1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
The item was awaiting restocking. Which seemed rather normal for an item that's hard to find elsewhere. Good communication, since messages clearly indicated that it would arrive, and indeed it did arrive without too much delay, which is all I asked.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/02/2023
Quick
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/02/2023
Delivered on time we’ll packed and good quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2023
Wide choice and fast delivery.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 26/02/2023
Good communication and fast delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/01/2023
Excellent model / good delivery time / very happy with my purchase
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/11/2022
In general it is very easy, any doubt, they always answer with information, fast and safe service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2023
Very good store thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2023
the site is functional, and shipping very fast. Received in very good condition. Nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2023
Advertised deadline met (aviation work)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2023
Package delivered quickly after the products were available on their premises. The only drawback is that one of the products is a little damaged. We'll have to see what customer service can do.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/02/2023
Orders not received. Over a month to resolve the problem and it's still not over because the refund does not correspond to the amount paid. Customer service unreachable by phone and unresponsive to emails. I'd advise against it.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 20/02/2023
It took a long time for the order to arrive, even though it was just a pair of socks and the shipping price was expensive.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 18/02/2023
Expensive shipping and slow delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2023
correct service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2023
Perfect. Fast delivery, careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2023
A fast and compliant shipment despite a small bug in the order, but a top-notch after-sales service that reacted very quickly. Well done to the 1001Hobbies team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2023
No problem, but I ordered different paints and odds and ends, and had to wait a while for the order to be complete. Big choice on the site and it's normal not to have everything in stock.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2023
Very good, impeccable service, careful and attentive. I recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2023
I am satisfied with the manner and time of delivery.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 16/02/2023
very decent delivery time
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 15/02/2023
It says a wide range but that does not take away from the fact that the delivery takes a very long time, this will definitely be the last time I will place another order. There are more modeling shops where the range is just as large probably greater, delivered within 1 or 2 business days.
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Response from 1001hobbies
Hello, thank you for your message. We are sorry to hear that you were not satisfied with the delivery time. The delivery times are clearly indicated with each product and some indeed need more time. We wish you a good day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2023
Very good online store!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 28/01/2023
Poor instructions, especially for paint. Poor customer service as a part was broken in the pack and they say they dont make them anymore??? Finally, poor fitment. Will not buy another Trumpeter product.
Response from 1001hobbies
Hello, thank you for your message. We are sorry for the situation. I'm sure there was a communication problem with our customer service: the item is currently out of stock, but with an unspecified restocking date. It is therefore difficult to obtain the product for the moment, but it is possible that the product will appear in a new form for example. In any case, we apologize again.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 27/02/2023
got the package very quickly and everything was fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2023
Good price and good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2023
perfect product fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2023
Parts as described, fast delivery, very satisfied
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 26/01/2023
A great site, very informative.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2023
Thank you very much.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 15/02/2023
Must pay in advance, but if a part is not delivered then you get a credit. you should be able to choose an alternative. choose and alternative item then again shipping costs. not very customer friendly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2023
Serious site to recommend...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2023
perfect as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2023
fast and well protected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2023
Thank you again for your responsiveness
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 26/02/2023
The product is great and was delivered quickly. Always happy to return : )
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2023
Nothing to say, top of the top !!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2023
Very fast delivery no problem
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/01/2023
The product was great, I liked what I expected, although it took a while to arrive, I understand because I was out of my country.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/01/2023
Slow from abroad excellection of odd items
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