Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 5 stars

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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2022
Satisfied with 1001 hobbies I received the wrong reference (supplier error) but the site was reactive. They sent me a return form to return the package to them. Then they sent me back the right reference. You can never be sure of a mistake, 1001 hobbies is a trustworthy site because they took care of the replacement of my order quickly.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/08/2022
Very good, great service. I would recommend.
A
Acquirente Verificato
Rating: 1 out of 5
following a purchase from 31/08/2022
Unfortunately, my review can only be negative. I ordered a toy for my 5 year old grandson who wanted it for his birthday which we celebrated the year September WITHOUT THAT GIFT!!! Order placed on August 31 with expected arrival (according to what it says on the website) on September 5 or 6. Then a new delivery date is announced (September 8). Well, today, September 19, I still have not received anything. DON'T TRUST!!!
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 14/09/2022
Perfect
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 01/09/2022
No shipping tracking was provided. It was claimed to be posted by PostNL which has track and trace , totally unsatisfactory
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Response from 1001hobbies
Hello, you placed your order on the 1st of September by choosing an eco delivery without tracking. This type of parcel is not a priority and we note that it can take between 15 and 20 working days to arrive. We thank you for your patience and invite you to contact customer service if you have not received anything by 29 September. Thank you
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2022
Yes, very well. I've already replied. I'm not going to make a diary of it. I repeat super, extra fast delivery and very friendly driver.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2022
Very satisfied, good communication and fast delivery!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 31/08/2022
Great product, great service.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/09/2022
No dramas really quick would use again. Thank you
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 28/08/2022
Great everything!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 13/09/2022
Fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2022
Figurine received quickly and very well protected. Thank you
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2022
Package delivered on time
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 13/09/2022
Just good , on time in and well packed just thickly satisfied , I will definitely order again, highly recommended!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2022
For once, articles at decent prices. So, very good, continue!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2022
Always satisfied with the service. Large selection of products, fast shipping. I recommend this company!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 12/09/2022
Fast and well packaged :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2022
Correct price, fast shipping and very well packaged. Very satisfied.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2022
My parcel took a long time to arrive but I don't regret it because what I wanted was from your supplier, well stocked, thank you.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2022
Clean order...well packaged...nothing to say site is.... see you soon!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 10/08/2022
Quality products and safe good delivery. Nicely rated store.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2022
VERY SATISFACTORY AND FAST DELIVERY.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 23/08/2022
I bought the item as a present
It came looking like a dog had savaged it
I PAID FOR THE PACKGI G .... DISGUSTING
Response from 1001hobbies
Hello, Thank you for your comment. Your opinion is very important to us. Thank you for taking this time. We regret this opinion. Since the problem seems to be defective, we will reship the order. We have chosen another carrier, upon receipt, we invite you to change your comment. Customer service https://www.1001hobbies.co.uk/
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Verified Buyer
Rating: 3 out of 5
following a purchase from 18/08/2022
Item was good but (I now realise) expensive and dispatch time (2+ weeks) was disappointing.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2022
1st purchase on 1001hobbies and very happy: perfect order, good follow-up and fast delivery! Thank you, and I won't hesitate to use the site again.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 17/08/2022
After placing an order and immediately requesting that they include an item I had forgotten, they asked me for my bank information to process the additional item and include it in my order... surprise? they didn't include it. In addition, they sent me another order by mistake. After complaining on the phone I was told that my order (the good one) was also on its way two weeks before it was actually on its way. My order was shipped last Thursday 8th and I had been waiting since mid-August ... horrible, really horrible if you have an urgency as it was the case to make a delivery of a customer order and you depend on them ... they have made me lose money with their lousy management and attention.
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Response from 1001hobbies
Dear customer Thank you for your comments. We are very sorry for your unsatisfactory experience and would like to emphasize that customer satisfaction is our priority. Therefore, your feedback is very important to us and we take it very seriously, and the people involved have been well informed of your situation. Thank you for your trust in 1001Hobbies.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/09/2022
Everything is perfect. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2022
Very good team and very serious as soon as I can I speak about you friendship to you all
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 29/08/2022
Fast delivery. And accuracy with what they offer, plus good quality/price ratio.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2022
Ordering was easy, storage info was correct, delivery was on time and very well packaged. I recommend this seller
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 27/08/2022
Everything was ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2022
Very good site - Numerous models - Fast, secure shipping - Overall competitive prices
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 29/08/2022
all okay
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 09/08/2022
To date after 6 weeks still have not received my order. Then I am told you have chosen non tracking shipping. Yes what does that say then! That the delivery will take months! I think it is a bad thing, also I was totally unaware that it was a non tracking shipment I just ordered the normal way.
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Response from 1001hobbies
Hello, thank you for your message. Your feedback is valuable to help us improve the customer experience. We have passed on the information and will work on communicating the lack of follow-up and long delays. If you have not heard from your package in the meantime, please contact customer service [email protected].
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 29/08/2022
Met expectations
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 28/08/2022
Neat and fast delivery
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 15/08/2022
Very satisfied
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/07/2022
Very good, I have ordered a few times from 1001 Hobbies and I’ve not had any problems with either service or delivery. I would recommend
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2022
thanks super!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2022
Very good, impeccable service, careful and attentive. I recommend it!
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