Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 318 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
Ras, good service, fast, very large selection of models
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/03/2022
Fast service and easy to deal with. I received the product I wanted within the timescale promised.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 16/03/2022
The site offers a really large and complete catalog, with items difficult to find elsewhere, thus offering the possibility to buy them with prices still very good. The only flaw is the threshold to reach the free shipping a bit high, that is 69 Euro. Absolutely recommended!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2022
all ok thanks
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2022
Clear, easy-to-use website. Fast delivery and very efficient real-time tracking. Many thanks!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2022
Get there quickly and without damage.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/03/2022
Quickly delivered to the uk less then a week, good quality and decently priced
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 15/03/2022
Nice clear hobby store, with a good amount of items for each hobby, so something for everyone. Products carefully packed and neatly delivered.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/03/2022
Brilliant prices prompt delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/02/2022
Order placed, OK more than a month later no news of the bag ordered kaoprends that the deadlines are hyper long etc it was not expected I was told to wait I ask for a refund never arrived I received the bag 4 days after foutage of geulle welcome
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 05/03/2022
Just find the prices on the high side.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/03/2022
Very disappointed with this site, I strongly advise against it.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/03/2022
Fast service and quality products
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 23/01/2022
my shipment arrived with damaged packaging and broken contents to my complaint, I got so far no answer very bad service here I never buy again
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us. Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 14/02/2022
For the items of my interest there is a large assortment but several are sold out and there is no telling when they will arrive. Many there is no photo . Some difficulty in some items to understand the scale.Answers to questions not fast.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 08/03/2022
Excellent service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/03/2022
Great service on hard to find hobby products.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 04/02/2022
No refund, its been 2 months, not a UK company despite its deception
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/03/2022
Delivery was great and excellent products. Very happy with purchase and quality of items. Will be back
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/02/2022
easy purchase, delivery took a few days but product came from Europe. very satisfied with 1001 Hobbies and the paints.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/02/2022
Well informed with updates. Arrived on time, no complaints at all. Great service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2022
Perfect and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2022
Fast
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/03/2022
Good quality and good delivery
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 19/01/2022
Order did not arrive for far too long.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 08/03/2022
The search function is limited, difficult to find WW1 aircraft, for example.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/02/2022
Model sent in a simple postal envelope. On receipt, half the envelope was crushed, unusable model.... No further comments
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/03/2022
Part of my order was missing.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 08/03/2022
good service, great selection
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
Perfect
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/03/2022
Professional website, very good processing, good packaging. Only the delivery driver UPS is a "pain in the neck" ... But 1001hobbies can't help that.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2022
Très très bien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2022
fast, complete shipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2022
received on time ras
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2022
Deadline met
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/03/2022
They delivered what I was looking for, fast and above all I could not find it easily anywhere else. It is a good thing that there are stores like this one.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 21/03/2022
Very simple to visit the site. Very easy to order . Very good tracking of ordered packages . Fast delivery of the same .
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2022
efficient fast
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/03/2022
Congratulations!!! You are 5 days ahead of schedule.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 17/03/2022
Wrong product received. Came in the box as advertised but the product inside wasn’t correct
Response from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/
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