Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
I ordered a very detailed and well-made Izuku figurine, it matches the image, arrived quickly, in good condition. Moreover, the email indicated that it was specially ordered for me as it was not in stock. I recommend.
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Emmanuel S.
Rating: 5 out of 5
following a purchase from 05/04/2026
Perfect
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Enrico M.
Rating: 5 out of 5
following a purchase from 13/04/2026
I am fully satisfied with my purchase on 1001hobbies. The package was delivered on time. I will continue to use this company.
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Christian D.
Rating: 5 out of 5
following a purchase from 07/04/2026
Very very promptly delivered and super packaged. Everything arrived as it should.
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Patrick S.
Rating: 5 out of 5
following a purchase from 13/04/2026
The item was shipped extremely quickly and was very well packaged. I'll definitely buy from 1001 again.
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Pedro Manuel G.
Rating: 5 out of 5
following a purchase from 13/04/2026
Everything perfect
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Giuseppe G.
Rating: 5 out of 5
following a purchase from 08/04/2026
Excellent very professional
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David B.
Rating: 5 out of 5
following a purchase from 08/04/2026
Perfect.
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Paul C.
Rating: 5 out of 5
following a purchase from 13/04/2026
First time buying super happy with my purchase brilliant communication fast delivery good price 👍
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jean jacques D.
Rating: 1 out of 5
following a purchase from 05/04/2026
I am missing a package in the Jeep Willis order
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Response from 1001hobbies
Hello Jean Jacques!
Thank you for your comment. We sincerely apologize for the missing package in your Jeep Willis order. We are here to help you and resolve this situation as quickly as possible. Please feel free to contact us directly to solve this issue. Your satisfaction is our priority.
Sincerely,
The 1001hobbies team
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Richard C.
Rating: 5 out of 5
following a purchase from 26/03/2026
Very good
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Olivier G.
Rating: 5 out of 5
following a purchase from 10/04/2026
package conforms to my order, fast delivery (MondialRelay). Will renew in the future and recommend to other users
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GLEN S.
Rating: 5 out of 5
following a purchase from 10/04/2026
All Good!
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Stéphane H.
Rating: 5 out of 5
following a purchase from 02/04/2026
No worries with my order, it was a bit long but they replied to my email.. received my order two days later thank you
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Johan V.
Rating: 5 out of 5
following a purchase from 10/04/2026
1. The extra protection of the helicopter for an additional cost of €2.50 was just a piece of newspaper, I expected a different type of filling! 2. The cardboard box was creased from transport, there was a label saying "fragile" on it but I think the transport did not take this into account. 3. The tail rotor of the helicopter was rolling around in the cardboard box, even a wing was broken off the tail rotor. I was able to reassemble this with glue. 4. In short, more care needs to be taken with the packaging of such fragile goods. Best regards, Johan
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Hervé A.
Rating: 5 out of 5
following a purchase from 11/04/2026
Article in accordance with my order. Well packaged and sent quickly. Perfect!
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Daniel S.
Rating: 5 out of 5
following a purchase from 05/04/2026
Everything perfect
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Antoine J.
Rating: 5 out of 5
following a purchase from 10/04/2026
Order delivered quickly in a pickup
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Pierre L.
Rating: 5 out of 5
following a purchase from 12/04/2026
Perfect, as usual
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Dominique D.
Rating: 5 out of 5
following a purchase from 12/04/2026
Order received quickly, good tracking of the package, it went very well.
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Philipp G.
Rating: 1 out of 5
following a purchase from 10/04/2026
DHL was unable to deliver and returned the package to the sender. I contacted customer service via email and since then have received neither a response, nor money, nor ordered goods.
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Response from 1001hobbies
Hello Philipp,
Thank you for your feedback. We are sorry to hear that you have encountered difficulties with your order. Your satisfaction is paramount to us. We are doing everything we can to resolve this kind of issue quickly. Please contact us again so that we can provide you with a solution.
Best regards,
The 1001hobbies team
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Alexandre F.
Rating: 5 out of 5
following a purchase from 10/04/2026
Perfect.
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Marc D.
Rating: 5 out of 5
following a purchase from 27/03/2026
Impeccable delivery, products without surprise. Thank you
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Elena S.
Rating: 1 out of 5
following a purchase from 09/04/2026
Extremely negative opinion. The star is a forced choice since without clicking at least one, the procedure does not proceed. I purchased a balsa airplane (€1.49 + €7.90 for shipping) and, considering the fragility of the item, I also requested double packaging paying an additional €2.50, for a total of €11.49. Despite this, the product was shipped in a simple envelope with minimal protections and arrived completely destroyed. I immediately sent the photos via the refund request form. Later, I was asked via email to resend the same images, which I had already provided, including the invoice and packaging. After resending all the requested material, I was asked in another email to completely destroy the product (it was already destroyed!!) and to send additional photos to proceed with the claim. I find this request absurd and the seller's behavior unacceptable. In addition to the damage, the management of my request was long, repetitive, and unprofessional in responses, despite clearly being in the wrong.
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Response from 1001hobbies
Good morning Elena,
Thank you for sharing your experience and we sincerely apologize for the inconvenience encountered. Customer satisfaction is our priority and we are sorry to hear that we did not meet your expectations. We are constantly working to improve our service and the handling of requests. Your feedback is valuable and we will use it to ensure that similar situations do not occur in the future.
We are available for any further clarification and support.
Best regards,
The 1001hobbies team
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Chris L.
Rating: 1 out of 5
following a purchase from 05/02/2026
One item was missing from my order even though the delivery note said all 3 had been delivered. Contacted and asked for a refund for item that was missing was given store credit. Then asked for an actual refund and was told it could take over a month. I am not confident I will receive my refund
Response from 1001hobbies
Hello Chris,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced with your order. We understand how important it is for our customers to receive their items promptly and the frustration that comes with missing products.
Please rest assured that we are committed to resolving this issue and ensuring that you receive the appropriate refund as quickly as possible. Your confidence in our service is important to us, and we appreciate your patience during this process.
If you have any further questions or concerns, please do not hesitate to reach out to our customer service team.
Best regards,
The 1001hobbies Team
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alexis F.
Rating: 5 out of 5
following a purchase from 30/03/2026
Tracked delivery, no worries
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PASCAL D.
Rating: 5 out of 5
following a purchase from 30/03/2026
Corresponds to my order, products well packaged.
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Mickaël D.
Rating: 5 out of 5
following a purchase from 09/04/2026
Serious seller, quality product, fast and efficient delivery, I highly recommend.
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Piotr K.
Rating: 1 out of 5
following a purchase from 10/04/2026
The order was redirected back to the shipper and reshipped again . Im not sure if I will ever receve that order
Response from 1001hobbies
Hello Piotr,
Thank you for your feedback. We sincerely apologize for the inconvenience you've experienced with your order. Please rest assured that we are here to assist you and will do our best to resolve this issue promptly. If you have any further questions or need assistance, do not hesitate to reach out to our customer service team.
Best regards,
The 1001hobbies Team
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ERIK U.
Rating: 5 out of 5
following a purchase from 09/04/2026
Everything perfect!
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rené D.
Rating: 5 out of 5
following a purchase from 10/04/2026
Perfect
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Bruce M.
Rating: 5 out of 5
following a purchase from 25/03/2026
Everything went well I recieved the parts in the time frame that was mentioned.
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Vincent L.
Rating: 5 out of 5
following a purchase from 09/04/2026
Fast and careful delivery. Thank you.
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emanuele S.
Rating: 5 out of 5
following a purchase from 09/04/2026
excellent material, excellent prices and fast delivery
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Sebastian C.
Rating: 5 out of 5
following a purchase from 30/03/2026
Very satisfied with the purchase, I would order products I need again
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Ulrike P.
Rating: 5 out of 5
following a purchase from 08/04/2026
The 10-year-old grandchild was very happy and built right away on the rainy Sunday.
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Carmelo Massimiliano L.
Rating: 5 out of 5
following a purchase from 02/04/2026
Excellent service and availability. Honest prices. Item arrived in excellent condition and quickly. Great experience.
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christophe L.
Rating: 5 out of 5
following a purchase from 06/04/2026
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Jan S.
Rating: 5 out of 5
following a purchase from 30/03/2026
first in order
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Marcus H.
Rating: 3 out of 5
following a purchase from 11/02/2026
I waited about two months for the paid items. Almost no communication possible.
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