Customer reviews of 1001hobbies

4,2 /5

Based on 40 325 published reviews

5 25,4k 63% 4 6 446 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 5 stars

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Geverifieerde Koper

Published on 13/04/2021 à 14h34 following a purchase from 30/03/2021

Delivered what was ordered and good information on delivery times

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Geverifieerde Koper

Published on 13/04/2021 à 12h50 following a purchase from 06/04/2021

Clear and uncluttered. good search facility.

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Geverifieerde Koper

Published on 13/04/2021 à 09h14 following a purchase from 30/03/2021

Order was quickly placed and quickly delivered

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Acheteur Vérifié

Published on 13/04/2021 à 08h53 following a purchase from 30/03/2021

Hello, fast shipping RAS

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Acheteur Vérifié

Published on 13/04/2021 à 07h50 following a purchase from 07/04/2021

careful service, fast delivery, nothing to say, I recommend

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Verified Buyer

Published on 12/04/2021 à 21h15 following a purchase from 30/03/2021

Shipped in a timely manner, very good rates for international shipping. Package arrived in pristine condition even sooner than expected.

Acheteur Vérifié

Published on 12/04/2021 à 20h37 following a purchase from 05/04/2021

Fast delivery

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Acheteur Vérifié

Published on 12/04/2021 à 18h28 following a purchase from 26/02/2021

failure to meet delivery deadlines when products no longer available are not reimbursed but a credit note is issued without explanation

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Response from 1001hobbies Published on 16/04/2021

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
Good day 1001hobbies customer service.

Acheteur Vérifié

Published on 12/04/2021 à 17h16 following a purchase from 03/01/2021

Delay of more than 3 months. No contact and no apologies. Not urgent but not commercial at all. I do not recommend this site

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Response from 1001hobbies Published on 16/04/2021

Acheteur Vérifié

Published on 12/04/2021 à 15h37 following a purchase from 28/03/2021

Always well served

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Acheteur Vérifié

Published on 12/04/2021 à 15h15 following a purchase from 22/02/2021

Very satisfied

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Acheteur Vérifié

Published on 12/04/2021 à 15h12 following a purchase from 11/02/2021

Not serious in the orders following lack of stock and other accepts the order then not knowing how to honor you offers a voucher instead of a refund is inadmissible

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Response from 1001hobbies Published on 16/04/2021

Mr Collin, Thank you for your comment. We would like to emphasize that there are 3 concepts to take into account on the site: In stock: dispatch within 48 working hours. These are physically stocked in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier, and are generally dispatched within X to X days following the user's order, depending on the lead times of the various suppliers. Not available: these products are currently out of stock and cannot be ordered at the moment. As a result, some lead times may be extended due to current problems. Thank you for your understanding, 1001hobbies customer service.

Acheteur Vérifié

Published on 12/04/2021 à 14h56 following a purchase from 05/04/2021

perfect

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Acheteur Vérifié

Published on 12/04/2021 à 14h46 following a purchase from 31/03/2021

Processing and shipping time a bit long for 2 small items... 11 days waiting time 2 days delivery time

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Acheteur Vérifié

Published on 12/04/2021 à 11h29 following a purchase from 26/03/2021

Beautiful work, easy to assemble

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Acheteur Vérifié

Published on 12/04/2021 à 11h00 following a purchase from 06/04/2021

Wide range of products and on-time delivery

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Acheteur Vérifié

Published on 12/04/2021 à 10h23 following a purchase from 29/03/2021

Very good

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Acheteur Vérifié

Published on 12/04/2021 à 09h29 following a purchase from 02/04/2021

Very good product

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Acheteur Vérifié

Published on 12/04/2021 à 09h03 following a purchase from 04/04/2021

Very good

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Acheteur Vérifié

Published on 12/04/2021 à 08h37 following a purchase from 05/04/2021

fine ok

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Acheteur Vérifié

Published on 12/04/2021 à 08h28 following a purchase from 27/03/2021

I was able to track the progress of my order and finally receive my high-quality products within a very reasonable time.

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Verifizierter Käufer

Published on 12/04/2021 à 08h05 following a purchase from 27/03/2021

Thank you!

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Acheteur Vérifié

Published on 11/04/2021 à 23h42 following a purchase from 22/03/2021

formidable

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Verified Buyer

Published on 11/04/2021 à 23h07 following a purchase from 13/03/2021

Always a positive experience dealing with 1001 Hobbies. Great customer service and a wide selection of products. Two thumbs up.

Verified Buyer

Published on 11/04/2021 à 19h22 following a purchase from 19/03/2021

Thank you for the attention to packaging so the article would safely arrive.

Acheteur Vérifié

Published on 11/04/2021 à 18h44 following a purchase from 06/04/2021

Disappointed with the quality of the product I do not recommend the site

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Response from 1001hobbies Published on 16/04/2021

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.

Acheteur Vérifié

Published on 11/04/2021 à 18h10 following a purchase from 07/04/2021

very good. excellent products. met my expectations.

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Acheteur Vérifié

Published on 11/04/2021 à 17h59 following a purchase from 04/04/2021

speed, conformity of the order, correct price.

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Acheteur Vérifié

Published on 11/04/2021 à 16h55 following a purchase from 06/04/2021

Fast, careful delivery, model as ordered. Very good

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Acheteur Vérifié

Published on 11/04/2021 à 16h41 following a purchase from 05/04/2021

Easy and efficient

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Acquirente Verificato

Published on 11/04/2021 à 16h37 following a purchase from 11/03/2021

Serious company, only note is that, perhaps due to the particular time, the delivery time was much longer than estimated.

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Acheteur Vérifié

Published on 11/04/2021 à 16h01 following a purchase from 05/04/2021

I am very satisfied, order corresponds to my expectations, fast delivery and correctly packed.

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Verifizierter Käufer

Published on 11/04/2021 à 13h08 following a purchase from 05/04/2021

Fast delivery, good product

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Acheteur Vérifié

Published on 11/04/2021 à 12h43 following a purchase from 03/04/2021

Excellent customer service and efficient delivery. Thank you very much.

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Acquirente Verificato

Published on 11/04/2021 à 12h29 following a purchase from 14/03/2021

The stated delivery times are largely disregarded. These are not necessities so this is not a real problem. I would say that honesty pays more than claimed efficiency.

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Verifizierter Käufer

Published on 11/04/2021 à 12h07 following a purchase from 29/03/2021

Very good.

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Acheteur Vérifié

Published on 11/04/2021 à 11h14 following a purchase from 25/03/2021

Quick and efficient

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Geverifieerde Koper

Published on 11/04/2021 à 09h44 following a purchase from 02/04/2021

After ordering, received my item very quickly, great right!

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Acheteur Vérifié

Published on 11/04/2021 à 09h26 following a purchase from 30/03/2021

Fast and perfect order.

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Geverifieerde Koper

Published on 11/04/2021 à 09h05 following a purchase from 13/03/2021

kot keep appointment. responsive to inquiries. ship abroad fine.

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