Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews
5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 5 stars

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Didier R.
Rating: 5 out of 5
following a purchase from 20/02/2024
T BIEN.
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Didier R.
Rating: 5 out of 5
following a purchase from 10/02/2024
Very good.
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Patrick C.
Rating: 5 out of 5
following a purchase from 22/03/2024
fast and perfect receipt of goods, top+++
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Roberto S.
Rating: 5 out of 5
following a purchase from 14/03/2024
Order fulfilled in a short time, material packed with care and met the requirements. Positive experience
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Wolf G.
Rating: 5 out of 5
following a purchase from 12/03/2024
Top fully satisfied
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David V.
Rating: 5 out of 5
following a purchase from 01/03/2024
Considering the fact that they are in Europe the orders arrive pretty promptly, plus they have some product available from no others…
5 stars
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William G.
Rating: 5 out of 5
following a purchase from 12/03/2024
Very happy with my purchase. All good no issues. Delivered in good packaging so item came in excellent condition. I would recommend ordering from them.
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Percy R.
Rating: 5 out of 5
following a purchase from 10/12/2023
Once my item was shipped, it arrived quickly and I had no issues.
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Michael B.
Rating: 3 out of 5
following a purchase from 15/03/2024
The order was properly completed and delivered, but the DHL home delivery did not work well! The parcel was not left at the DHL drop-off point as usual, but was redirected to a pick-up station.
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Domenico R.
Rating: 5 out of 5
following a purchase from 18/03/2024
Top!
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Nikita D.
Rating: 3 out of 5
following a purchase from 27/02/2024
Expected shipment time was promised to be 1 week since order - turned out to be almost a month! Goods and delivery were fine.
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Timothy P.
Rating: 5 out of 5
following a purchase from 10/03/2024
Great!!!
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ROGER W.
Rating: 5 out of 5
following a purchase from 14/02/2024
Excellent transaction Thank you
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Mike P.
Rating: 5 out of 5
following a purchase from 20/03/2024
Item delivered without any problems -)
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Laurent P.
Rating: 5 out of 5
following a purchase from 07/03/2024
Problem of incomplete product on receipt, but super top after-sales service, very kind and quick in resolving the problem.
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Camille B.
Rating: 5 out of 5
following a purchase from 04/03/2024
Great, nothing to report!
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Alan J.
Rating: 5 out of 5
following a purchase from 11/03/2024
I have found the site very easy to navigate. The service has been excellent with the person I have been dealing with being very helpful.
The car model is beautiful and it has been more detailed than I expected.
I would say this has been a very satisfactory experience.
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Georges C.
Rating: 5 out of 5
following a purchase from 21/03/2024
Impeccable, fast delivery and well packaged. Easy to order, all good things...
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Frederic S.
Rating: 5 out of 5
following a purchase from 19/03/2024
Another good buy
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Reynald F.
Rating: 5 out of 5
following a purchase from 23/03/2024
Fast delivery and order as requested.
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Stéphane D.
Rating: 5 out of 5
following a purchase from 16/03/2024
Nothing to say
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Claude-Henri C.
Rating: 5 out of 5
following a purchase from 24/03/2024
Fast delivery
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Philippe C.
Rating: 3 out of 5
following a purchase from 02/03/2024
Delivery time too long, but material of good quality and well packaged.
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Patrick C.
Rating: 5 out of 5
following a purchase from 20/03/2024
Everything was great, completely satisfied
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Jean-paul C.
Rating: 5 out of 5
following a purchase from 07/03/2024
Business to be recommended.
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John B.
Rating: 5 out of 5
following a purchase from 02/03/2024
Was very pleased with 1001hobbies and my order. it arrived a lot sooner than i expected
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Georges L.
Rating: 5 out of 5
following a purchase from 23/03/2024
Products delivered one day before perfect.
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maximilien C.
Rating: 5 out of 5
following a purchase from 17/03/2024
Super
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Loic G.
Rating: 5 out of 5
following a purchase from 20/03/2024
Well-protected parcel Fast delivery Perfect transaction
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Adela S.
Rating: 5 out of 5
following a purchase from 17/03/2024
Fast delivery and everything arrived intact, great!
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Christian F.
Rating: 5 out of 5
following a purchase from 15/03/2024
OK for delivery.
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Matthijs D.
Rating: 1 out of 5
following a purchase from 13/03/2024
Worthless webshop! After two weeks of waiting, my order has still not been shipped even though it is indicated to be in stock. The e-mail is not responded to and when I call I get an English speaking person on the phone (probably outsourced customer service). Can't cancel the order on the website or by phone because they first have to 'investigate' what went wrong. In short, worthless order here NEVER again. Now just hope I get my money back.
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Response from 1001hobbies
Dear Customer, We are very sorry to hear that you experienced problems with your order. As a French online store, we always strive to provide high-quality customer service, and we deeply regret that your experience did not meet your expectations. We want to assure you that we take your concerns very seriously and will immediately investigate what happened with your order. We will do our best to correct this mistake and we hope to regain your trust again in the future. If you have any further questions or comments, please do not hesitate to contact us directly. We are ready to assist you. Kind regards,
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christian S.
Rating: 5 out of 5
following a purchase from 27/02/2024
very clear site, interesting products
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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cedric V.
Rating: 5 out of 5
following a purchase from 21/03/2024
Niquel
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Juan P.
Rating: 5 out of 5
following a purchase from 14/02/2024
Very good, the product arrived perfectly packed and on time.
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Tony R.
Rating: 5 out of 5
following a purchase from 17/03/2024
Good price, good selection, shipping is great with all the necessary information
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Frederic S.
Rating: 5 out of 5
following a purchase from 04/02/2024
Still all good
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DANIEL F.
Rating: 5 out of 5
following a purchase from 11/03/2024
Fast, very professional
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PATRICK R.
Rating: 5 out of 5
following a purchase from 28/02/2024
Thank you for offering references that were out of production as soon as they were reissued. Fast and controlled delivery. Best regards.
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Response from 1001hobbies
Hello Patrick, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Casper K.
Rating: 5 out of 5
following a purchase from 26/02/2024
Quick service
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