Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 315 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2022
Not too much information on the status of the order but everything ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2022
Fast delivery as advertised Polite, smiling and helpful deliveryman
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 21/10/2022
On 20/10 I order three items, the availability of the products would be from 31/10. I wait for the aforementioned date but nothing, one of the three items turns out to be unavailable from them and after a month long tug of war I only receive 2 of these products. Customer service is rather slow and questionable. I am now waiting for a refund for the third item.Not recommended.
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Response from 1001hobbies
Hello, thank you for your message. We are sorry to hear about this situation. Your request for partial refund has been taken into consideration and we are proceeding quickly. Thank you for your patience.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2022
Magnifiqueeee Fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2022
Good communication to keep me informed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2022
fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2022
Good product no problem
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 10/11/2022
Once again thickly satisfied!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 26/10/2022
Slightly long order processing time , but otherwise impeccable service. I only complain about the lack of response to my emails.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2022
Variety of choice Prices
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 03/11/2022
I have not received what I ordered yet, I will never buy anything from this website again.
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Response from 1001hobbies
Hello, thank you for your message which is important to us. We are sorry for the inconvenience encountered. It turns out that by choosing the economy delivery method, the time can vary by up to a month. You should receive your package soon. Do not hesitate to write to us at [email protected] if this is not yet the case in early December. Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2022
The parcel arrived in very good condition, promptly dispatched, and the kit is superb, with the model box in perfect condition. Thank you 1001 hobbies!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2022
Very serious.many choices of creative products. Receipt of parcel in good condition and within the time described by 1001 hobbies.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2022
Fast and in perfect condition. Good choice of models/paintings/brushes With the disappearance of boutiques, this remains a sure bet!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/10/2022
Today I finished assembling and gluing the model of the CANADAIR CL-415, it is almost perfect, I like it very much. I have seen videos of the seaplane on YouTube, it is very interesting the design and the power of the aircraft. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2022
Fast and efficient I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2022
Fast delivery and good quality products
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 04/11/2022
Great site for online shopping
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 18/11/2022
Order was delivered correctly and on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
Quite a lot of choice in terms of products, some I can't find on others, delivery is correct, we're informed of the availability date for certain products and we're warned if there's a delay in the order.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 15/11/2022
Fast delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/11/2022
Parfaite transaction
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 15/11/2022
I received an order for Tamiya paints, which have no identification.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/11/2022
Very good service and communication of order.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 17/11/2022
Good website, good product information.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 14/11/2022
very clear and fast communication regarding the delivery
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 24/10/2022
Correct handling, within the deadline.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 02/11/2022
And what can I say, everything perfect from the products to the delivery, and then an incredible variety.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2022
fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2022
very good company with a wide selection, serious about delivery times, even if prices are well above the market on some items (linear).
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/11/2022
Excellent service.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/11/2022
Speed of service . Simplicity of access and good catalog
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/11/2022
Good service, all was fine
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/10/2022
Thanks for the items. Son very happy with the decals. Would buy again from 1001 Hobbies.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/09/2022
Happy with all aspects of site and delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/10/2022
Very long shipping times
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2022
Hello, the navigation on the site is good and easy to use, for the delivery a little can long almost four weeks but I had received a message that the order had delay in its preparation.
The delivery went well and the coli is in perfect condition. Sincerely Pascal.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2022
I am very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
tres bien HERVE
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 18/10/2022
The navigation of the site of presents very simple and intuitive and comprehensive, very fast shipping of orders and excellent assistance.
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