Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 5 stars

Reset filters
B
Bernard S.
Rating: 5 out of 5
following a purchase from 04/07/2024
Deliveryman to be congratulated on his service.
Translated reviews
F
Frelin L.
Rating: 5 out of 5
following a purchase from 24/07/2024
Fast delivery perfect continue
Translated reviews
R
richard L.
Rating: 5 out of 5
following a purchase from 19/07/2024
Tracing paper well packaged and delivered quickly - Thank you very much - One small remark: the transaction is expensive.
Translated reviews
M
Marc R.
Rating: 5 out of 5
following a purchase from 12/07/2024
Great choice in the play activity, a reference for my hobby figurines 1/72e. Thank you for your help in distributing these items
Translated reviews
C
Christian P.
Rating: 5 out of 5
following a purchase from 23/07/2024
Excellent service
Translated reviews
C
Christian D.
Rating: 3 out of 5
following a purchase from 06/07/2024
The products ordered are perfect. Packages well secured and protected. All in all, nothing to complain about. On the other hand, delivery times are often far too long (sometimes up to 4 weeks). Whereas the same products can be delivered on eBay or elsewhere in ten days or less.
Translated reviews
Response from 1001hobbies
Thank you for your positive feedback on our products and secure packaging! We understand your frustration regarding delivery times. Please be assured that we are doing everything possible to shorten these times and deliver your orders as quickly as possible. Thank you for your patience and understanding.
O
OLIVIER G.
Rating: 5 out of 5
following a purchase from 21/07/2024
everything is fine as usual.
Translated reviews
Response from 1001hobbies
Thank you very much for your positive feedback and your loyalty! We're delighted to hear that everything is still going so well for you. See you soon for your next orders!
J
Jean Claude R.
Rating: 5 out of 5
following a purchase from 05/07/2024
Very good, RAS .
Translated reviews
P
Philippe D.
Rating: 5 out of 5
following a purchase from 23/07/2024
No problem at all. Fast and compliant
Translated reviews
M
Manuela R.
Rating: 5 out of 5
following a purchase from 23/07/2024
It worked well thank you very much
Translated reviews
Response from 1001hobbies
Thank you very much for your feedback! We are pleased to hear that everything went well. You're welcome and see you next time! Yours sincerely,
E
Erich H.
Rating: 5 out of 5
following a purchase from 19/07/2024
Everything super
Translated reviews
Response from 1001hobbies
Thank you very much for your positive feedback! We are very pleased that everything was great for you. See you next time!
E
Eric V.
Rating: 5 out of 5
following a purchase from 20/07/2024
As always, I am very satisfied with my purchase from 1001 hobbies. Excellent tracking and fast delivery for a great reference. Thank you very much. Eric.
Translated reviews
Response from 1001hobbies
Thank you very much for your loyalty and your positive feedback! We are delighted that you are always very satisfied with your purchases on 1001 Hobbies. It's a pleasure to know that the tracking and fast delivery meet your expectations. Thank you for your confidence and we look forward to seeing you again soon!
F
Franck C.
Rating: 5 out of 5
following a purchase from 21/07/2024
Fast delivery . super
Translated reviews
P
Pierrick G.
Rating: 5 out of 5
following a purchase from 19/07/2024
Perfect
Translated reviews
P
Phuoc Nguyen T.
Rating: 5 out of 5
following a purchase from 21/07/2024
Fast delivery, well packaged. Simple navigation.
Translated reviews
Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that the delivery was fast, the parcel well packed, and that navigation on our site is simple.
W
William H.
Rating: 5 out of 5
following a purchase from 01/07/2024
Really good service. Great good price for the model I bought so would recommend them.
Response from 1001hobbies
Thank you for your wonderful feedback! We’re thrilled to hear you’re pleased with our service and the great price for your model. We appreciate your recommendation and look forward to serving you again!
J
Jean Paul B.
Rating: 5 out of 5
following a purchase from 03/07/2024
Order well received always satisfied
Translated reviews
Response from 1001hobbies
Thank you for your loyalty and trust! We are delighted to know that you are still satisfied with our services. See you soon for your next order!
P
PATRICE B.
Rating: 5 out of 5
following a purchase from 20/07/2024
I'm a new customer so far, it's perfect, speed, quality of service.
Translated reviews
Response from 1001hobbies
Welcome to our customer base! We're delighted to hear that your first experience with us was perfect, with speed and quality of service to match. We look forward to your continued satisfaction! Sincerely yours
N
noel G.
Rating: 5 out of 5
following a purchase from 18/07/2024
Great site, fast delivery
Translated reviews
Response from 1001hobbies
Thanks for your feedback! Looks like our delivery broke speed records! ️ Glad to hear you like our site. See you soon for more lightning orders! Best regards,
Y
Yves L.
Rating: 5 out of 5
following a purchase from 21/07/2024
Delivery in record time! And perfectly packaged.
Thank you
Translated reviews
Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that the delivery was quick and that the parcel arrived perfectly packed. Thank you for your confidence and see you soon! Best regards,
J
Jörg H.
Rating: 1 out of 5
following a purchase from 17/07/2024
My order is wrongly delivered and very bad communication
Translated reviews
Response from 1001hobbies
Thank you for your feedback. We apologize for the incorrect delivery and the inconvenience caused by the communication. Your request has been processed via email and we have already contacted you to resolve the issue. If you have any further questions or concerns, please do not hesitate to contact us. Thank you for your patience and understanding.
C
Christophe D.
Rating: 5 out of 5
following a purchase from 15/07/2024
Just perfect!
Translated reviews
G
George D M.
Rating: 5 out of 5
following a purchase from 14/06/2024
Reasonable prices on an item in short supply.webcite was easy to navigate. It was a pleasure to do business here.
Response from 1001hobbies
Thank you for your wonderful feedback! We're thrilled to hear that you found our prices reasonable and our website easy to navigate. It was a pleasure doing business with you as well. We look forward to serving you again! Best regards,
A
Andrea A.
Rating: 5 out of 5
following a purchase from 17/07/2024
I am very satisfied. The delivery went very well. Thank you very much.
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We are delighted that everything went well and that you are very satisfied with the delivery. See you soon and thank you!
F
Frank P.
Rating: 5 out of 5
following a purchase from 15/07/2024
All good!!!
Translated reviews
Response from 1001hobbies
L
Luca C.
Rating: 5 out of 5
following a purchase from 25/06/2024
Good quality and delivered quickly =3
Translated reviews
Response from 1001hobbies
Thank you for your enthusiastic feedback! We are glad you are satisfied with the quality and fast delivery. We hope to welcome you again soon! Kind regards,
A
Alain R.
Rating: 5 out of 5
following a purchase from 17/07/2024
I had no problems with this order. And the pleasure of receiving my parcel earlier than expected.
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We're delighted that you had no problems with your order and that you received your parcel sooner than expected. We'll try not to be so quick next time, just to keep you in suspense! We hope to see you soon!
A
Alain C.
Rating: 3 out of 5
following a purchase from 03/07/2024
I found the preparation time for my order very long.
Translated reviews
Response from 1001hobbies
Thank you for your feedback. We are sorry that it took so long to prepare your order. We will work to improve this time to offer you a better service in the future. Thank you for your patience and understanding.
J
Jesús D.
Rating: 5 out of 5
following a purchase from 27/06/2024
Reliable store, I found the figure I was looking for at a good price and they sent it to me super well protected. Perfect experience.
Translated reviews
Response from 1001hobbies
Thank you for your excellent review! We are glad to hear that you found the figure you were looking for at a good price and that the shipment was perfectly protected. We are delighted that you had a perfect experience with us - we hope to see you again soon! Best regards,
D
Denis M.
Rating: 5 out of 5
following a purchase from 17/07/2024
Very good
Translated reviews
H
Hendrik L.
Rating: 5 out of 5
following a purchase from 09/06/2024
Neat delivery and good price. I will definitely buy here again!
Translated reviews
Response from 1001hobbies
Thank you for your positive feedback! We are glad the delivery was neat and the price pleased you. We look forward to welcoming you again! Kind regards,
A
Akihiro T.
Rating: 5 out of 5
following a purchase from 19/06/2024
for the sake of clarity
Translated reviews
M
Martial P.
Rating: 5 out of 5
following a purchase from 26/06/2024
Very serious, commercial and choice!
Translated reviews
Response from 1001hobbies
Thank you very much for your positive review! We're delighted to know that you find our service to be serious and commercial, and that you appreciate our wide choice of products. See you soon for your next orders!
N
nil M.
Rating: 3 out of 5
following a purchase from 30/06/2024
I ordered from Germany and have received the goods [not yet unpacked - but I'm assuming the best :-) ] The price for the product on the website was in line with the competition. What bothered me, however: a) It was nowhere obvious to me that shipping from France would be involved.
b) An inquiry to customer service was answered after 5 days, but that wasn't the most child-friendly answer either.
c) My order then arrived with a good week's delay (after a 10-day wait).
So all in all, at least it worked. But really good is different. The customer experience is probably different again in France, but I think it's still a bit difficult to ship to Germany.
Translated reviews
Response from 1001hobbies
Thank you for your detailed feedback. We apologize for the inconvenience you have experienced. We are sorry that shipping from France was not clearly visible and that the response to your customer service inquiry took longer than we would have liked. We will work to improve communication and optimize delivery times for international orders. We are pleased that the goods have finally arrived and we will do our best to improve the customer experience for our international customers. Thank you for your patience and understanding. Yours sincerely,
A
Arnaud D.
Rating: 5 out of 5
following a purchase from 09/07/2024
Fast delivery, items conform.
Translated reviews
Response from 1001hobbies
Thank you for your positive feedback! We're glad you found the delivery fast and the items as you expected. See you soon for your next orders! Best regards,
T
thierry P.
Rating: 5 out of 5
following a purchase from 13/06/2024
Very good, impeccable service, careful and attentive. I recommend
Translated reviews
Response from 1001hobbies
Thank you very much for your positive review! We are delighted that you are satisfied with our careful and attentive service. Thank you for your recommendation and see you soon! Best regards,
L
laurent O.
Rating: 5 out of 5
following a purchase from 14/07/2024
Always very clean-shaven
Translated reviews
Response from 1001hobbies
Thank you very much for your positive feedback!
C
Cyril B.
Rating: 5 out of 5
following a purchase from 25/02/2024
Slight lack of information and visibility on pre-order delivery date extensions
Translated reviews
Response from 1001hobbies
Thank you for your constructive feedback. We apologize for the lack of information and visibility regarding the postponement of pre-order delivery dates. We will work to improve communication on these aspects to offer you a better experience in the future. Thank you for your understanding and patience.
J
Julien M.
Rating: 5 out of 5
following a purchase from 13/07/2024
Great, fast delivery. I recommend
Translated reviews
Response from 1001hobbies
Thank you for your wonderful feedback! We are delighted that you found the delivery fast and that you recommend our services. See you soon!
J
Jean J.
Rating: 5 out of 5
following a purchase from 02/07/2024
Very good. Goods as expected. Very competitive price.
Translated reviews
Response from 1001hobbies
Thank you for your positive feedback! We're delighted that the merchandise met your expectations and that you found our prices competitive. We look forward to serving you again!