English 
A
Rating: 1 out of 5
Item unavailable after 2 months and future availability unknown. As a result, I was offered a voucher and not a refund. Totally unacceptable.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 321 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3 and 5 stars
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Rating: 5 out of 5
A little long but very good product
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A
Rating: 5 out of 5
FAST AND SERIOUS RAS
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A
Rating: 5 out of 5
Punctual and accurate
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A
Rating: 1 out of 5
Order placed on 5/01/2022, still not shipped even though all products were available in stock with immediate shipment.
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
A
Rating: 5 out of 5
Fast delivery, compliant products, impeccable
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A
Rating: 5 out of 5
Satisfactory, very responsive customer service
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V
Rating: 5 out of 5
1001 hobbies , were very efficient and quick with both their confirmation e-mail and delivery and not to mention keeping me updated and what’s most impressive is the distance involved ! my parcel came from our Neihbour ‘ France ‘ well done 1001 hobbies
A
Rating: 5 out of 5
Very good product corresponding to my expectations
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V
Rating: 5 out of 5
it took me a long time to friden
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A
Rating: 5 out of 5
Very good
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A
Rating: 3 out of 5
Too long to ship.
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A
Rating: 5 out of 5
++++++
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A
Rating: 5 out of 5
everything's ok
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A
Rating: 5 out of 5
no problem
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A
Rating: 3 out of 5
It's a pity that when I placed my order, no message appeared to inform me that the requested quantity was not available. The result was 4 days lost to finalize my order, a new payment, reimbursement of the first order and a problem collecting the parcel... This does not call into question the quality of 1001 hobbies' service in general, which is very satisfactory.
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V
Rating: 5 out of 5
Please update your product description with actual measurements. I kinda thought it'd be a miniature and was positively surprised when it arrived and turned out to be a big doll
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A
Rating: 5 out of 5
Highly qualified and professional online store good service and the products are quality. Recommended for online shopping my grade for the order I received is A+++
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A
Rating: 5 out of 5
Fast, careful delivery and many references in 1/72, I highly recommend it.
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A
Rating: 5 out of 5
no problem
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A
Rating: 3 out of 5
I regret that products said to be in stock at the time of my order are in fact out of stock, which has compromised my order which took far too long to reach me.
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A
Rating: 1 out of 5
Order not received in full, still waiting for balance to be paid
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A
Rating: 5 out of 5
great
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V
Rating: 1 out of 5
I ordered on 3.9 and nothing has arrived so far and my email has not been answered for 1 month 1001hobbies has cheated me of 65 euros 1001hobbies is a French site and not a German one I can no longer get my money because I have transferred it I have been very stupid, you are just not and definitely do not order anything here
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A
Rating: 5 out of 5
fast and reliable
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C
Rating: 5 out of 5
New website, much more complete and efficient. Very complete catalog of model airplanes and ships. Very professional and transparent order management. Very diligent and fast delivery of orders through Correos.
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A
Rating: 5 out of 5
serious site impeccable service i recommend
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A
Rating: 3 out of 5
Parcel arrived but with a very/too long delay and unfortunately incomplete...I was however reimbursed for the missing product, fortunately I had made a PayPal payment as it was impossible for me to simply contact them. A very mixed experience for me.
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A
Rating: 5 out of 5
Very well done site All perfect Recommended!
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A
Rating: 5 out of 5
order corresponds to my expectations
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C
Rating: 5 out of 5
Very well packaged and arrived on time, thank you very much.
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G
Rating: 5 out of 5
Well packaged and delivered quickly as stated on the site.
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A
Rating: 5 out of 5
Super follow-up
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A
Rating: 5 out of 5
ALWAYS SATISFIED
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A
Rating: 5 out of 5
As usual, fast and efficient service. No complaints. Perfect.
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A
Rating: 5 out of 5
A few problems with delivery and the resulting delay, but the site is responsive and provides perfect customer care. Sales gesture made and respect for the customer, I completely recommend! Logistical problems can happen!
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C
Rating: 5 out of 5
very fast delivery
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A
Rating: 5 out of 5
Parfait ,site sérieux RAS
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V
Rating: 1 out of 5
I did not get my order nor did I get a refund
A
Rating: 3 out of 5
anti-tank gun model, poor quality and not what I thought, as well as infantry soldiers
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