Customer reviews of 1001hobbies

Nothing to say, top-notch service.

Nothing to say, top service.

Very good and delivered on time.

fast and matching product ste en france

Package arrived in a short time and with good packaging.......we will see you again soon

Gift for a friend with which she was completely satisfied Order completed without a hitch

Very good response to order

Smooth information and fast delivery.

Fast, well-packaged shipment - perfect

Great.

Fast delivery, good price/performance ratio

First purchase of model paints I must say I am very satisfied with the prices and fast shipping

Order received promptly Perfect

Everything went very well

Delivered within no time. Fast processing

Perfect Nothing more to say

Great choice of products (the most complete!). A slight delay before the order leaves your premises. I was promptly informed by your customer service department, thank you to the team.

Perfect and fast shipping!

Excellent model kit

Perfect material and fast delivery Lots of choice!

This web site appeared to be a U.K. website, but item was sent from France, custom charges were more than 25% of the cost of the item which was not anticipated as bought from a U.K. website. Item did however arrive quite quickly but had some minor damage that was not worth sending back for. Overall ok but not sure i would use again.

RIGHT ON TIME

I was hoping for more from the Zombi Pirates but unfortunately only the Davie Johns crew and that's a pity, definitely room for improvement!

EXCELLENT

Once again, an error in the products sent. I immediately informed and..... NO reaction. It's a pity. A few words to reassure the customer and repair the error (not serious) would suffice. It's not done. Why?......

Very good, order and delivery time as advertised. Seriousness and follow-up

Excellent service, kept me informed about the delivery. Definitely use this company again...
10/10

Very fast delivery

Perfect order

Easy ordering, payment and fast delivery.

Clear layout of the pages, simple ordering process. Fast delivery afterwards with prior notification of when the goods will be dispatched and delivered

wide selection on the site and fast delivery

Everything went very well with my order, great customer service, I was kept up to date with the dispatch and delivery. In fact my order arrived much quicker than I had expected despite Brexit/Covid issues, so well done. I'm sure I will be purchasing from 1001 hobbies in the future. Also the price of the kit was a great deal.

Quite disappointed with my order. I ordered a product that I had ordered before from 1001hobbies but what I received was different from the previous time. I recommended the correct product from a competitor's site, too bad.

rapide et conforme

Very good, arrived ahead of schedule and perfectly packaged.

At first I was afraid it was a fake website and I could whistle for my ordered stuff. I did not receive an order confirmation and the items remained in my store manager after payment. Important tip: pay with credit card then you are always insured. It is difficult to get in touch. I only received an email confirmation of my order after about 2 weeks. From then on everything went fine. I got a nice mail with track and trace and a message when the goods had arrived in the Netherlands. The goods are shipped from France so it takes a while before you receive it. My order looked neat and was shipped fine. Really important to pay by credit card because the bank withdraws your money the moment you don't receive the goods. Paying via iDeal at such a time means that you simply lose your money if your order does not arrive. It put my mind at ease. However, I will think twice before ordering here again given the lousy communication.

order well received and perfectly packaged.

very satisfied

Always on time