Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
I was supposed to be delivered on Saturday, my package arrived on Tuesday, I paid €17 for express delivery
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Response from 1001hobbies
Hello Marc,
Thank you for your feedback. We are sorry to learn that your delivery did not meet your expectations. We understand how important delivery speed is, and your comments will help us improve our services. Please do not hesitate to contact us directly for any questions or assistance.
Best regards,
The 1001hobbies team
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Clément V.
Rating: 5 out of 5
following a purchase from 13/04/2026
Very fast shipping and quality item.
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Michael K.
Rating: 5 out of 5
following a purchase from 05/04/2026
Very nice kit, delivered quickly.
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Tinus Z.
Rating: 1 out of 5
following a purchase from 09/04/2026
Not received. Sad, because you pay a lot but get nothing delivered at home. Really TOO sad for words. I just think this is a crappy company that rips you off.
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Response from 1001hobbies
Dear Tinus,
Thank you for your feedback. We are sorry to hear that you have had negative experiences with your order. We strive to provide all our customers with the best possible service and appreciate your input. We would like to gain more insight into your situation to resolve this. You can reach us through our customer service.
Best regards,
The 1001hobbies Team
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Gabriel P.
Rating: 5 out of 5
following a purchase from 16/04/2026
Very fast
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Laurent R.
Rating: 5 out of 5
following a purchase from 12/03/2026
Everything is perfect
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giuseppe D.
Rating: 1 out of 5
following a purchase from 26/03/2026
not only did I wait a month but you also sent me one of the two wrong items
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Response from 1001hobbies
Good morning Giuseppe,
Thank you for your feedback. We sincerely apologize for the inconvenience and for the error in your shipment. We ask you to contact us directly to resolve the situation as soon as possible. Your satisfaction is important to us.
Best regards,
The 1001hobbies team
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SALVO B.
Rating: 5 out of 5
following a purchase from 02/04/2026
Quality and professional products should improve shipping conditions and be more timely; deliveries are long and the courier corresponding to my area of expertise is not satisfactory. I had reported this on previous occasions, and you had sent me promotional codes to use on subsequent orders, but you never accepted my participation, probably due to an incorrect setup in the program. I am still waiting, being a loyal customer of your products, to occasionally receive a promotional discount or an incentive to take advantage of a purchase that I have added to my wishlist. Anyway, thank you for what you offer.
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RODRIGO O.
Rating: 5 out of 5
following a purchase from 19/03/2026
I am satisfied with the purchase. But as of today, I still haven't received my first purchase
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PHILIPPE M.
Rating: 5 out of 5
following a purchase from 10/04/2026
I have already answered you but yes, impeccable delivery. Thank you
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Jose Manuel G.
Rating: 5 out of 5
following a purchase from 08/04/2026
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Jean-Marie B.
Rating: 5 out of 5
following a purchase from 10/04/2026
Very happy with the product and the transaction process; thank you all!
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Italo M.
Rating: 5 out of 5
following a purchase from 05/04/2026
great service
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christian J.
Rating: 5 out of 5
following a purchase from 15/04/2026
well received. Well packaged.
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Salvatore I.
Rating: 5 out of 5
following a purchase from 08/04/2026
Great experience
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THIERRY L.
Rating: 5 out of 5
following a purchase from 15/04/2026
Perfect
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Steven D.
Rating: 5 out of 5
following a purchase from 06/04/2026
Exelent customer service thank you & prompt delivery which came well packaged.
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Gilbert D.
Rating: 5 out of 5
following a purchase from 16/03/2026
Wonderful for the finale, although the delivery was staggered, but the relay is well located for parking and getting there by car so..., overall a GOOD 10/10.
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Juan Antonio S.
Rating: 5 out of 5
following a purchase from 02/04/2026
everything is correct
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Antonio D.
Rating: 5 out of 5
following a purchase from 13/04/2026
Everything perfect!
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Kees V.
Rating: 5 out of 5
following a purchase from 12/04/2026
Just perfect
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Davide C.
Rating: 5 out of 5
following a purchase from 10/04/2026
Products as described, fast shipping.
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Fabrice S.
Rating: 5 out of 5
following a purchase from 02/04/2026
Very well all is perfect Thank you
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PHILIPPE G.
Rating: 5 out of 5
following a purchase from 09/04/2026
Ok on everything
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Frédéric D.
Rating: 5 out of 5
following a purchase from 13/04/2026
Thank you for your responsiveness
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Bertier M.
Rating: 5 out of 5
following a purchase from 15/04/2026
I received my package very quickly and it was compliant. Nothing to complain about. Perfect
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YANNIS M.
Rating: 5 out of 5
following a purchase from 01/04/2026
Very serious company, several orders, and never disappointed
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Response from 1001hobbies
We sincerely thank you for your flattering review, Yannis. We are delighted to learn that our services have met your expectations on several occasions. Your satisfaction is our priority, and we are committed to continuing to provide you with the best possible service.
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Manuel J C.
Rating: 5 out of 5
following a purchase from 30/03/2026
Everything is correct
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florent S.
Rating: 1 out of 5
following a purchase from 28/03/2026
I am missing 3 items
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Response from 1001hobbies
Hello Florent,
Thank you for taking the time to share your opinion. We are sorry to learn that you are missing items from your order. Please do not hesitate to contact our customer service, who will be happy to assist you and resolve this issue quickly.
Best regards,
The 1001hobbies team
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fabien F.
Rating: 5 out of 5
following a purchase from 14/04/2026
Perfect: Fast shipping with careful packaging
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Paolo M.
Rating: 5 out of 5
following a purchase from 14/04/2026
Great
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Laurent L.
Rating: 5 out of 5
following a purchase from 11/04/2026
Affordable price, fast and careful shipping. Nothing negative to report.
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Bernard D.
Rating: 1 out of 5
following a purchase from 06/03/2026
Usually it goes well. Here, I waited 1 month, delivered in 2 parts on the same day. Some items were announced within 1 to 2 weeks.. Moreover, the paint pots are covered with a European mention I think. So it's impossible to see the references of the pot.. I had to scratch the new label.. All this is not serious in itself but doing a little better seems possible to me.
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Response from 1001hobbies
Hello Bernard,
Thank you for your feedback and we are sorry to learn that your recent experience did not meet your expectations. We take your comments very seriously and will work to improve our delivery service. Regarding the paint pots, we will also escalate this situation. Your satisfaction is important to us and we hope to offer you a better experience with your next order.
Best regards,
The 1001hobbies team
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Isabelle H.
Rating: 5 out of 5
following a purchase from 15/04/2026
Second order on 1001 hobbies, not disappointed at all. Fast delivery and well-packaged order.
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Response from 1001hobbies
Dear Isabelle,
Thank you very much for your positive review! We are delighted to learn that you are satisfied with your experience with 1001hobbies, both for the speed of delivery and for the packaging of your order. Your satisfaction is our priority, and we hope to see you again soon!
Best regards,
The 1001hobbies team
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Celestino V.
Rating: 3 out of 5
following a purchase from 15/04/2026
The delivery was not made at the agreed point, but at the one the transport company wanted to leave it
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Serge L.
Rating: 5 out of 5
following a purchase from 31/03/2026
Excellent transaction, fast and careful shipping
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Ralf S.
Rating: 1 out of 5
following a purchase from 09/03/2026
Products have not been deliveted. Contact request has been ignored. Never again.
Response from 1001hobbies
Hello Ralf,
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with your order. Your concerns are important to us, and we are committed to resolving this issue promptly. Please reach out to our customer service team again, and we will ensure your request is addressed as quickly as possible.
Best regards,
The 1001hobbies Team
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Thierry L.
Rating: 1 out of 5
following a purchase from 14/02/2026
More than two months to receive my order. A disgrace
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Response from 1001hobbies
Hello Thierry,
Thank you for your feedback, and we are sincerely sorry to hear that your experience with 1001hobbies did not meet your expectations. We are doing everything we can to improve our delivery times and ensure customer satisfaction. Please do not hesitate to contact us directly for any questions or assistance you may need. Your trust is essential to us.
Best regards,
The 1001hobbies team
C
Claes L.
Rating: 5 out of 5
following a purchase from 30/03/2026
Thanks
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Niek B.
Rating: 5 out of 5
following a purchase from 25/03/2026
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