Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 312 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 5 stars

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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/03/2023
Excellent service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2023
Perfect
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 10/06/2023
Complete and intact order delivered in a short time (less than 10g) taking into account that several products were not in stock at the time of my order. Very good!!! Completely satisfied!!!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/06/2023
Everything was uncomplicated, shipping was fast. Everything was perfect.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/05/2023
The paint pack supplied bears no relation to the model. Customer service, perfectly aware of the problem (I'm obviously not the only one), pretended to ignore it: "it's a generic pack". As a result, I have to order other paints, certainly not from this site.
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Response from 1001hobbies
Hello, We thank you for your message, The accessory pack guarantees you to have the 6 main paintings related to the theme of your model. In addition to this we asked you to make a return, you refused, we see no errors on our part, Thanking you for your understanding.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 31/05/2023
Good experience.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 29/05/2023
I am used to getting a date and a reasonable time period and that is seemingly only with additional charges no not that it can be delivered from a date
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 17/06/2023
Everything went great. Very fast delivery.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 25/05/2023
Excellent i everything from ordering to shipping.Congratulations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2023
you need to improve your delivery times so....embaucher!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/06/2023
Very satisfied with my purchase. Highly recommended!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2023
easy navigation of the site, and good reactivity of the staff to my errors, at the top.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/05/2023
Everything went well when I ordered, but I was disappointed when I received it. All the safety labels are stuck on the reference of the paint cans. It's a shame to waste it like this, because your site is great.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/06/2023
Order took a long time to arrive, but the package was well packed and the material was what I expected.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/06/2023
It is the first time I order. I love it and will continue to order
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 08/06/2023
Very professional
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/05/2023
Everything very correct. 100% satisfied.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 21/05/2023
No problem , fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2023
Intuitive navigation. And many products in stock
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 22/05/2023
I had chosen the model 1.18 before I started searching, when I saw the Citroën ds I ordered it what do I get a model 1.43.for € 56.am not happy with it.gr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2023
Always professional, hats off to you
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 31/05/2023
super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2023
Excellent service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2023
Excellent service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/04/2023
Excellent product and delivery!
Will continue to buy from them.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2023
Coli delivered very quickly for Father's Day. For the rest, no feedback yet on the contents.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 01/06/2023
Very good service! Fast and correct. Top just!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2023
Perfect!!!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 14/06/2023
Found my product quickly on the site and the order and delivery went smoothly.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/06/2023
The delivery was fast and the parts and box were in good shape.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2023
Very well, one item of my order was out of stock and could be replaced by two other items at a slightly higher total price, but 1001 hobbies didn't offer me the difference. Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2023
Thank you very much.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/04/2023
Amazing service, easy to use site, easy international delivery, and the products were very safely packed! Great work team!
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 02/05/2023
honest prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2023
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2023
Nickel
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 24/05/2023
5 stars for price, product quality and service. Always happy to return!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/05/2023
I can't get sales on the phone. I've chosen a product where the site is supposed to provide the colors adapted to the theme of the model. You should know that this does not mean that 1001 Hobbies' colors are among those recommended by the manufacturer... I regret my purchase.
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We're sorry if you haven't been able to reach us: our teams are available by telephone from Monday to Friday, from 10am to 1pm and from 2pm to 6pm. You can also send us an e-mail at [email protected]. If you still can't find the solution you're looking for, don't hesitate to call us back. We wish you an excellent day. 1001hobbies customer service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/06/2023
Products came relatively quickly and were well packed.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/05/2023
Everything was perfect.
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