future.
We hope to have the opportunity to serve you again and to show you that this situation does not reflect our service standards.
Best regards,
The 1001hobbies team
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Kevin T.
Rating: 5 out of 5
following a purchase from 05/04/2026
No problems with shipping or delivery!
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