Customer reviews of 1001hobbies

I placed this order using vouchers they had made me to make up for the messes of the previous order, this time the products were available on time but then to complicate things they thought it best to ship with the French postal service instead of a courier as the previous time, so the order took 20 days to arrive, yet the shipping rate was always 7.50 euros.
I will leave you the review of the previous order to understand the situation: they are confusing, some products that were supposed to arrive in a short time never arrived and other products apparently available, while waiting for them to arrive the others disappeared or even became pre-orders. I had to send a lot of emails and make several phone calls while also having to insist that I demanded refunds, which they then did with a couple of refunds and a voucher, which fortunately I was able to spend because there was another item I was interested in. in short out of 5 models I received one that took three weeks to ship despite it being available. in short they are honest in that they refunded what they owed but too dispersive, on the model I received I saved something compared to average prices but it was not worth all the time I had to waste.

Navigation on the site was quite good, although I had some difficulty recovering my password. Otherwise, everything was perfect. Thank you very much.

Fast order and fast delivery. Ras

Nothing to say, sent on time and very good communication with the consultant.

perfect

Easy-to-access site with a wide range of products. Fast delivery.

navigation on the site impeccable order well placed and delivery well received it's all good

Fast shipping

good delivery fast friendly staff on the phone to order

Extensive range of products, fast delivery of orders, very satisfied, I will continue to buy from you.

top thanks

I absolutely did not like the packaging : it is not possible to ship a sheet of decals without a piece of hard cardboard in the envelope. My sheet arrived a little folded but still usable, otherwise I would have returned it.

Order received on time. Perfect condition

Excellent product quality and speed of shipment

perfect, fast and efficient.

product meets my expectations. effective.

My order was dispatched and delivered quickly. My comments on the order were taken into account. I am very satisfied and will certainly order again. Shipping costs are unfortunately a bit high for orders under 99€, my only criticism.

It took a long time for some paints to be delivered. If I could have found them elsewhere I would not have got them from 1001 Hobbies.

There is a wide variety of products. Easy to navigate page. Customer service quick to respond and efficient in offering solutions.

Nothing to say, everything is correct - very good welcome

Battery came late and did not work….. with a dead battery

Instructions in Chinese!!! But there's a law?

I placed an order and only received a third of it, as the rest was unavailable... what's more, some of the figurines I ordered were packaged in the wrong way and the packaging was damaged (despite my note in the comments to pack carefully and not to bend the tabs on the boxes). Only the customer service lady I spoke to on the phone was very understanding and helpful. Well done to her, because the rest is unsatisfactory...

Well-constructed site. Clear navigation.
Order conformed and delivered on time. No complaints.

Easy to navigate and a smooth, accurate, trouble free transaction.

Proposal and provision of confidential or very popular models. Super packaging to protect our future " masterpiece ".

fast delivery

Too bad the Tamiya paint reference is hidden by a sticker, fast and careful delivery

Very good and there's no problem with nickel chrome communication.

I can confirm that!

Very satisfied the products requested arrived quickly and well packaged.Highly recommended

availability of spare parts and speed of delivery

Excellent product very pleased!

Good value for money. Extensive range. Fair prices.

your service was faultless I will use your products again congratulations

I ordered the Uno miniature deck of cards. The order arrived earlier than expected and the deck is amazing, excellent quality, super small! Just as we wanted

Very fast and well-protected shipment.

Good service, fast delivery, everything correct

perfect

A little pricey, but so are the others selling this stuff. Since it comes from France (which really isn't clear when you order) takes longer then normal.