Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 321 published reviews
5 25,4k 63% 4 6 445 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 5 stars

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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 19/01/2022
almost a month to get the goods, unacceptable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2022
perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/02/2022
Long delivery times
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 19/01/2022
The products purchased are great, but I had to wait 18 days for my order to be shipped, plus then the actual delivery time. But these things can happen, the only downside was that for 12 days I received no news or update regarding the delay and had to send a reminder email myself to get updates. I still think it was just an isolated incident, but I think reviews should still be honest.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/02/2022
Delivered the kit I couldn't find elsewhere
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
Very good site fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2022
I'm happy with 1001 hobbies, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2022
No problems from order to delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2022
The items were as described!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/01/2022
Perfecto
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Verified Buyer
Rating: 1 out of 5
following a purchase from 23/01/2022
The product i bought was broken. They will only refund shipping and won’t replace the item so i am stuck with it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2022
Nothing to say very good
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/02/2022
Read some negative reviews but honestly my purchase was hassle free and was impressed with the customer service. They kept me updated from order receipt to delivery. Goods arrived on time and well protected. Would use again.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/02/2022
delivery within 48 hours !!!! ??? Delivered 13 days after ordering! This gave me time to compare prices on this order €25 difference without going through Ebay or Amazon!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2022
Fast and accurate delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/02/2022
The delivery did not correspond to the order, 2 more times, after 1 first complaint...a priori it would be the supplier's fault...but obviously there is no CTRL of quality before delivery in this commercial company...a shame!!!!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/01/2022
I was happy with the order and the speed of how it arrived. And the order was better than I had expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2022
super service, well packed, fast delivery, thanks to you. Vincent L
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
RAS quick turnaround
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/02/2022
Very good service. What I ordered was what was delivered
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/02/2022
I have purchased from 1001 hobbies previously and have found them to be excellent from start to finish. Well priced products, easy to navigate website and you kept informed with regards to how your purchase is progressing from payment right up until it arrives at your front door. The products are always well protected and arrive in great condition. I can't recommend 1001 highly enough.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2022
Fine, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
Neatly packaged, delivered on time Compliant products
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 21/01/2022
Good experience although the shipping was very slow and the packaging unsuitable. The box (too large for the contents) arrived completely open, stuffed into a bag by the shipper. Fortunately, the contents were not damaged or lost. A regular padded envelope would have been a better packing system.
Other than this inconvenience, nothing to complain about.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/02/2022
Perfect and diligent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2022
Good site order sent quickly
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/02/2022
Great service, lots of interesting items at reasonable prices.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 16/01/2022
Bad. Products never arrived. They ship from France with untracked shipping. After a one month wait, with excuses that are neither in heaven nor on earth from customer care, I had to ask for a refund through PayPal. I will never buy anything from them again! They do not deserve even one star.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/02/2022
Very happy with the products and delivery.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 02/02/2022
My order has not been completed yet, I am missing one item.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
Quick pick-up and delivery - keep up the good work!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Excellent service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2022
Well-received model. One of the new French models. I hope to have fun building it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2022
Always satisfied. Very serious site. Large selection and fast delivery times. I recommend 1001 hobbies to model enthusiasts.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 04/02/2022
Super
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 09/02/2022
Incorrect offers appear, which are either not available or are delivered incorrectly (instead of a 1/48 airplane model, a rubber seal for an RC car...). You don't get your money back...only vouchers. Very dubious. Happened twice already...certainly not a third time!
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us. Thank you for taking the time to @ soon https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
Order handled and received well. Nevertheless, it would be good if the items were better referenced, especially for the models where the number of parts is missing.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2022
everything is perfect
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 07/02/2022
My opinion is totally positive. Efficiency, extensive offer
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