Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 322 published reviews
5 25,4k 63% 4 6 445 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
Good responsiveness from customer service when I changed my order by phone and I received my parcel on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2021
Order processed 3 or 4 days late: I was informed and the parcel arrived as per the info and as ordered. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2021
Not enough hindsight to tomorrow an honest review apparently doesn't look too bad
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2021
Very good.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/01/2022
I did not receive my order in full on January 10, 2022. On January 14, 2022, I made a sworn statement that I had not received my order in full. I also enclosed a copy of my order, specifying the missing products. To date, Friday 21 January 2022, I have still not received all my products. As a 1001 HOBBIES customer, this is the first time this has happened. I hope to receive the remainder of my order very soon.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 29/12/2021
Never again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2021
Good service a lot of choice follow-up excellent package bought several model realization very good everything I expected to renew it should not hesitate to buy. r g
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 26/12/2021
Very easy to order and vast selection for those who, like me, prefer to change and have new experiences in modeling.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 19/11/2021
Two things pre-ordered. One for the beginning of December, the other for August this year. When the first item was marked as available in the store and nothing happened, I sent a support request asking if the goods would only be delivered when the second item was also available. I got the answer that they were sorry, the first item was no longer available. Six weeks later, it is still in the store as immediately available. At least the cancellation of the order went smoothly, even if it took a long time.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/01/2022
Fast delivery in 48H, it's been more than 10 days since I ordered for the first time from them and unfortunately nothing received, the payment was debited in 48H however, big disappointment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2022
Beautiful miniature at a fair price.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/01/2022
I understood that you had a problem, so we'll see about the next order for a real and, I hope, more than positive opinion.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2022
accurate order and fast delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/11/2021
Order dated November 21 still undelivered and no response to my requests.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 24/12/2021
I placed an order in December, which said that it would be at home in 6-7 days and after spending those days waiting for a month, in the end I gave up waiting because they do not even know when it will arrive. I am waiting for a refund
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/01/2022
Good service, fast shipping and well packaged product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2022
Delivery on time, with reminder emails to warn and reassure the customer. All the best.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2021
Easy website! Attractive prices! Neat packaging! Speed of delivery! No complaints!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/12/2021
I'm 1 bit disappointed with the delivery time. I placed my order before January 1, 2022, and the package arrived on January 20.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 28/12/2021
Simply super
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/01/2022
Thank you for fast service you have earned a new customer
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 19/12/2021
Fast and accurate
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 29/12/2021
All perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2022
Superb Notre Dame model, I love building it, very precise assembly instructions, nice product, very good finish.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2022
No problem for the second order which gives me a very good opinion on the seriousness of your site So see you soon....
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 10/11/2021
Just right
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 24/12/2021
Very interesting website and affordable prices.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 07/12/2021
Very bad shipping time
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 04/01/2022
Long waiting time for ordered items 3 months. Problem solving okay.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
After visiting a store in Paris, I benefited from the expert advice of the owner, who spent a lot of time explaining the different possibilities and levels of difficulty of the models. The purchase was for my 8-year-old child. He was delighted with his Christmas present! I sincerely recommend it!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/12/2021
As efficient as ever... thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2022
Nothing to complain about, satisfied
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/01/2022
Good communication after purchase delivery etc and not a ridiculous delivery charge as I live in the highlands will be purchasing again soon
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2021
Very well done...I'll definitely use it again!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2021
Top processing and delivery times!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/01/2022
Nice site but delivery time a bit long. Product conforms.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2022
No problem
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/01/2022
Order still not received!!! No explanation and no idea when I might finally receive my items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2022
meets my expectations
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