Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 314 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 5 stars

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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2022
Professional, reliable site with great prices! Fast and accurate shipping.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 11/12/2022
I am very satisfied the bag and the wallet are very nice
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 24/11/2022
Fast delivery
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2022
Just what you'd expect from an online site. Keep up the good work
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2022
Fast shipping
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 30/11/2022
Long delay in delivery, more than 15 days.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2022
Very good
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2022
normal order normal payment normal delivery bookmark it
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2022
Very satisfied with my order for a manga figurine as a Christmas present. There's plenty to choose from on the site and it's very easy to navigate. I made the purchase on a Monday and received the parcel on Thursday, so it was sent very quickly! The parcel was very well wrapped and protected. I won't hesitate to order again :)
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/11/2022
I think you especially need to improve your delivery service, TOO LONG!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2022
Perfect
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 27/10/2022
item was exactly as advertised, and my son loves it
shipping took a while, but it was shipping overseas so to be expected
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2022
Fast. As ordered.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2022
Very good, parcel well protected
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/12/2022
Material conforms but can do better for the light packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2022
Model fully complies with 1001hobbies catalog description Package in very good five-star condition!
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/11/2022
SATISFACTORY PURCHASE, GOOD PRODUCT, FAST AND RELIABLE.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2022
Order processed quickly. Easy pick-up from chosen relay point.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 11/12/2022
The package arrived on time but I paid to have the gift wrap done and they used a small sheet of paper and you can see everything inside.... I had to wrap it myself even though I paid for the gift wrap.... Otherwise everything was ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2022
Wide choice in the catalog, with good information on availability and delivery times. Parcel perfectly conforms to order and good tracking.
A site to recommend to enthusiasts!
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2022
Fast, reliable, inexpensive.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/12/2022
I'm sorry to tell you that the 3 pots of yellow were dry and I couldn't use them, so I'm not very happy. Can you do anything?
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Response from 1001hobbies
Hello, thank you for your message. Can you send us an e-mail with photos of the pots to [email protected]? We'll be able to notify the supplier and find a solution for you. Thank you very much!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/11/2022
Quick delivery
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2022
Speed and compliance
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
G
Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 28/10/2022
Good service but please stop the American sales system of constant purchase offers; it works counterproductively as far as I am concerned.
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C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 21/11/2022
I am not convinced with my item and they do not allow me to return it for free. For my part I will not buy more on this website, high prices and ads that do not detail the items well, at least in my case, and leads to mistake in the purchase.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your feedback is very important to us and we take it very seriously. We will think about how to develop customer service for such a situation, but we are sorry we cannot do more in the meantime. Thank you for your trust in 1001Hobbies.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/11/2022
The site is great, the delivery is fast, but I would have liked a difficulty quota on the item when choosing because it's too difficult a model for me.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 01/12/2022
One of the items arrived in bad condition and I can't contact customer service for replacement
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Response from 1001hobbies
Hello, thank you for your message. We are sorry that the package arrived damaged, this is obviously a situation against our will. Please send us an email with photos of the damaged product to [email protected] We will find a solution. Thank you in advance and have a nice day.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2022
I give the note of 5 because Site reliable serious and sends in time however very disappointed because I called to know information before the purchase and at the time of the acquisition of the article those was not in conformity with the description. Very disappointed by the description, and by the person to whom I spoke on the telephone.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 01/12/2022
Everything as desired.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Good and fast delivery.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 03/12/2022
The range of products is really wide, deliveries always meet the stated time.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2022
The parcel arrived on time and in very good condition.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 26/11/2022
Except for the customer service, who never pick up the phone and the standard shipping that takes 3 or 4 times longer than what it says on the website.... the rest is perfect
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G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 08/12/2022
Smooth delivery, clear website.
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 05/11/2022
in my online shopping I am used to three or four Czech and Polish stores, but this product in question made me opt for 1001hobbies and I have been very satisfied so it will certainly be one of my regular suppliers.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 01/12/2022
1001 Hobbies has been a good source for tough to find European kits from makers like Heller models. While quite expensive, the Euro/ Dollar exchange rate is what it is.
The average rating is because of their awful packaging for overseas shipping.
Wrapping a very expensive kit with nothing but bubble wrap and tape?! Seriously?!
For what I paid in the price of the kits and shipping, I was awe struck by the way my $100+ Dollar order was shipped. I would gladly pay a little extra on top of the prices to have my orders properly boxed.
It's more than a little disappointing to spend this kind of money to have the goods shipped so carelessly.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/11/2022
The item is just what my husband wanted l
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 06/11/2022
I am very happy
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/11/2022
Was initially concerned given their location is in France, however product (a hard to find gunpla kit selling for twice the price in the U.S. aftermarket) arrived promptly, in good condition and in very nice aviation-themed gift wrap (I'd selected the giftwrap option). Would order from again.