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A
Rating: 5 out of 5
We loved our model! The explanations we got from the QR codes were simple and complete, and we had a lot of fun making the model. Thank you so much!
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 3 out of 5
Badly calmed brush loses its bristles to paint
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V
Rating: 5 out of 5
Lots of choice of things that are hard to buy, fast delivery and top quality
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G
Rating: 5 out of 5
Too bad never got trac and trase of shipping . Otherwise well packed and arrived well.
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A
Rating: 5 out of 5
Great products, original and different. My daughter aforee
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A
Rating: 5 out of 5
Good site, I recommend it as usual
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A
Rating: 5 out of 5
very satisfied,.by colissimo no problem with crushed or torn cardboard resulting in a model without breakage and the order complete. bravo for revell, a top model: the parts are micron, the engraving is equivalent to tamiya. when your customer service hat!
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A
Rating: 5 out of 5
The team didn't have one of the requested products in stock, so they informed me several times of the retrad. Otherwise good service as usual.
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A
Rating: 5 out of 5
THANK YOU
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A
Rating: 5 out of 5
Very good follow-up on my order. It was perfect!
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C
Rating: 5 out of 5
Very professional shipping system by Correos, with very complete information of the steps in the delivery of the order.
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A
Rating: 5 out of 5
Simply excellent.
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A
Rating: 5 out of 5
The packaging is nice and pretty. The QR code is very practical. The wooden inserts with the parts are well made, and the elements are easy to detach. The model is attractive. A pleasure to build.
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A
Rating: 5 out of 5
Good products, not disappointed. However, the instructions on the COBI assembly plans are not always very clear, and yet I'm used to this kind of product, similar to Lego... But all in all, I'm satisfied with my purchases.
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A
Rating: 5 out of 5
Compliant product in perfect condition
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V
Rating: 5 out of 5
Excellent all around. Staff quick to respond to queries. Prompt shipping. Competitive pricing on products and shipping.
A
Rating: 5 out of 5
Fast, well-packaged service.
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V
Rating: 3 out of 5
I actually like the company however, the last package was sent in bubble wrap only and was damaged. As it is a military model I will work with it but this is the second time I have had transport damage. If it continues I will probably stop shopping here.
A
Rating: 5 out of 5
Good reception. This model completes a model of Uboot Atlantique.
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V
Rating: 5 out of 5
Everything went perfectly.
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A
Rating: 5 out of 5
impeccable
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C
Rating: 3 out of 5
Shipping slower than expected. Products more expensive than other web suppliers. The best thing is the variety of the offer.
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A
Rating: 5 out of 5
Perfect, well packaged, fair price and very good communication. I recommend 1001 hobbies!
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C
Rating: 1 out of 5
out-of-stock items block the entire process, so if you are impatient, please be on your way.
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V
Rating: 5 out of 5
Very fast delivery, everything perfect. Gladly again
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A
Rating: 3 out of 5
too long
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C
Rating: 5 out of 5
Home in 2 days
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A
Rating: 5 out of 5
I have received my order and would like to thank you with kind regards.
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V
Rating: 1 out of 5
The worst shipping and delivery time. Over 3 weeks to deliver what they say they have in stock. Would never buy from them again!
Response from 1001hobbies
Dear customers, We thank you for your comment. We have 148,000 references on the site, and you will understand that we cannot stock 148,000 references in our warehouse. We would also like to inform you that there are 3 notions to take into account on our site: In stock: dispatch within 48 working hours. These are physically stored in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in the company's stock in Saint-Quentin-Fallavier and are generally dispatched within X to X days following the user's order, depending on the lead times of the various suppliers. Not available: these products are currently out of stock and cannot be ordered at the moment. Thank you for your understanding 1001hobbies
V
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Great delivery. Delivered in perfect condition!
A
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Great product and excellent customer service communication:)
V
Rating: 5 out of 5
I am very pleased with the service, delivery etc.
V
Rating: 5 out of 5
No Problems
G
Rating: 5 out of 5
Great material and service
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G
Rating: 5 out of 5
The best there is.
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V
Rating: 5 out of 5
Fast shipping, good protection of the products,
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C
Rating: 5 out of 5
Very professional, very good customer service
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A
Rating: 5 out of 5
Choice, beautiful layouts, meticulous shipping and tracking...
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