Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Very long delivery times, poor communication from the seller (partial delivery without specifying the goods sent, nor the deadlines for the remaining items). Reference error (previous order)... a very expensive seller, whose timeliness and quality of service are not justified. It's a shame, but it looks like France.
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Roberto C.
Rating: 5 out of 5
following a purchase from 19/03/2026
He sent me perfectly to my house and very well taken care of =)
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Lloyd B.
Rating: 5 out of 5
following a purchase from 19/03/2026
They were very good at getting my order picked and shipped
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Evert N.
Rating: 5 out of 5
following a purchase from 20/03/2026
Doing what they promise
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Arnaud F.
Rating: 5 out of 5
following a purchase from 15/03/2026
Excellent service, very happy with my purchase.
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Michaël L.
Rating: 1 out of 5
following a purchase from 03/03/2026
Missing items upon receipt of the order. No response from customer service following my complaint made 2 weeks ago
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Response from 1001hobbies
Hello, We sincerely apologize for the missing items upon receipt of your order as well as for the lack of response following your complaint. This malfunction does not reflect the quality of service we wish to offer our customers. Your request should have been processed more quickly and we apologize for this delay. Could you please contact us again specifying your order number so that we can rectify the situation as soon as possible? We thank you for your feedback and remain at your disposal to resolve this issue. Best regards, 1001hobbies
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Marc R.
Rating: 1 out of 5
following a purchase from 05/03/2026
delivery times too long and not respected I will not order from you again. Lack of seriousness and late response to my request.
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Response from 1001hobbies
Hello, We are sincerely sorry for the missing items upon receiving your order as well as for the lack of response following your complaint. This malfunction does not reflect the quality of service we wish to offer our customers. Your request should have been handled more quickly and we apologize for this delay. Could you please contact us again specifying your order number so that we can regularize the situation as soon as possible? We thank you for your feedback and remain at your disposal to resolve this issue. Best regards, 1001hobbies
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Enrico C.
Rating: 5 out of 5
following a purchase from 18/03/2026
Great fast and problem-free transaction.
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Bruno R.
Rating: 5 out of 5
following a purchase from 14/03/2026
Very satisfied with the site and my purchase
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Saskia A.
Rating: 1 out of 5
following a purchase from 15/12/2025
Not clearly indicated that they are French, sending French-language articles that are nowhere to be traced and then making it difficult about returns.
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Response from 1001hobbies
Good afternoon Arne,
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to provide clear information about our products and services. Your comments are valuable to us, and we will use them to improve our communication. If you have further questions or comments, we are happy to assist you.
Best regards,
The 1001hobbies Team
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Jose G.
Rating: 5 out of 5
following a purchase from 19/03/2026
Very fast delivery and model at a good price. I will continue visiting your website waiting to see some new model that I like.
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Alberto C.
Rating: 5 out of 5
following a purchase from 02/03/2026
Everything is always perfect.
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francois-xavier D.
Rating: 5 out of 5
following a purchase from 24/01/2026
a pre-order for Saint Seiya blockees that went very well.
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Jose F.
Rating: 5 out of 5
following a purchase from 19/03/2026
Very serious and solvent company with the countless model makers who enjoy their products. We are in very good hands!! Thank you, 1001
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martial C.
Rating: 5 out of 5
following a purchase from 15/03/2026
Very satisfied. I will recommend without delay. Thank you and compliments.
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Thibault L.
Rating: 1 out of 5
following a purchase from 28/01/2026
Very bad experiences with this brand... Never again... A brand that practices forced sales and is more than borderline regarding consumer rights. Order shipped after several cancellation requests that went unanswered.
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Response from 1001hobbies
Hello Thibault,
We are sincerely sorry to hear that your experience with 1001hobbies did not meet your expectations. Your feedback is valuable and we assure you that we take your comments very seriously.
We are committed to respecting our customers' rights and improving our after-sales service. Please do not hesitate to contact us directly so that we can resolve this issue together.
Thank you for your understanding.
Best regards,
The 1001hobbies team
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Pascal R.
Rating: 1 out of 5
following a purchase from 29/01/2026
Way too long between the order and delivery
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Response from 1001hobbies
Hello, We are sincerely sorry to hear about your bad experience. We understand your dissatisfaction regarding the handling of your cancellation request and the response times. After verification, we do not practice forced sales and orders are processed according to the conditions indicated at the time of purchase. However, your feedback is important and we regret that the handling of your request did not meet your expectations. We invite you to contact us directly with your order number so that we can review your case and provide you with a precise response. Best regards, 1001hobbies
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Marco M.
Rating: 5 out of 5
following a purchase from 19/03/2026
All good. Fast shipping!
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THIERRY B.
Rating: 5 out of 5
following a purchase from 13/03/2026
Top fast shipping
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Pietro D.
Rating: 5 out of 5
following a purchase from 20/02/2026
Very helpful staff.
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Knut K.
Rating: 3 out of 5
following a purchase from 26/02/2026
It took a very long time, but I am very satisfied with the delivery itself.
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Garry P.
Rating: 5 out of 5
following a purchase from 13/03/2026
Great shopping experience, I have recommended your franchise to all of my friends. I look forward to doing business with you very soon! Thank you very much for your service!!!
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frederic R.
Rating: 5 out of 5
following a purchase from 08/03/2026
Beautiful article, fast shipping, I recommend this seller
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Lucas L.
Rating: 5 out of 5
following a purchase from 24/02/2026
Fast and well packaged
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Mateu Joan B.
Rating: 5 out of 5
following a purchase from 18/03/2026
Phenomenal, satisfied, a magnificent online store with exceptional service and communication. Very satisfied with everything, super fast shipping, I am delighted.
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Franck G.
Rating: 5 out of 5
following a purchase from 18/03/2026
Great as usual
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Bas V.
Rating: 5 out of 5
following a purchase from 14/03/2026
good
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Arnaud L.
Rating: 1 out of 5
following a purchase from 08/03/2026
I ordered an F1 pipe that is of poor quality and arrived broken, and a credit of 5€ is great, I just lost 17.65€ and the pipes are unusable, trash
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Response from 1001hobbies
Hello, We are sincerely sorry to hear about your bad experience. We understand your dissatisfaction regarding the handling of your cancellation request and the response times. After verification, we do not practice forced sales and orders are processed according to the conditions indicated at the time of purchase. However, your feedback is important and we regret that the handling of your request did not meet your expectations. We invite you to contact us directly with your order number so that we can review your case and provide you with a precise response. Best regards,
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Quentin B.
Rating: 1 out of 5
following a purchase from 22/04/2025
My package took 1 year to arrive
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Response from 1001hobbies
Hello, We regret your review and understand your disappointment regarding the delays. We remind you that you placed a pre-order and that, as indicated on our site, the dates are given as estimates. This information is communicated to us by our supplier, who receives it from the manufacturer. That is why your order experienced a significant delay before its availability. We remain at your disposal for any further questions. Best regards, 1001hobbies
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Jose Manuel G.
Rating: 1 out of 5
following a purchase from 09/03/2026
I ended up spending money after 2 orders that did not arrive. I don't think I will buy again.
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Response from 1001hobbies
Hello, José Manuel:
Thank you for taking the time to share your opinion. We regret that your experience did not meet your expectations. Your satisfaction is important to us and we would like to understand what happened in order to improve. Please feel free to contact us directly to discuss your experience.
Sincerely,
The 1001hobbies team.
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fabrice C.
Rating: 1 out of 5
following a purchase from 22/01/2026
Perhaps the least efficient site I have had the opportunity to order from. Perhaps the worst. Prices too high, terrible customer service, random information on the products sold, "very elastic" delivery times... I do not recommend, other sites are much more efficient, including one: Super-Hobby.com
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Response from 1001hobbies
Hello, We are sorry to hear about your dissatisfaction regarding your experience on our site. We take your comments on prices, customer service, and delivery times into account, even though we regret that you did not find satisfaction with our brand. Your feedback is important and helps us improve our services. We still hope to offer you a better experience in the future. Best regards, 1001hobbies
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Brigitte G.
Rating: 5 out of 5
following a purchase from 21/02/2026
Perfect transaction! Items exactly as described!
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carlo B.
Rating: 5 out of 5
following a purchase from 12/03/2026
Excellent availability of products, easy-to-use site, timely shipping
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Daniel P.
Rating: 3 out of 5
following a purchase from 16/03/2026
The package arrived damaged, with some parts of the box bent.
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ROGER B.
Rating: 5 out of 5
following a purchase from 17/03/2026
very good
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Dietmar L.
Rating: 5 out of 5
following a purchase from 16/03/2026
Overall everything is fine but the package for the contents is way too big,
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Thomas V.
Rating: 5 out of 5
following a purchase from 16/03/2026
Product as described and fast shipping. Nothing to complain about.
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typoliahh T.
Rating: 5 out of 5
following a purchase from 15/03/2026
Super
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jose ignacio J.
Rating: 5 out of 5
following a purchase from 16/03/2026
Very professional and very good
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Antonello V.
Rating: 5 out of 5
following a purchase from 16/03/2026
Great service. Recommended!
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