Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 312 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 5 stars

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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/05/2023
Great service
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 21/04/2023
Fast shipping, all good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2023
Easy to use
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/04/2023
Excellent service. Product received in perfect condition and very timely. Great firm to deal with.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/05/2023
great fast shipping and item was just as shown, fantastic to deal with
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 18/05/2023
Was fine!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2023
Serious, good communication.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/05/2023
Fast shipping, nothing to complain about, but I paid 2 euros to wrap the box of figurines and I was really disappointed because it was really done on the fly, the packaging is ugly, you can see part of the box, the tape is not discreet, in short! Go there with your eyes closed and spend 2 euros on gift wrap, it's more profitable ^^
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2023
Delivery prompt and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2023
Great!
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 30/03/2023
The goods and delivery are great. But partial refunds don't work at all. It's a good thing I paid via Paypal, otherwise I would have lost the money. And they made a few cents too. Sad.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/04/2023
Easy to shop good service
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/04/2023
Gladly again
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/05/2023
I enjoyed it very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2023
Good querying for product navigation
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 25/04/2023
All perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2023
Fast delivery, despite the vacations, perfect delivery, top product!
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 29/03/2023
I have ordered 3 things 1 received after complaint another 1 received again complaint in filed and nothing more heard though paid for 3 what are we going to do about this
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Response from 1001hobbies
Hello, thank you for your message. We are terribly sorry for the various problems we have encountered :( If you still haven't received the item, could you please send a message to our customer service so they can resend it? Thank you in advance!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 02/05/2023
Order handled well and smoothly
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 14/05/2023
The goods arrived on time.
I appreciated the very meticulous packaging.
The item has no apparent cosmetic defects and matches what was ordered.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2023
A site that's virtually indispensable when it comes to modeling in all its forms.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/04/2023
Ordered 03 04, delivered 20 05. Three requests for more information. Always the same mechanical answer. "Your request: Re: Your request: Re: Your 1001Hobbies order has not yet been prepared"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2023
At the top
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/04/2023
The preparation of the order plus the delivery takes too much time. This is the reason why I can't buy certain items.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/05/2023
WELL, HAVING RECEIVED PAINT THAT WAS COMPLETELY DRY, YOU PROMISED TO REPAIR IT, BUT IN THE LAST ORDER THERE WAS NO COMPENSATION.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/05/2023
Excellent website, easy to navigate. Ordering straightforward and always keep you updated on delivery. Very happy with the goods and the service. Have ordered items several times and never been disappointed. Will be ordering again
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Verified Buyer
Rating: 3 out of 5
following a purchase from 25/04/2023
Had what I needed but delivery was later than was told with no tracking available
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2023
Impeccable service and products! Customer care is very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2023
Good selection of products and tracked shipments
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2023
I've been a customer of 1001 hobbies for nearly 10 years and I'm still as satisfied as ever Best online seller in the model making field Thank you for your professionalism Best regards
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 15/05/2023
Fast delivery
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/04/2023
While I haven't placed many orders....yet...so far fully satisfactory in all respects....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2023
Perfect transaction.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 06/05/2023
Super , great online shop , serious and accurate . Highly recommended ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/04/2023
Good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2023
Super site My son is delighted with the build-it-yourself cars.
And the price is great. I highly recommend the site.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 14/05/2023
I am very satisfied everything top fast delivery goods as described
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/05/2023
Order delivered on time and without problems. Very happy with the service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2023
BUT THIS TIME someone (you, I don't know) had stuck a label (compulsory I'm sure) ON THE PAINT NUMBER!!!! I spent 30 minutes patiently peeling everything off so as not to rip off the number to find out exactly what was in the pots. 18 POTS.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2023
Very good, no problem
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