Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 314 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 5 stars

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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2022
Very good
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 13/12/2022
Very satisfied with the order. Vast selection. Slightly longer delivery time than other sites, but fully satisfied
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 10/12/2022
Well packaged and received quickly!
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2022
Fluid site, it's easy to find what you're looking for, there's a chat room for further information, the cardboard box containing the model arrives packaged in bubble wrap, very well packaged and without any additional cardboard. Delivery times are respected.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 30/11/2022
Items arrived damaged in very damaged boxes.
Response from 1001hobbies
Dear customer, We would like to thank you for your feedback, which is very important to us. We are very sorry for this situation which is beyond our control. If the item inside is indeed defective, please leave us a message on [email protected] with photos, so that we can find a solution. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2022
Very good purchase, fast shipping, quality new item, thank you very much.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 02/11/2022
All good
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2022
Completely satisfied with everything!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 19/12/2022
Good selection, great prices and communication on delivery
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2022
Perfect model arrived well, completely consistent with 1001hobbies site, model type short run not easy to find five stars for 1001hobbies!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2022
great everywhere!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2022
Very pleasant site, wide choice and perfect delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
All right!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2022
Products meet my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2022
responsive store and top-notch customer service!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/12/2022
good response to the request
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2022
Fast delivery, very good follow-up and the car is perfect - my son is enjoying it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2022
Order arrived safely. Models as expected.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/12/2022
Product arrived in great shape and in a reasonable amount of time considering coming from the EU. Very happy with the transaction.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/12/2022
Correct condition of the boxes despite the lack of packaging. I paid extra for gift wrapping, which was not done either. Very average.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2022
User-friendly, accessible site.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/12/2022
Fast delivery, 100% recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2022
Order conforms, well packaged. Very appreciative of the information sent by e-mail concerning the delivery and receipt of the order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/11/2022
Ordered on November 13, I had no news until December 22. As a result, I had to buy other gifts to cope. As the kids would say: "That's not cool!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/12/2022
It's a mess to find the right paints according to the references indicated on the model's instructions.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 20/12/2022
Fast and good delivery
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/11/2022
Sloppy packaging Damaged cardboard missing parts
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 17/12/2022
Fast delivery and well packaged.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/12/2022
The coli did not arrive on time but fortunately it arrived on Christmas morning so for that I give 3 stars.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 12/10/2022
Super bad service. Took 4 months before I received my order, it kept getting pushed up. Highly recommended.
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Response from 1001hobbies
Hello, Thank you for your comments. N You ordered two products on 12/12/2022, one of which was in restock, which is clearly indicated on the product sheet. This order arrived on 23/12/2022 15:47:00 . Consequently, the order left when the two products were available. Moreover, you never contacted customer service for help! We wish you happy holidays. Le service client 1001hobbies 1001hobbies customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
I was kept well informed of the progress of the delivery, which was quicker than expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2022
parcel received in a very reasonable time, attractive prices.merci
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2022
Very quick and clear navigation, very well organized.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2022
Fast shipping, but not what I ordered, I hope I can fix this problem.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 12/12/2022
very good
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2022
very very bored with my last order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2022
Well-designed site with practical search engine and filter Fast parcel delivery
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 18/12/2022
Top service!
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/12/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2022
all is ok
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