English 
T
Rating: 5 out of 5
Serious site, fast delivery.
Translated reviews
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 3 and 5 stars
Reset filtersK
Rating: 5 out of 5
Well packaged. I’m happy with everything.
S
Rating: 5 out of 5
The delivery went well, the package was in very good condition. I am satisfied.
Translated reviews
P
Rating: 1 out of 5
Hello, I ordered a 205 but I was not delivered the correct model. I sent 2 emails and still no response. I am not satisfied, the phone never answers. Regards, Philippe
Translated reviews
Response from 1001hobbies
Hello Philippe,
Thank you for taking the time to share your experience. We are sorry to hear that your order did not meet your expectations and that you did not receive a prompt response to your messages. Your satisfaction is important to us and we invite you to contact us directly at [email protected] so we can resolve this issue as soon as possible.
Best regards,
The 1001hobbies team
Thank you for taking the time to share your experience. We are sorry to hear that your order did not meet your expectations and that you did not receive a prompt response to your messages. Your satisfaction is important to us and we invite you to contact us directly at [email protected] so we can resolve this issue as soon as possible.
Best regards,
The 1001hobbies team
E
Rating: 5 out of 5
Products received without issues. I was well informed about the deadline and delivery
Translated reviews
J
Rating: 5 out of 5
Fast shipping
Translated reviews
J
Rating: 5 out of 5
Simplicity and speed of service.
Translated reviews
N
Rating: 5 out of 5
impeccable, shaved
Translated reviews
N
Rating: 5 out of 5
Perfect
Translated reviews
W
Rating: 5 out of 5
Thank you.
Translated reviews
D
Rating: 5 out of 5
The model "Nausicaa and her glider" Bandai arrived quickly and in good condition. It looks to be of good quality.
Translated reviews
P
Rating: 5 out of 5
Products that meet my expectations, I will continue my orders on this site
Translated reviews
V
Rating: 5 out of 5
Very good
Translated reviews
F
Rating: 5 out of 5
I hadn't realized that the product was missing and it was a pleasant surprise to receive it
Translated reviews
T
Rating: 5 out of 5
Perfect, very good, fast shipping, the model is superb, great site. I recommend.
Translated reviews
W
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
Very good I recommend you
Translated reviews
M
Rating: 5 out of 5
After an issue with the delivery, the responsiveness was excellent. Thank you.
Translated reviews
M
Rating: 5 out of 5
Great seller, precise packaging, fast shipping
Translated reviews
L
Rating: 1 out of 5
I returned my item and they did not want to refund me, their choice was either an exchange or a store credit valid on their site.
Translated reviews
Response from 1001hobbies
Hello Leane,
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. Our policy aims to offer alternatives to satisfy our customers. We would like to better understand your situation and find a solution that would work for you. Please feel free to contact us directly.
Best regards,
The 1001hobbies team
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. Our policy aims to offer alternatives to satisfy our customers. We would like to better understand your situation and find a solution that would work for you. Please feel free to contact us directly.
Best regards,
The 1001hobbies team
S
Rating: 5 out of 5
I searched for months trying to find the paint here in the US, but once I seen 1001 hobby's had the item in stock they got it to me in about a week with international shipping. Alot faster than some of the local hobby stores here in the US
P
Rating: 5 out of 5
Very good, fast and careful delivery.
Translated reviews
V
Rating: 1 out of 5
Order never arrived
Translated reviews
Response from 1001hobbies
Hello Verlaek,
Thank you for your feedback. We are sorry to hear that your order did not arrive. We would like to resolve this for you. Please contact our customer service so we can assist you further.
Best regards,
The 1001hobbies team
Thank you for your feedback. We are sorry to hear that your order did not arrive. We would like to resolve this for you. Please contact our customer service so we can assist you further.
Best regards,
The 1001hobbies team
D
Rating: 3 out of 5
Pre-ordered goods were repeatedly postponed. Arrived 2 months later than originally announced.
Translated reviews
C
Rating: 3 out of 5
Satisfied with the product, but the pre-order date postponed by a month without warning was not great
Translated reviews
O
Rating: 5 out of 5
well packaged, and everything very well.
Translated reviews
A
Rating: 1 out of 5
Leaked
Translated reviews
Response from 1001hobbies
Hello Arnaud,
Thank you for taking the time to share your opinion. We are sincerely sorry to hear that your experience with our site did not meet your expectations. Your satisfaction is our priority, and we are committed to improving our services. Please feel free to contact us directly so we can resolve this issue together.
Best regards,
The 1001hobbies team
Thank you for taking the time to share your opinion. We are sincerely sorry to hear that your experience with our site did not meet your expectations. Your satisfaction is our priority, and we are committed to improving our services. Please feel free to contact us directly so we can resolve this issue together.
Best regards,
The 1001hobbies team
T
Rating: 1 out of 5
I didnt get my order
Response from 1001hobbies
Hello Tomislav,
Thank you for your feedback. We are truly sorry to hear that you did not receive your order. Please reach out to our customer service team so we can assist you promptly and resolve this issue. Your satisfaction is important to us.
Best regards,
The 1001hobbies Team
Thank you for your feedback. We are truly sorry to hear that you did not receive your order. Please reach out to our customer service team so we can assist you promptly and resolve this issue. Your satisfaction is important to us.
Best regards,
The 1001hobbies Team
M
Rating: 5 out of 5
convenient the delivery place
Translated reviews
M
Rating: 5 out of 5
great
Translated reviews
R
Rating: 5 out of 5
Very fast overseas shipping!!
G
Rating: 1 out of 5
Order delivered two months late. Nonexistent customer service.
Translated reviews
Response from 1001hobbies
Hello Guillaume,
Thank you for sharing your experience. We are sincerely sorry for the delay encountered and for the inconvenience caused. We are doing our best to improve our customer service and process orders in a timely manner. Please do not hesitate to contact us directly, we would be happy to assist you.
Best regards,
The 1001hobbies team.
Thank you for sharing your experience. We are sincerely sorry for the delay encountered and for the inconvenience caused. We are doing our best to improve our customer service and process orders in a timely manner. Please do not hesitate to contact us directly, we would be happy to assist you.
Best regards,
The 1001hobbies team.
H
Rating: 5 out of 5
Goods arrived safely. Everything went well.
Translated reviews
E
Rating: 1 out of 5
Open box
Translated reviews
Response from 1001hobbies
Hello Eric,
Thank you for taking the time to share your feedback. We are sorry to hear that you received an open box. This does not meet our quality standards. We would be happy to resolve this issue together. Please do not hesitate to contact us so that we can assist you.
Best regards,
The 1001hobbies team
Thank you for taking the time to share your feedback. We are sorry to hear that you received an open box. This does not meet our quality standards. We would be happy to resolve this issue together. Please do not hesitate to contact us so that we can assist you.
Best regards,
The 1001hobbies team
D
Rating: 5 out of 5
Everything perfect
Translated reviews
J
Rating: 5 out of 5
Perfect
Translated reviews
M
Rating: 5 out of 5
Not the fastest, but it happened! thank you
Translated reviews
G
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 1 out of 5
time to get my order (1 month), poor quality of the packing (7 paint pots without protection against crashing. The same order with another provider came with a solid package protecting the products. poor quality of the updated info about the delayed sending of the command. The very only positive point is Alison from customer service. My conclusion: I've ordered once by 1001 hobbies, never again!!!
Translated reviews
Response from 1001hobbies
Hello Albert,
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to improve the quality of our packaging and communication about orders. We are glad that Alison helped you well. We hope you give us another chance in the future
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to improve the quality of our packaging and communication about orders. We are glad that Alison helped you well. We hope you give us another chance in the future
D
Rating: 5 out of 5
I recommend your site for anything that involves "special" orders, that is to say outside of your stocks or restocks.
Translated reviews