Customer reviews of 1001hobbies

Items put up for sale without 1001hobbies having availability. Prices almost double that of competitors. Response to contacts with much delay.

Everything worked from ordering to delivery

Everything tip top with my order!

Thank you, I am very surprised about the delivery. It was at my home within 24 hours. Keep up the good work because I like ordering from you. The selection is huge.

Well, they solved a problem but they questioned my word. They gave me a 5 euro voucher to buy that I could not use.

False delivery date. They delivered 4 days late, without any prior communication of the delay. They did not accept, at the beginning, to return the package and refund the amount. In the end yes, but late, very late.... Very improvable service.

The box of "native natal" arrived completely crushed.

Not easy to visit the site. And payment problems

Delivery took a long time Gift wrapping €2.50 for a piece of paper had expected something more luxurious Product also not as expected bit of cheap finish for that money Was difficult to find this model therefore end up here I do not think another time

Wide selection and fast delivery

Intact parcel and fast delivery

The models shown should always be in stock (not show models that are out of stock).for the "rest" qualifier: extra....

The site is easy to use, products received as described, delivery on time. Perfect

parcel delivered on time. pleased with the fast and efficient service.

Very serious site. Fast delivery time. They even called me after delivery to see if I was satisfied. I recommend it!

No problem at reception

The package received which is a calmato model airplane fuselage turned out to be crushed. After 6 mail.4 phone conversations no reaction from 1001hobbies.Jgn.

Everything super

The excessive delay in shipping generated additional costs and logistical complications for me to receive the purchased order. I live in Argentina, I bought so that the order could reach a relative in the USA, calculating enough time for it to reach this person before traveling to my country and bringing it to me. The shipment to the USA was delayed, my family member traveled without having received the order, and in the end I was able to receive it by arranging the shipment to my country by another means with additional costs. Furthermore, when I requested the return they wanted to charge me for shipping costs, with the business being responsible for the time it took for delivery.

Fast Shipping.

No problems. All information received.

An excellent service and a user friendly web site.

Order was often delayed without possibility to cancel and get full refund

very good. To be recommended

huge catalog

Quick and easy to use

Service that inspires confidence.

Everything was great

Very good

Fast turnaround and good order tracking

faster delivery than advertised!

order partially received...no satisfactory response from customer service who tell me that the order has been delivered and they don't even have the list of what I had originally ordered, everything has been erased from the order history and I'm asked to demonstrate what's missing, the world upside down...no response in 48 hours and what's more unpleasant!!!!...

All ok

Perfect

Fast delivery.

impeccable thank you.

Nikel

I don't think the site is to blame for my disappointment with the quality of the ^product purchased...

Didn't receive the pack pictured: wood glue instead of plastic glue, paints unsuitable for the model.

It does take a lot of steps to get to the right page. Also if you want to see your own order. Although half of the items were already in stock there was a wait until everything was there. Items were shipped well and neatly. But customer service is Indian English speaking. !!!