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G
Rating: 5 out of 5
The first order with you,I am very satisfied and will order from you more often in the future. .
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 326 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Easy to access site, fast delivery and very neat package. Recommended
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A
Rating: 5 out of 5
The site is easy to navigate. All the sorting by brand, for example, doesn't always work, but you can still find what you want. I'd recommend it.
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A
Rating: 5 out of 5
Perfect packaging,great service,great selection of items.
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A
Rating: 5 out of 5
Quick delivery, compliant, good advice: I recommend it.
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V
Rating: 5 out of 5
Order arrived on time and delivery was described in detail
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G
Rating: 3 out of 5
Contact with customer service issues is fine. But a lot of information about the (delayed) shipment (which I had to chase myself) I then received in French, without an option for English.
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C
Rating: 1 out of 5
I ordered an aircraft that was in stock. My account was charged immediately. Weeks went by and when I saw that it did not arrive I contacted you and you told me that the product was out of stock. I asked for my money back and they sent me a coupon to buy another product. What kind of world do you live in? That way of buying no longer exists. I will never buy anything from you again.
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Response from 1001hobbies
Dear Sir We would like to remind you that you wanted to exchange your out-of-stock product for another one. As a result, the order was delivered to you in 3 days. We regret this stock error and apologize for this incident.
Sincerely, 1001hobbies Customer Service.
Sincerely, 1001hobbies Customer Service.
A
Rating: 5 out of 5
quality delivery despite covid and choice increased confidence
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C
Rating: 5 out of 5
Everything was great. Perhaps the transport and delivery could be improved.
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A
Rating: 5 out of 5
Excellent material, courteous sellers and attentive to buyers' requests
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A
Rating: 5 out of 5
Despite the slightly long delay, which is understandable given the situation, the products are as I expected.
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A
Rating: 5 out of 5
good site full of references fast shipping thanks.
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V
Rating: 5 out of 5
Quick delivery.. will definitely order from them again.. I ordered an rc body and it arrived in Canada in perfect condition..
A
Rating: 5 out of 5
Great! Fast delivery, perfect packaging.
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V
Rating: 3 out of 5
Navigation straightforward when relevant section found. Unfortunately the item purchasrd was incorrect due to mislabeling. Two items with the same manufacturers number. Recived the incorrect items.
A
Rating: 5 out of 5
despite a small problem with the item, 1001HOBBIES was very professional. thank you.
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V
Rating: 5 out of 5
Fast delivery, good service, everything perfect!
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A
Rating: 5 out of 5
Fast and accurate delivery
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G
Rating: 3 out of 5
It took a very long time to receive my order,although the product was"available" on the site.I also received FRENCH language mails regarding the delivery. The product ordered is OK.
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A
Rating: 1 out of 5
Google search and aurientation engine no doubt
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
G
Rating: 1 out of 5
I had ordered Carrera Digital 132 cars. However, these turn out to be fake fakes or something. 1 setting: shelf gas and they can't change lanes either. The sensor is not even there. So useless. Both cars had the same problem. So not a unique problem apparently. Strange... Then again, the bluetooth module I had purchased at the same time works fine. Hopefully I will see my money back for the cars
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Response from 1001hobbies
Hello, We invite you to contact our customer service 1001 hobbies at this address . Sincerely,
A
Rating: 5 out of 5
Perfect, fast
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C
Rating: 5 out of 5
My first purchase with them and very satisfied with everything: delivery time, information and order tracking.
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A
Rating: 5 out of 5
No problem. Product conforms, very well packaged and received on time.
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A
Rating: 5 out of 5
Always the best, a beautiful website, lots of choice, the very basics!
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A
Rating: 5 out of 5
Fast, careful delivery
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A
Rating: 5 out of 5
Product conforms Thank you C.D.
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A
Rating: 5 out of 5
Perfect
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G
Rating: 1 out of 5
Very bad. Payed twice because of error in website. Profedmy payments several times via mails confirmed By the company. Not accepted This was my last order....
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Response from 1001hobbies
Mr Vercauteren, Some of your customers who paid for their purchases by credit card may have been debited twice for their purchases, due to a processing incident on 12 April. You have only been credited once and have no action to take for a refund. We apologise to you and your customers for this problem, which does not correspond to the quality of service we wish to offer you. A regularisation process took place on 14 April so that the sums unduly collected are reimbursed to the customers concerned, automatically and without any intervention on your part.
Yours sincerely
Yours sincerely
V
Rating: 5 out of 5
All good
A
Rating: 5 out of 5
Perfect service I was informed step by step during shipping. Perfect package.
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V
Rating: 5 out of 5
went great gladly again
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G
Rating: 1 out of 5
Extremely disappointed. Delivery took 3 weeks, turns out it comes from France. Unreachable by phone; number does not exist. Then you get a 1/72 model sent home while you have chosen a 1/35. Return costs a lot of money because you have to send it back to France. I will never order here again.
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A
Rating: 5 out of 5
Very well, no comments.
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V
Rating: 5 out of 5
Item ordered is exactly as described. Thank you.
A
Rating: 5 out of 5
Order shipped on time, as expected and in good condition.
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A
Rating: 3 out of 5
Delivery times: impeccable, but package packaging: to be reviewed.
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A
Rating: 5 out of 5
Second order, perfect and fast. Looking forward to future orders!
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G
Rating: 1 out of 5
Did pay by credit card but did not receive confirmation. Had to go after it myself. Order was lost. Then had to email and call twice more. So bad. I will never buy here again.
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