Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 321 published reviews
5 25,4k 63% 4 6 445 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 5 stars

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Verified Buyer
Rating: 1 out of 5
following a purchase from 18/01/2022
Totally useless company, dont dispatch order when they state. Rude customer services when asked for help. Would never order from them again.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 09/02/2022
I did not receive the item--how could I express myself with a 5-star opinion?
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/02/2022
I was very satisfied with your inventory and speed that you processed my order. Keep it up.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2022
Completely satisfied with the site and delivery. And especially the kit!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/01/2022
Good product and good deal. The shipment took longer than expected, but not because of 1001hobbies, there are many delays from suppliers and worldwide shipping. Once the stock out was fixed, shipping was immediate and very professional. Good shopping experience
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 01/02/2022
In order SACCNS571, among other things that arrived safely, I ordered a fiberglass pencil but they sent me something else. I sent a complaint e-mail yesterday, February 21st, attaching pictures.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Compliant in every respect! Very good.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 29/01/2022
The range always includes items that are long out of stock and can only be ordered here. Delivery is also always very fast. That's why I'm very satisfied.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/02/2022
Once again I ordered a model kit from company and it took five days from France to the USA this is outstanding customer service!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 15/01/2022
excellent product
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/02/2022
Everything perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2022
Super fast Sincerely Jérôme
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
Great products and fast delivery. Thanks a lot!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 12/01/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2022
super fast shipping and well packaged, I recommend their reliability;
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 07/02/2022
cons: Store with poorly organized categories, plus it is difficult to find what you are looking for, for dessert, the web search engine is poor Pros: Wide variety of products and low prices for shipments
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2022
Always very serious and competent!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/01/2022
I placed an order on January 26th and it still hasn't been delivered: as this store doesn't have any stock, I have to wait for the goodwill of the suppliers. If I had known that my items weren't in stock, I would never have placed an order. Be nice, next time, specify it on your site. I won't give you too much positive publicity on it.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 05/02/2022
Everything was perfect.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 20/01/2022
I tried to buy 40 meters of oracal. I have not been offered a solution, only automatic emails. In the end I had to buy 3x10 meters with 3 different prices in three different shipments and spread over a month. The rest I have chosen to buy it in another store.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2022
Serious company, large selection of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2022
The site is pleasant. I was also able to place an order without any problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
Very good. Complete order received very quickly. Well done.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2022
if the start-up was a little slow afterwards, nothing to say
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/02/2022
Extremely complicated communication Very clumsy and poorly organized salesperson.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/02/2022
Site that doesn't have the products advertised, resulting in never-ending restocking, middle-age delivery times. To be avoided, refuses to refund even though the order has been cancelled.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2022
Excellent service, fast, good product. The only drawback is that the official paint references should be used to make it easier to search the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2022
Choice, quality and on-time delivery Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Perfect, you're among the best
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/02/2022
An item was missing from the parcel.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 14/12/2021
AS OF TODAY I AM STILL WAITING FOR REFUND OF AN ORDER(items missing from stock) FROM 12/14/21.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2022
Fast, clear ordering. 3 days from order to delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/02/2022
Brilliant!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2022
Perfect thanks
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2022
Fast delivery :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2022
Easy search Fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/11/2021
Some results are good...!! But, I'm still waiting for the remainder: BDFX90FBX from November 2001, concerning mostly paints.... YES!!! let's talk about Humbrol acrylic paints !!!! They must have been in stock for several years because they are unusable because dried out, even with lots and lots of thinner it's impossible to get a correct texture!!! I'd like to know if the remainder (Ref.: AMMO-0220, zinc chromate green, HGW548010, decal Albatros D.III and AD6001 Gris primaire n°1) will ever reach me... If not I'd like a credit note or a refund for the amount of the missing items. I hope to have a reply soon, Best regards ATOUZET
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2022
I found what I wanted and received it quickly.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/02/2022
Great speedy service
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 02/02/2022
Good model, fast shipping, great service. Satisfied!
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