Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 325 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 5 stars

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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/03/2021
I was very excited to be able to order these egg blowers, and found the price and shipping very reasonable. Delivered in just over 2 weeks, which I thought was quite reasonable for overseas shipping
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/03/2021
Poorly packed book arrived damaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
Order received very quickly
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Verified Buyer
Rating: 3 out of 5
following a purchase from 31/01/2021
Did not receive RAF decals. Contacted about problem and waiting for response.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2021
fast and compliant, so perfect
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/04/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
Fast and careful delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2021
No reviews
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 10/03/2021
Nice customer contact, delivery was slightly delayed, but queries were answered quickly. Gladly again.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 29/03/2021
It took a long time, but it is worth it
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 23/03/2021
As an Italian living (unfortunately still in Italy of 5 stars for the service from France to Italy: fast and very punctual. Arrived the package in Italy the delivery is the delivery info was lost ... and then I would have put negative stars. But it is not your fault is so overall for me it was a very good experience. Thank you!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2021
I'm very happy with my order, especially the seriousness of the packaging and the delivery time. Thank you very much.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/03/2021
Not happy at all
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2021
Too cool
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
Fast delivery.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 04/04/2021
Everything is there! Faster than expected! Top.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 16/03/2021
well stocked and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
Quick thanks
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 29/03/2021
Good site, fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
Tres professionel soucis avec la livaison du au transporteur le probleme résolu et un zutre probleme du même transporteur en cour de solution merci a vous dommage que les transporteurs ne fond pas attention aux paquets qui livrent
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 01/04/2021
The search for the type of product involves a somewhat complex identification given the wide range, but in the end I found what I wanted. I consider the organization effective that got me the products quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
No complaints
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2021
Reliable site and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
I test the wooden models
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/03/2021
Hello 3 weeks to receive the order, No response to several emails, nobody answers the phone. Pathetic. I will never order from 1001 again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2021
very well packed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
the site, very good and the delivery, time and packaging perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Deliveries a little long but very good after-sales service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/03/2021
The internet site is very good easy to navigate. The delivery was on time I was contacted every step of the. way and the kit was brilliant. I would not hesitate to use this company again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
.tres bien
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 16/03/2021
Perfect.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/03/2021
The order was delivered quickly but due to a problem with the item ordered (an important part of the model was missing) I was unable to contact customer service online. No reply to my e-mail....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2021
1001hobbie.fr services are very good, the company is serious, the delivery is fast and the products are well packed and protected to avoid any damage during shipping. Perfect My opinion is the models purchased are very different. Mastercraft Hobby kit produces the most horrible models I've seen since I started building airplane kits. The old Airfix and Frog kits from the early '60s were splendid next to these three sketchy representations of the Tiger. Lousy engraving, no detail at all, decals fit for the garbage can. Only the box is good enough not to crush. Don't waste your money on this. Wait until the end of the year to buy the Revell kit, which will be released again, but will probably not offer the Spanish and Australian versions. I'm sorry to be so negative, but to offer such quality in 2021 is frankly making a mockery of model makers. Buying on the net is great for choice, but exposes the buyer to similar disillusionment because seeing it before buying can only make you give up on such a purchase.
1001hobbies is of course not responsible for this. Kind regards.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 02/03/2021
After my first order, the aforementioned complaint is still not completed satisfactorily. This is mainly because it is almost impossible to get in touch with them. Today they finally responded with a short message saying they had not received anything and do not know what it is about. At the bottom of this message were all my email messages that I am responding to their initial offer. It is therefore incomprehensible that they would not know what the complaint is about; they themselves responded via email to my previous review via "real reviews". No doubt they must have all the details therefore (and moreover, it is even in the message I received from them today. Still this complaint has not been resolved. By phone they are also unreachable.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 29/03/2021
The shipping was a little slow and the product after comparing was quite expensive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
Fast and accurate delivery. The products are great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2021
Received quickly, well packaged, nothing to complain about, thank you P.
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