English 
V
Rating: 5 out of 5
Product was competitively priced, including free delivery. Arrived both very well packaged and promptly.
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 327 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3 and 5 stars
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Rating: 5 out of 5
Everything went well.
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A
Rating: 5 out of 5
nickel!
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V
Rating: 3 out of 5
The package containing the models was delivered to me instead of my brother as I had requested and paid. I will send the package to him United Parcel Service on Saturday when I have time.
C
Rating: 5 out of 5
Fast and efficient delivery time, very good service.
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V
Rating: 5 out of 5
Thankyou for the positive shopping experience. The website was good to navigate through including purchase and delivery options. This was my first purchase post Brexit and despite seeing all sorts of unhappy stories about other experiences I am happy to report this all went very smoothly. The model I ordered was very well packaged and I would certainly recommend the site to others. Bon soir
V
Rating: 5 out of 5
Great quick service and delivery tracking
C
Rating: 5 out of 5
It arrived in good condition, in quality packaging and even ahead of schedule.
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A
Rating: 5 out of 5
Very good
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A
Rating: 1 out of 5
When you send an order abroad, you have to deduct French VAT and other taxes, because I had to pay Swiss VAT and customs taxes, which makes your models much more expensive than buying them locally.
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Response from 1001hobbies
Hello, Thank you for your comment. We regret your dissatisfaction. We are informing our development department today to find out what happened. Sincerely, 1001hobbies customer service.
G
Rating: 5 out of 5
All ok
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V
Rating: 1 out of 5
I ordered an expensive boat model. When it turned up the box was battered and some of the parts were missing. Despite promises from 1001Models to solve the problem I have received nothing. I let them have all the information I could, but despite this and e-mails back and forth for months I have received nothing. The model itself is excellent, but no good unless complete. I will never deal with this company again, their customer services are appalling. I recommend anyone who wants a model buys from a company who actually gives a toss about their customers.
Response from 1001hobbies
Mr Belalmy,
Thank you for your email. We regret this incident and apologise for the delay. Our customer relations department has contacted you. You have indicated that some parts were missing. We are still waiting for the sheet necessary to open your after-sales service with the supplier.
Thank you for your patience,
1001 hobbies customer service.
Thank you for your email. We regret this incident and apologise for the delay. Our customer relations department has contacted you. You have indicated that some parts were missing. We are still waiting for the sheet necessary to open your after-sales service with the supplier.
Thank you for your patience,
1001 hobbies customer service.
A
Rating: 5 out of 5
Products always compliant, delivery as expected, packaging rigorously carried out. RAS
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A
Rating: 5 out of 5
Just what I expected
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A
Rating: 5 out of 5
On-time delivery and puzzles arrived undamaged!
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Order received on time Impeccable
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A
Rating: 5 out of 5
Fast delivery. Very satisfied with this site.
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A
Rating: 5 out of 5
Excellent, with many improvement kits. And lots of references not found on other sites.
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A
Rating: 5 out of 5
Practical, very fast and in perfect condition.
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G
Rating: 5 out of 5
Shipping fine and delivered on time
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C
Rating: 5 out of 5
All good, thank you.
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V
Rating: 5 out of 5
Everything was fine. Good communication. Direct delivery. Gladly again
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V
Rating: 5 out of 5
From placing the order and receipt of goods 4 days total excellent service.
Thank you
Thank you
V
Rating: 5 out of 5
Good information policy on the status of orders, wide range of articles, well-designed website
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A
Rating: 5 out of 5
punctual and courteous
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A
Rating: 5 out of 5
Hello, thank you for the responsiveness of the team 1001 HOBBIES is really professional listening to the customer on all plans do not change anything. Cordially wear you well. THANK YOU
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A
Rating: 3 out of 5
As my order was missing an item, it remained on hold for several days, and I had no information, unlike the spam reminders for new orders.... I had to find the phone number to get any news about the reasons for the delay in my order. Once received, the order itself suited me and was compliant. 15 days delay due to a missing product
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A
Rating: 5 out of 5
very good delivery as ordered, just a problem with the post office.
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V
Rating: 5 out of 5
Shipping was a rough. Box was crushed on all sides. No damage to inside though
V
Rating: 5 out of 5
Does the trick
V
Rating: 5 out of 5
I found the product I wanted at a fair price and shipping was speedy. Knowing where the package was (on its way to me) was comforting. I'm happy.
A
Rating: 5 out of 5
Very good site.
Wide range of models, prices and difficulty levels. Fast delivery. Excellent quality of service.
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Wide range of models, prices and difficulty levels. Fast delivery. Excellent quality of service.
V
Rating: 5 out of 5
excellent service
A
Rating: 3 out of 5
Received my order incomplete. Missing 1 reference. Customer contact made on 11/06 by e-mail. Waiting for a reply from them. But don't worry, they're a very serious company and have never had any problems to date.
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C
Rating: 5 out of 5
Fast, varied in offer and efficient....recommendable as a system for selling models online.
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V
Rating: 5 out of 5
Excellent all round service and good selection of items for the keen hobbyist, highly recommend.
A
Rating: 5 out of 5
All OK
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G
Rating: 5 out of 5
cheap and fast
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A
Rating: 5 out of 5
Order arrived in perfect condition. Efficient order tracking.
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