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A
Rating: 5 out of 5
Very low
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 313 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3 and 5 stars
Reset filtersG
Rating: 5 out of 5
I easily find what I am looking for. Shipping is neat! (Well, securely and securely packed). Sometimes there is a bit of a wait for orders, but this is understandable when external ordering is required. Very good service!
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A
Rating: 5 out of 5
Very good handling of the order, very good value for money, fast delivery despite parts not being available at the time of ordering. Thanks to the whole team.
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A
Rating: 5 out of 5
Rapidite,
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A
Rating: 5 out of 5
Order received promptly when colors were in stock
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A
Rating: 5 out of 5
Very professional, happy to have received my order in perfect condition.
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A
Rating: 5 out of 5
Quality-price
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A
Rating: 5 out of 5
Item arrived on time, good condition.
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A
Rating: 5 out of 5
fast and top
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A
Rating: 5 out of 5
order corresponds to my expectations
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A
Rating: 5 out of 5
first order and more than satisfied
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A
Rating: 5 out of 5
Fast delivery and an original puzzle!
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A
Rating: 3 out of 5
The parcel was complete and in good condition. However, the order arrived 1 week late.
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A
Rating: 1 out of 5
Communication impossible.1 month delay in delivery without explanation despite numerous requests made by email and calls impossible because the line is always saturated. It was supposed to be a Christmas gift ordered on 22/11/22 and it arrived on 30/12/22! So I'm not satisfied! Why on the site it says delivery in 48h! It's not true at all!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience. Please believe that this type of incident is not representative of the service and quality we offer. It is true that some products take longer to be shipped: they are always clearly indicated when this is the case. This is also indicated in the order summary. We're sorry that things didn't work out as you'd hoped. Our customer service remains at your disposal by e-mail at [email protected] Good day 1001hobbies customer service.
A
Rating: 5 out of 5
Compliant product purchased at a good price. Fast delivery without PB. EM
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V
Rating: 5 out of 5
Excellent service and product
A
Rating: 5 out of 5
So far, I've placed three orders. Two I've already received in very good condition and quite quickly. The third order will take a little time because one of the items is not in stock at the store, but I hope to receive it within a few days.
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A
Rating: 5 out of 5
Excellent site structured well with distinct and easily distinguishable product categories , my order was processed and shipped within a very short time despite the Christmas period ,generous packaging and well protected items inside I would say promoted with flying colors , I recommend it.
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A
Rating: 5 out of 5
I have nothing to complain about. The quality of the items is impeccable, they are well packaged and delivery is hassle-free.
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A
Rating: 5 out of 5
Choice and people available to answer your questions
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A
Rating: 5 out of 5
At the top
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A
Rating: 5 out of 5
Good product and courteous
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A
Rating: 5 out of 5
Accurate and on time, well ahead of expectations
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V
Rating: 5 out of 5
Fast shipping and great service
V
Rating: 5 out of 5
Excellent. Loads of fun making this with 6 y.o.
A
Rating: 5 out of 5
very good quality
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A
Rating: 5 out of 5
very good quality
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A
Rating: 5 out of 5
Very wide choice of items, fast delivery if available and, above all, customer care.
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V
Rating: 5 out of 5
Amazing customer service. A+quality product
V
Rating: 5 out of 5
Very good pilot figure
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A
Rating: 5 out of 5
Quick delivery, no worries
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A
Rating: 5 out of 5
Good but rather expensive compared to other French sites. For the item ordered no choice you are the only ones to have it. Rather long delivery time this time.
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C
Rating: 5 out of 5
Order received on time and in the expected conditions. Perfect
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V
Rating: 5 out of 5
Everything worked perfectly, the ordered product arrived on time.
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V
Rating: 5 out of 5
First class service good product
C
Rating: 5 out of 5
Everything about the order was perfect. Thank you.
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V
Rating: 5 out of 5
I quickly reached my goal in my search. The goods were dispatched immediately, even between the holidays.
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G
Rating: 5 out of 5
very good offer very many models
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V
Rating: 5 out of 5
all top
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V
Rating: 5 out of 5
Good