English 
A
Rating: 5 out of 5
Professional and efficient. Fast and careful delivery, perfect service.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 327 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3 and 5 stars
Reset filtersV
Rating: 5 out of 5
Excellent order fulfillment, customer service and selection. This order, like all others was received in perfect condition - with friendly updates during processing - really like buying from 1001 Hobbies.
V
Rating: 5 out of 5
Very good service.
V
Rating: 5 out of 5
The birthday present for my husband was lost at DHL, but the seller managed to get the Yak 52 to me on time at the last minute - thanks for that!
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V
Rating: 5 out of 5
Everything is ok!
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A
Rating: 5 out of 5
Fast delivery; good after-sales service.
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A
Rating: 5 out of 5
Delivery in accordance with my order. Fast delivery.
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A
Rating: 5 out of 5
As usual, serious site, nothing to say.
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A
Rating: 5 out of 5
Very good product , fast delivery
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A
Rating: 1 out of 5
It's a shame that the boxes are missing 13 figurines instead of 15.
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Response from 1001hobbies
Mr Pigeon, Thank you for your email. Our customer service will get back to you as soon as possible. We apologize for this incident and inform you that we will immediately inform our supplier.
Thank you for your patience, 1001hobbies customer service.
Thank you for your patience, 1001hobbies customer service.
A
Rating: 5 out of 5
I am happy with my products that I order in your store thank you
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
Great! Fast, good follow-up No worries
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A
Rating: 5 out of 5
I order by cheque everything is fine
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A
Rating: 5 out of 5
Perfect shipment both in time and condition of the package received.
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A
Rating: 5 out of 5
Easy website and fast delivery Top
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V
Rating: 5 out of 5
The items I ordered, were what I wanted. No problems.
I like them. and will order again.
Bobby
I like them. and will order again.
Bobby
A
Rating: 5 out of 5
Order and delivery on time
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V
Rating: 3 out of 5
Delivery took a lot longer than advertised.
A
Rating: 5 out of 5
received without problem
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A
Rating: 5 out of 5
paint details are missing for all your models nothing else requested well received thank you.
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V
Rating: 5 out of 5
Everything in stock, completely uncomplicated, always kept up to date with the current status. In summary, a super partner when it comes to model making. So just one word: THANK YOU!
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A
Rating: 5 out of 5
Fast
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G
Rating: 5 out of 5
The delivery was fine, on time and carefully packed. Only the last e-mails from you were in French ? I am a Dutch speaking Belgian, for which I apologize.
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A
Rating: 5 out of 5
very satisfied just a problem with a jar whose lid was cracked (certainly at lz wholesaler)
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G
Rating: 3 out of 5
Good product, only shipping costs I find too expensive ( 7 euros is a bit ) sometimes I want to order extra things afterwards, but then the shipping cost is very expensive to order.
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V
Rating: 5 out of 5
Great
C
Rating: 5 out of 5
My experience is very good, your service is impeccable and your website is the best.
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V
Rating: 5 out of 5
Good service, regular updates on the order.
V
Rating: 5 out of 5
No complications and the goods were in perfect condition.
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A
Rating: 5 out of 5
Package delivered on time, order complete
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V
Rating: 5 out of 5
All good
V
Rating: 5 out of 5
Good range of stock - some items unobtainable elsewhere.
Postage costs to UK very fair.
Postage costs to UK very fair.
A
Rating: 5 out of 5
Corresponds to my expectations . beautiful products .
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C
Rating: 5 out of 5
Good order status information
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C
Rating: 5 out of 5
Fast delivery and a great tracking system.
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A
Rating: 5 out of 5
Fast delivery, exact product reference (worth noting, as it was a 30-year-old vintage sticker sheet).
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A
Rating: 5 out of 5
the entire order arrived on time, nothing to complain about, excellent value for money, I recommend it.
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C
Rating: 1 out of 5
They had a stock of three units and I bought them, but after more than a week with the order in preparation I found out that they only had 2 left. Having to be behind people who do not know how to organize their inventory should not be my job. Having to contact me to be told that they have a problem with my order when a simple communication with - We are sorry but we do not have what we have sold you - could be enough. And they have not refunded me for what they have not sent me. Thieves. I will not repeat nor recommend this site.
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Response from 1001hobbies
Mr. Thank you for your comment. We regret this incident and apologize.
We have refunded the amount of the items not received.
We apologize again.
1001hobbies customer service.
We have refunded the amount of the items not received.
We apologize again.
1001hobbies customer service.
C
Rating: 5 out of 5
Everything very easy and the shipping very fast, everything perfect.
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