Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 321 published reviews
5 25,4k 63% 4 6 445 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 5 stars

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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 17/01/2022
Fast delivery, good track data
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 27/10/2021
As I never received the order and they couldn't give me any tracking information, I'm stuck with the loss because I can't make an inquiry without this information. Very poor service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2022
Excellent service products and delivery everything ok
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/12/2021
All good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2021
Product shipped on time, suitable packaging.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 22/12/2021
I still haven't received my order.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/12/2021
I had tried to get this product for over a year from the usual sources and none of them could supply it. I found 1001hobbies on the internet and they showed stock availability so I placed an order. Imagine my surprise when it arrived from Paris! It took awhile to ship by I had already waited a year on backorder with a domestic supplier, so it was like a rush order to me!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 13/12/2021
Say items in stock but aren't. No reply that it's out of stock after waiting a month. Canceled my order and there saying 14 days for refund. Would not recommend
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 13/12/2021
I placed an order in November for Christmas and I am still waiting for January 25, 2022.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 15/12/2021
now 4 weeks still ger. Order because 1 of the items was not available and probably never again they are waiting until next year or so after several times expressed via email that I want to cancel the order no response really a shitty company
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Verified Buyer
Rating: 1 out of 5
following a purchase from 03/12/2021
They let me order a product that was out of stock then only offered store credit. Had to demand a refund.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2021
1 month to receive my order
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 29/12/2021
Still nothing received and did pay..... Looks a bit like fraud.....
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 04/01/2022
It took an awful long time to arrive, your carrier or the agreement you have with them seems bad to me, I bought another product through ALIEXPRESS and it arrived from France in three days.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/01/2022
Delivery a little long due to product not being available...prices of rc items a little expensive
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/12/2021
Very good site easy to use, good fast delivery, good all round service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/01/2022
The first two deliveries were perfect. For the 3rd, I've been waiting for 13 days (order placed on 11/01) and only received information on 21/01.... One item was advertised for immediate delivery but ended up being out of stock.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/12/2021
My opinion in two points: 1 the scale model. Nothing to complain about, it's exactly what I ordered. 2 the delivery time. A long, long time... I ordered it... last year!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/12/2021
Had what I needed when no else did.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 05/01/2022
Ordered 5-1 and delivered 18-1
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/12/2021
All correct
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/12/2021
Items advertised as available at time of order and then out of stock. Do not keep informed. Not very responsive to emails. When the order finally arrived, one item was missing. I had to file a claim to get a reply telling me I would be reimbursed because the item was unavailable. If I hadn't complained, I wonder if I would have had a refund, which to this day hasn't happened! They were gifts for Christmas... I will never order from this site again.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 17/12/2021
I have NOT received my order yet and it has been a month since it was shipped, when will it arrive? I have sent emails asking for an explanation, replied despite this survey and no one has contacted me Can you give me an explanation Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2021
Very good contact, fast delivery...perfect
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 03/10/2021
Order never received
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2022
Good evening, I have received the order I placed on your site and the delivery man delivered to the address I gave when I placed the order. What's more, I know that the models I received were good and the boxes were well packed.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 06/01/2022
The website itself is not bad, but the commission could be better, I did not get a response when I asked where my order stayed, eventually I did receive my order after 3 weeks. It looks like it is a site from the netherlands but turns out to be from france.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 24/12/2021
Not a very serious company.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/12/2021
Very fast shipping, everything perfect, very happy with the purchase.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/01/2022
Excellent value and speedy delivery.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 30/12/2021
No communication during order process, nobody returning emails whilst trying to contact customer services. Be careful of measurements for things on the site aswel as I bought the wife a purse after reading the measurements and it ended up been a good 3cm bigger than stated.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 27/11/2021
My set never arrived, I am now really disappointed in this store
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/01/2022
Order made on 5/01 and still not received. The site does not respond to email or phone. This is my first order and certainly my last.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/01/2022
Order in perfect condition and the content as expected.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/12/2021
Very fast shipping, no problems at all
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/01/2022
I ordered 11 jars of model paint, paid and received only 2 jars!!!
After trying to get in touch on the phone with the lines still busy, I sent an e-mail to which I hope to get an answer...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Impeccable service, fast delivery, total satisfaction. Bonne continuation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
.thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2021
It's getting really time-consuming, all these evaluation requests!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 17/01/2022
A beautiful and detailed model. The delivery corresponded to the indicated time.
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