Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 324 published reviews
5 25,4k 63% 4 6 446 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
When you come across someone who is friendly, attentive and competent, EVERYTHING goes smoothly.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 13/03/2021
Everything as ordered. Arrived quickly...
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 18/03/2021
There is nothing to complain about, everything is great
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 16/03/2021
All ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2021
very good store fast delivery
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 10/03/2021
you get no feed back takes muchtselang for the shipping you pay . warranty ho but very fine thank you jupie the poepie not good !!!!!!!!!!!
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 08/03/2021
Top product, arrived super fast!
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 18/02/2021
Commande NGCVGOJO0 : plus qu'un mois pour livrer, l' un des articles pas livré avec un voucher dont je ne sais pas qoi faire : tout simplement ridicule !!!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 17/03/2021
Everything perfect, buy from Spain several spare parts of the brand hpi (all original with its seal of warranty) and in a few days was at home. Very good store, I recommend it, and the seller very attentive and very good communication.
I will come back to buy more accessories, I am happy in every way.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 18/02/2021
Good website, delivery well delayed though, lots of choice .
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 08/03/2021
Had to wait way too long for the products. Initially the order did not come through to him while it was paid for. Had to look up all the products myself because they knew nothing about it. Poor communication. Had to send photos and write-ups several times. Sent everything and still did not receive what I had asked for. And this again took a very long time. Unfortunately too late for my son's birthday. I will not order here again.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2021
fast delivery! thank you!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 12/03/2021
Everything OK, gladly again!
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 16/03/2021
Fast and good delivery
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Verified Buyer
Rating: 3 out of 5
following a purchase from 03/02/2021
The site is OK, searching could be better, yet the delivery has been very slow, hence 3 stars
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 03/03/2021
They took a long time to prepare and ship the order. Once it was shipped it arrived quickly but it had already been more than 10 days.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/12/2020
En fin, la matrice est venu...:)
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/02/2021
Gracias al equipo de 1001 Hobbies por el magnífico servicio que me han brindado. Mi paquete llegó en perfectas condiciones.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/03/2021
Good communication from order acknowledgment to tracking and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
Very well received and in very good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2021
Top cool
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 03/03/2021
The prices are very good, but the shipping costs are a bit high even if you make a large purchase. And the delivery time is very long (not even if the order came from China).
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/03/2021
Great price, quick delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/03/2021
Package arrived in perfect condition. Shipping time was minimal.
Awesome!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2021
fast and serious very good communication
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 12/03/2021
Positive experience, everything matched the description. Shipment in line with the indicated time, adequate packaging.Good guys!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2021
Large selection, fast processing and careful shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
Correct order and delivered as soon as available, great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2021
very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2021
no comments to make about this site, easy to use to find what you are looking for, secure and fast shipping. Thank you very much.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/02/2021
I found the stuff I wanted on their web site, ordered it, paid for it and it arrived undamaged in a timely fashion.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/12/2020
Je suis très satisfait du service et recommanderai votre site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2021
fine
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 20/12/2020
Lousy service, 3 months to receive the order and no help from your side.
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Response from 1001hobbies
You Hello, Thank you for your comment. Please be informed that our customer service will contact you as soon as possible.We understand your dissatisfaction and we apologize for this incident.Have a nice day Laure
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/02/2021
3 months for delivery without explanation , no message
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2021
Very good
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/03/2021
A great part! Everything in perfect order!
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2021
Serious, fast and efficient
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/02/2021
The Ugears 3D mechanical butterfly puzzle is poorly made. The pieces don't fit, even after sanding and lubricating. After 3 hours of work, we broke several pieces and couldn't complete the assembly. Assembly of the Wooden City mystery box is not yet complete, but I'm satisfied so far. The instructions are clear, the parts detach easily from the brackets, and the pieces fit together quite easily. The only drawback is that it's much smaller than the photo.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/03/2021
is not exactly what the image suggests
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