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P
Rating: 3 out of 5
You could put glue to build the models or at least indicate that it needs to be purchased separately (which is stingy)
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1, 3 and 5 stars
Reset filtersV
Rating: 1 out of 5
I put a star because it doesn't allow me to put any. Customer service is terrible.
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J
Rating: 1 out of 5
Information about the backlog had to be inquired
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B
Rating: 1 out of 5
Almost 2 weeks after ordering still nothing received.
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P
Rating: 5 out of 5
Product conforms and fast delivery! :-)
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A
Rating: 5 out of 5
Only on the site it is not clear how to cancel an order before shipping and I have not received a response to 2 emails regarding this.
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J
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Everything perfect: communication, item, packaging, and shipping. Thank you and see you at the next purchase!
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D
Rating: 5 out of 5
Delivered as described , very well packaged and on time
P
Rating: 1 out of 5
I ordered by choosing express delivery, but my order arrived a week late, without any warning. I contacted customer service to request a refund, but I never received a response. You are here to do business, but with this lack of seriousness you have just lost a customer. Very disappointed by this lack of professionalism and communication.
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G
Rating: 5 out of 5
Everything perfect and fast.
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A
Rating: 5 out of 5
Easy to navigate website, timely updates and very well packed.
S
Rating: 5 out of 5
About a year ago I ordered Gundam in pre-order. Now, a year later, I received my order as promised and without any problems. Great!
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J
Rating: 1 out of 5
Delivery went wrong. Package "is stuck somewhere" Not delivered after 14 and no more updates
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R
Rating: 1 out of 5
Informally, the order does not arrive on time
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C
Rating: 5 out of 5
Merchandise conforms and is in perfect condition. Received on time for Christmas despite several delivery issues due to the considerable number of packages to be delivered at the same time. Delighted with my daughter's gift.
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J
Rating: 5 out of 5
nicely timed delivery
L
Rating: 1 out of 5
2 months to receive a package for Christmas. I took the lead and 2 months later still nothing.
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P
Rating: 5 out of 5
Delivery on time - package well packaged. See if the figurine will be good at Christmas.
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J
Rating: 5 out of 5
THANKS TO YOU MY EXPECTATIONS ARE BEING MET
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J
Rating: 5 out of 5
Company with a wide variety of models, correct delivery times. I will repeat.
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C
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Loved the product great service delivery quicker than expected
S
Rating: 5 out of 5
Good
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H
Rating: 5 out of 5
Neatly delivered
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S
Rating: 1 out of 5
Order placed on November 24. Delivery on December 16 of a package containing an item that has nothing to do with the requested product. Unsuccessful call to the number mentioned on the site which does not work. Sending a detailed complaint email with photos that remains unanswered. No need to say more.
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D
Rating: 5 out of 5
Excellent!
R
Rating: 5 out of 5
Good although I recommend a cardboard to protect the decal sheet
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N
Rating: 5 out of 5
More than excellent care on all fronts.
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R
Rating: 5 out of 5
Delivered on time, fast and efficient. Matches expectations well. Nothing to complain about.
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E
Rating: 3 out of 5
It takes a long time from Belgium to Spain.
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J
Rating: 5 out of 5
Good service
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R
Rating: 1 out of 5
You are scammers, you neither send me the order nor refund my money, it is a shame that there are people like this.
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R
Rating: 1 out of 5
I have been waiting for my order for three months and they still haven't given me a solution. They are pathetic. Don't buy from this store. Out of ten orders placed, this is the third time I have problems and they are also very expensive. No one responds here. And they don't refund my money.
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J
Rating: 5 out of 5
cool
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S
Rating: 5 out of 5
perfect nothing to say
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G
Rating: 5 out of 5
Everything comes to those who wait, thank you
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N
Rating: 5 out of 5
Perfectly executed
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R
Rating: 1 out of 5
Avoid...
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O
Rating: 1 out of 5
Not only did my order from December 1st leave late, but it arrived today, December 19th, at a pickup point that I did not choose, even though I informed 1001hobbies twice that I would be absent starting today. When I return, my order will no longer be available.
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