Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 324 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 5 stars

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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/02/2021
Everything perfect great quality of Revell paints. And great service from 1001.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/02/2021
Excellent and timely service Excellent and timely service! Thank you!
Response from 1001hobbies
Dear Mrs Warner, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/02/2021
Great service and good prices Great service and good prices
Response from 1001hobbies
Dear Mrs Love, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 13/02/2021
Helaas na ruim 3 weken nog niks ontvangen Ik heb op 23 januari een bestelling gedaan en betaald. Ongeveer 2 weken geeft de track and trace aan dat het pakket moet worden opgehaald door de bezorgdienst. Dit gebeurt maar niet. Twee keer gemaild en de toezegging gedaan door 1001hobbies dat het snel op de post zou gaan. Helaas nog geen resultaat. Ik hoop dat deze review 1001hobbies tot actie aanzet. ik hoop dat jullie dit bericht serieus nemen. Ik heb gelijk betaald. Nu moeten jullie mijn bestelling snel op de post doen. Mochten jullie willen reageren? Doe dat dan maar in het Frans. Dan kunnen jullie wellicht beter uitleggen waarom het zo lang duurt!
Response from 1001hobbies
Sir, Thank you for your feedback. We would like to apologize for this incident and ask you to believe that this type of incident is very unpleasant for us. We would like to point out that the product you have ordered has been destocked in England. The customs formalities were very complicated and therefore very late. Thank you for your understanding, 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Fast and serious seller
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Happy with my purchase
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Product arrived very quickly and the site was reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
respect for livréso
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/02/2021
Ordered 10 days ago and still nothing... Not even tracking activated yet. OK, there's covid and therefore longer delivery times, but the delivery costs aren't going down. Thank you for requesting an evaluation when I still have nothing.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Excellent and timely service Excellent and timely service! Thank you!
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Response from 1001hobbies
Dear Mrs Warner, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Order delivered in record time and complete
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
very serious a good sui
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Order fulfilled and delivered very quickly. What more could I ask for than to do another one for the pleasure! Very satisfied and very impressive choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Very satisfied received very quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
always perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/02/2021
I think you should show what the product looks like in the box (figurines) because I'm a bit disappointed by the quality of the molding-I didn't know this brand. It's not your fault. I'll certainly recommend other professionals.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Conforms to my order Good packaging Fast delivery
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Great service and good prices Great service and good prices
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Response from 1001hobbies
Dear Mrs Love, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 13/02/2021
Fast delivery reasonable price
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/02/2021
Helaas na ruim 3 weken nog niks ontvangen Ik heb op 23 januari een bestelling gedaan en betaald. Ongeveer 2 weken geeft de track and trace aan dat het pakket moet worden opgehaald door de bezorgdienst. Dit gebeurt maar niet. Twee keer gemaild en de toezegging gedaan door 1001hobbies dat het snel op de post zou gaan. Helaas nog geen resultaat. Ik hoop dat deze review 1001hobbies tot actie aanzet. ik hoop dat jullie dit bericht serieus nemen. Ik heb gelijk betaald. Nu moeten jullie mijn bestelling snel op de post doen. Mochten jullie willen reageren? Doe dat dan maar in het Frans. Dan kunnen jullie wellicht beter uitleggen waarom het zo lang duurt!
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Response from 1001hobbies
Sir, Thank you for your feedback. We would like to apologize for this incident and ask you to believe that this type of incident is very unpleasant for us. We would like to point out that the product you have ordered has been destocked in England. The customs formalities were very complicated and therefore very late. Thank you for your understanding, 1001hobbies customer service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/02/2021
Ik heb op 23 januari een bestelling gedaan en betaald. Ongeveer 2 weken geeft de track and trace aan dat het pakket moet worden opgehaald door de bezorgdienst. Dit gebeurt maar niet. Twee keer gemaild en de toezegging gedaan door 1001hobbies dat het snel op de post zou gaan. Helaas nog geen resultaat. Ik hoop dat deze review 1001hobbies tot actie aanzet. ik hoop dat jullie dit bericht serieus nemen. Ik heb gelijk betaald. Nu moeten jullie mijn bestelling snel op de post doen. Mochten jullie willen reageren? Doe dat dan maar in het Frans. Dan kunnen jullie wellicht beter uitleggen waarom het zo lang duurt!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/02/2021
Great service and good prices
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 12/02/2021
I found all the materials I was looking for and the shipping was fast and accurate. The packaging was intact and protected all the materials! I will definitely continue to purchase from you!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/02/2021
Thank you. I am satisfied with the purchase of material and your good management. I encourage you to continue within the framework of excellence.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2021
Despite some delays due to the crisis, the parcel arrived within a reasonable time and 1001 maquettes always kept me informed by e-mail of the progress of my order. Very well packed, not the slightest hitch in the book-game-object.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2021
Extremely satisfied. Delivered on time (even early). Well-packaged product. Nothing to say except: perfect. Highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2021
quick order and very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2021
Fast delivery and excellent service. The prices are right and the catalog is well filled.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/02/2021
My first order arrived incomplete with products I had not ordered. But the reaction was quick after my complaint and I'm waiting for a parcel to arrive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2021
Very good. Fast and impeccable reception
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 12/02/2021
Everything went smoothly our order was delivered within the week!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/02/2021
When I ordered the product it was stated it was in stock two weeks later I received notification the product was shipped - I have still not received the product. Their are either very disorganized or not truthful about their inventory. My order was two masking sets that would fit into an envelope and their shipping fees where extremely high. I wanted the product so I moved forward. Other vendors had the same product lower cost and lower shipping but were truthful about delivery time (that would be sooner than this experience). Next time I will go with the other vendors. Update - Feb 21 2021 and still have not received the product - ordered Jan 31 2021 Update: Feb 26 2021 Received the package. It is an Eduard masking kit. They do say that on their site but I missed that..my fault. I have ordered from Eduard direct in the past about the same price but far lower shipping cost and delivery was much faster.
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 11/02/2021
I had bought the "Pirates of the Caribbean"" as a supplement to a ship model. Of the 48 figures in the set, only 12 were different. In other words, four figures of each type. Putting four captains next to four pirate brides on the deck doesn't really work. Unfortunately, the figures were also very poorly cast. Burrs everywhere and not very detailed. I would have expected more for the price! What a pity...
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 11/02/2021
The goods were delivered in perfect condition. I will definitely be ordering from 1001 Modellbau in the future when I need hobby supplies. It is good to know that there is a decent hobby supplier with an internet site that is easy to use especially in these trying times when stores are not open.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/02/2021
Buying is very easy through this site and they are quick to serve.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/02/2021
Fast delivery and good product
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 11/02/2021
10 euros for shipping and the figurine arrived all broken. Congratulations
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/02/2021
Very good service. Delay in delivery quickly dealt with. Will definately use the company again.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2021
Very good . Bonne transactio
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 11/02/2021
Maybe not the fastest delivery but very correct! Had to get used to the website but can get used to it Very many articles Also for those who like to work with paper and so TOP! highly recommended
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