Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 5 stars

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Yan T.
Rating: 5 out of 5
following a purchase from 15/04/2024
Perfect!
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Bruno M.
Rating: 3 out of 5
following a purchase from 11/04/2024
Good, but a bit messy to order
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Arno D.
Rating: 5 out of 5
following a purchase from 08/04/2024
Fast and good delivery in my opinion they are very serious about this.
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Ruggero M.
Rating: 5 out of 5
following a purchase from 01/03/2024
Great service, package delivered quickly. Even though it was not in stock at the time of the order everything was processed quickly. To be recommended!
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Response from 1001hobbies
I am really glad to hear that you appreciated our service and that the package was delivered quickly, despite the fact that the product was not in stock at the time of your order. Thank you so much for your positive feedback and recommendation! If you need further assistance, please do not hesitate to contact us.
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JEAN PAUL N.
Rating: 5 out of 5
following a purchase from 17/04/2024
5 etoile
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André B.
Rating: 5 out of 5
following a purchase from 31/03/2024
Very good service and order tracking
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Enzo R.
Rating: 5 out of 5
following a purchase from 12/04/2024
Delivery no BRT no comes to the house, for the requested package a small gift would be appreciated.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Jaume C.
Rating: 5 out of 5
following a purchase from 19/03/2024
Very professional. Everything was correct.
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Response from 1001hobbies
Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!
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Oliver T.
Rating: 5 out of 5
following a purchase from 24/03/2024
Intuitive navigation, extremely large selection. The prices are good, many different companies on offer! I will order here again!
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Response from 1001hobbies
Thank you for your positive feedback! We are very pleased to hear that you are satisfied with the intuitive navigation, the large selection and the good prices. We appreciate your business relationship and look forward to welcoming you back for your next order! If you have any further questions or concerns, please do not hesitate to contact us.
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Nikie B.
Rating: 3 out of 5
following a purchase from 26/03/2024
Very clear communication, huge offer, on the expensive side
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Louise D.
Rating: 5 out of 5
following a purchase from 22/03/2024
The order arrived fairly quickly. The products sold are really high quality.
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José Carlos S.
Rating: 5 out of 5
following a purchase from 13/04/2024
The catalog is very extensive, the purchase is easy and the delivery is correct within the deadline, I will definitely buy again.
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Response from 1001hobbies
Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!
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Jacques M.
Rating: 5 out of 5
following a purchase from 08/04/2024
fully satisfied
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frederic P.
Rating: 5 out of 5
following a purchase from 02/04/2024
fine
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Peter M.
Rating: 5 out of 5
following a purchase from 03/04/2024
Very nice item and correct delivery nice on time super service
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Pol P.
Rating: 5 out of 5
following a purchase from 02/04/2024
Order complete, in order, undamaged, slight delay with respect to the announced deadline.
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Michael M.
Rating: 5 out of 5
following a purchase from 27/03/2024
Top even if something ordered from the shopping cart is not in stock although it is in the shopping cart.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Arnaud S.
Rating: 5 out of 5
following a purchase from 28/03/2024
Wide choice of brands and sizes, with stock available in most cases. Efficient shipping and tracking information.
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Christophe H.
Rating: 5 out of 5
following a purchase from 13/04/2024
Fast and correct delivery, the paintwork meets my expectations, now I just have to get on with the job.
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Eric V.
Rating: 5 out of 5
following a purchase from 14/04/2024
Very nice purchase and fast delivery. A wide range of choices and reference items...I highly recommend this site to all enthusiasts.
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Flavio P.
Rating: 5 out of 5
following a purchase from 10/04/2024
Accurate, serious and very fast. Highly recommended.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Giorgio T.
Rating: 5 out of 5
following a purchase from 12/04/2024
Reliable site well stocked, accurate and on time shipping.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Roque M.
Rating: 1 out of 5
following a purchase from 08/04/2024
One product arrived broken due to poor protection during packaging, they do not replace it.
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patrick G.
Rating: 5 out of 5
following a purchase from 31/03/2024
IBG models hms badsworth destroyer 1/700: defects in the injection clusters . Bubbles or holes in the parts. Chimney in particular, another was supplied, but not the same size (higher). To be perfected for IBG, which produces models that are out of the ordinary - well done! G.P.
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Oláh L.
Rating: 5 out of 5
following a purchase from 15/03/2024
Was fast lifting
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Michel V.
Rating: 5 out of 5
following a purchase from 19/03/2024
Perfect transaction in every respect
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Christian S.
Rating: 5 out of 5
following a purchase from 29/03/2024
Nothing to complain about, always very satisfied.
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Maximilian S.
Rating: 3 out of 5
following a purchase from 15/03/2024
They would literally be better off without a custome service. I assume they use a terrible AI and have no quality control, otherwise i can not make sense of the conflicting messages i got. But everything arrived. Packaging was good, delivery fast. The fact that they only have upfront payment and not paypal made me very suspicious, but its not a scam.
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Response from 1001hobbies
Thank you so much for your feedback We're sorry you had a frustrating experience with our friend Charlie. We're always here to help our customers as best we can, even if that means our friend Charlie takes over after hours! We also invite you to contact us by e-mail with any questions or concerns outside our business hours. Thank you for your feedback, we appreciate it and strive to continuously improve our service.
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Nicolas H.
Rating: 3 out of 5
following a purchase from 03/01/2024
No/ Few emails from you about the supply of the product. I had to go to your site to try and find some information. 6 months of waiting! -Even if it's not your fault.
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Christian M.
Rating: 5 out of 5
following a purchase from 01/04/2024
Nothing more to add; the site works well, there's something for everyone. The delivery service also works well and within the right timescale. Keep up the good work!
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Laurent P.
Rating: 5 out of 5
following a purchase from 26/03/2024
Great! On our profile, we can track the availability of items ordered and waiting from suppliers, as well as the possibility of having items already available sent to us in one or more shipments. I particularly recommend this site, which is perfect from order to delivery.
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Paolo R.
Rating: 5 out of 5
following a purchase from 22/02/2024
Excellent seller fast and accurate. Recommended
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Bert T.
Rating: 3 out of 5
following a purchase from 26/03/2024
I regret that only after ordering and paying can I see that it is out of stock and delivery is weeks away.
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Ludo H.
Rating: 5 out of 5
following a purchase from 22/03/2024
transparent website
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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marie-francoise D.
Rating: 1 out of 5
following a purchase from 08/03/2024
very bad not even 1 star i don't recommend it at all
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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James B.
Rating: 5 out of 5
following a purchase from 10/03/2024
Very easy to navigate the site - great quick service, and well packaged shipment.
Response from 1001hobbies
Thank you so much James for your positive feedback! We're thrilled to hear that you found our website easy to navigate and that you're satisfied with our quick service and well-packaged shipment. Your satisfaction is our priority, and we look forward to serving you again in the future!
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Javier S.
Rating: 5 out of 5
following a purchase from 04/04/2024
Shipping times adjusted to as detailed on the web. In this case very competitive price. Perfect communication. I recommend this store.
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Response from 1001hobbies
Dear customer, We are in the process of resolving our backlogs in order to return to normal service. If you have any problems, please contact our customer service email address. We will help you as much as possible. Best regards!
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patrice B.
Rating: 5 out of 5
following a purchase from 08/04/2024
Excellent fast delivery.
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JEAN-PIERRE M.
Rating: 5 out of 5
following a purchase from 08/04/2024
Order arrived on time
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Katherine P.
Rating: 5 out of 5
following a purchase from 12/04/2024
arrived quickly. no worries
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