Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 327 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2021
Order conforms well packaged the site is clear well organized several choices very interesting and less common than on other sites prices are fair , see you next!!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2021
Good reception to my expectations
Translated reviews
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 29/04/2021
Very fast and everything correct 1001% recommendable.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2021
Product meets my expectations and fast delivery
Translated reviews
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 05/05/2021
Great good service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
RAS - perfect, as always.
Translated reviews
G
Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 29/04/2021
Thought I ordered a wooden reel about a meter in diameter.
Apparently I misread the size. Bit of a shame
Translated reviews
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/05/2021
Very useful Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2021
well-designed site good delivery tracking quality product
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2021
Neatly packaged, always a pleasure to buy from.
Translated reviews
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 24/03/2021
Order dated 24/03/2021 received on 29/04/2021-Italian mail is much more efficient, and anyway, having already finished the model, I no longer needed the requested goods
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
Very satisfied with my purchase
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
Easy to find what you want
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
very well
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2021
good, correct, fast. You can order with complete peace of mind
Translated reviews
A
Acquirente Verificato
Rating: 1 out of 5
following a purchase from 05/03/2021
very disappointed because everything I ordered did not arrive despite payment in advance. i will no longer use 1001 hobbies for my purchases
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comment. We are sorry about this comment, for us the package is delivered on 7/05/21. Please contact our customer service at: [email protected] Thank you for your feedback, Sincerely, 1001 hobby customer service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
Fine
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2021
very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2021
very good
Translated reviews
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 26/04/2021
Everything was very clear and well structured.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2021
gift received quickly and correctly
Translated reviews
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/05/2021
My experience with you has been excellent in all aspects, thank you for your efficiency.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/05/2021
Service is good! Shipping can be expensive!
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 04/05/2021
Fast delivery lots of choice
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 25/02/2021
Excellent service, items packaged in good order to protect them in post, recommended company to buy from
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2021
Second order was quick and trouble-free.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/05/2021
Just started using 1001 hobbies all good
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 04/04/2021
The stuff I ordered was ok But the delivery time was slow even allowing for the current problems. I had not realised that it was coming from France.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/02/2021
Very unhappy
Translated reviews
Response from 1001hobbies
Mr Lastella, Thank you for your comment. We regret this and apologize for the incident. We invite you to come back to us and explain what happened!
Sincerely, 1001 hobbies Customer Service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 27/04/2021
Comprehensive and easy to use.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2021
Fast delivery, order conforms, very good follow-up
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/04/2021
Great selection of products on the site and excellent service. I would highly recommend using 1001 hobbies from my first experience purchasing from them.
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 26/04/2021
Very professional, great
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/04/2021
Really easy to follow website, found exactly what I was looking for, paying and shipping was brilliant and super fast too, brilliant prices, will definitely use again, thank you.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 08/03/2021
Still waiting to recieve order
Response from 1001hobbies
Hello,
Thank you for your email. We inform you that the sending of your order is delayed because of the Brexit, indeed, our supplier being in England, the deliveries are really complicated but know that we do everything possible to send your orders as soon as possible.
Thank you for your trust and your understanding,
Best regards
Laure
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 15/04/2021
Ordered a model which was sent back for some reason. I was informed and told it would be on its way but as yet no model and no reply to my emails. Don't mind the delay as long as they keep me informed but lack of communication is very poor. Will be getting bank to recover money if model/communication not forthcoming soon.
Response from 1001hobbies
Hello,
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/05/2021
In words, excellent.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2021
I recommend this site for your purchases. Very fast shipping, very well packed and good price.
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 28/04/2021
Our order. An expensive two way radio headset was delivered faulty. The main headset was damaged and not functioning properly.
We told them on the customer service contact which was an incorrect email. We are very concerned that we may not get a replacement item or our money back. The fact that the email address is not working gives us cause to believe that we are in trouble with this.
Response from 1001hobbies
Hello ,
Thank you for your comment. We will get back to you as soon as possible to understand what is going on?
Thank you for your understanding,
Laure
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/05/2021
Had issue with payment but I think this was down to PayPal and not 1001 Hobbies. Was resolved and 1001 replied to my e-mail to them. Gave me an ETA for ordered item so no complaints. Happy so far!