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Rating: 5 out of 5
first order fast delivery compliant products. Very good
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 324 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3 and 5 stars
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Rating: 5 out of 5
After a delivery problem in August 2020, we took charge and made a much appreciated commercial gesture. Customer consideration at its best. Thank you 1001 maquettes et ho
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Rating: 5 out of 5
I bought the Mining radio truck and I'm satisfied.
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A
Rating: 5 out of 5
delivery conforms to the ordervery fast no bad surprises.concerning the small enamel pots it is regrettable that the color of the contents is now materialized only by a small sticker on the lid instead of having the lid painted as before.but you are not to blame.me
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Rating: 3 out of 5
I find it takes a bit long when you place an order and when the products are in stock. Thank you in advance.
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Rating: 5 out of 5
Fast, efficient service
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Rating: 5 out of 5
very good service (as usual!)
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Rating: 5 out of 5
Very good and very fast and a conditioning of the most attentive Thank you very much I will return to you is
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Rating: 3 out of 5
Parcel still hasn't arrived It's not your habit Try to find the error
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Rating: 1 out of 5
Impossible apparently to be refunded ... accu lipo on helicopter to 49 euro not charge never served disappointed with the service ended with them pou
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Rating: 5 out of 5
Fast delivery. Product conforms
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Rating: 1 out of 5
Very bad experience. The order arrived on December 21 and was not what we expected so we requested a refund on December 27 and sent the package. The transport company informed us that the package had been received by 1001 maquetas and after seeing that the 15 days for the refund had passed we wrote to them to find out why they had not contacted us and had not made the refund of the amount 7995€. It is a scam we have been robbed and after writing several emails no one has contacted us.
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V
Rating: 5 out of 5
Everything is fine
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V
Rating: 5 out of 5
Fast delivery, everything securely packaged. Gladly again.
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A
Rating: 5 out of 5
Excellent shopping site
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Rating: 5 out of 5
Aside from the long wait time to prepare the 'order which however is always or almost ahead of schedule fast shipping and perfect packaging.
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V
Rating: 5 out of 5
Order was fulfilled just as expected including the export from France to the UK via the UPS hub in Cologne. I was kept up to date and tracking was efficient. Excellent service.
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Rating: 5 out of 5
Fast and efficient service Fast and efficient service - would use again.
Response from 1001hobbies
Dear Mr Parker, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Rating: 5 out of 5
friendly staff and good advice very fast delivery (Portugal) small downside: packaging lacks rigidity i recommend this Soci
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Rating: 5 out of 5
VERY GOOD FAST SERIOUS
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Rating: 5 out of 5
FAST DELIVERY
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Rating: 5 out of 5
nothing to say about the products and deliveries. thank you.
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Rating: 5 out of 5
Very fast delivery top
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Rating: 5 out of 5
Very fast delivery Model in very good condition I highly recommend this s
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Rating: 5 out of 5
Large choice, satisfactory prices, fast order processing and fast, impeccable delivery to a relay point.
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Rating: 5 out of 5
Fast and efficient service Fast and efficient service - would use again.
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Response from 1001hobbies
Dear Mr Parker, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Rating: 5 out of 5
Fast and efficient service - would use again.
A
Rating: 1 out of 5
SCAM They claim to have never received my payment, even though all the information was correct and my bank confirmed that I sent the payment. They spam mails that I say ""it appears we haven't received your payment"" and when you try to solve the issue they just stall. DO NOT BUY FROM THEM!
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Response from 1001hobbies
Mr. Phoenix, We thank you for your comment and apologise for this incident. Customer service will get back to you as soon as possible. Thank you for your understanding, Best regards Customer service 1001hobbies
A
Rating: 5 out of 5
Nice shop with a good range of tools. Nice shop with a good range of tools.
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Response from 1001hobbies
Dear Mr Leen Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Rating: 5 out of 5
Easy to navigate site good product descriptions fast and impeccable shipping
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V
Rating: 1 out of 5
Delivery time FAR TOO LONG! With a .co.uk website and a UK contact number, assumed it was a UK based company as nothing to give true location obvious on website. MISTAKE. Ordered two in-stock items on 23rd December and received 9th February. Far too late to be of any use and ignored all my polite requests to cancel order and refund. Accept Brexit excuse but expected delivery delays should be made much more obvious at time of order. Covid is not acceptable as every other supplier is managing perfectly well. Will not trouble them with my business again.
Response from 1001hobbies
Sir, Thank you for your feedback. We would like to apologize for this incident and ask you to believe that this type of incident is very unpleasant for us. We would like to point out that the product you have ordered has been destocked in England. The customs formalities were very complicated and therefore very late. Thank you for your understanding, 1001hobbies customer service
A
Rating: 3 out of 5
Item first ordered in late October 2020 and after many reminders delivered in late January 2021. Hopefully next time it will be better.
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V
Rating: 1 out of 5
SCAM They claim to have never received my payment, even though all the information was correct and my bank confirmed that I sent the payment. They spam mails that I say ""it appears we haven't received your payment"" and when you try to solve the issue they just stall. DO NOT BUY FROM THEM!
Response from 1001hobbies
Mr. Phoenix, We thank you for your comment and apologise for this incident. Customer service will get back to you as soon as possible. Thank you for your understanding, Best regards Customer service 1001hobbies
V
Rating: 5 out of 5
Nice shop with a good range of tools. Nice shop with a good range of tools.
Response from 1001hobbies
Dear Mr Leen Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Rating: 5 out of 5
Very satisfied with the speed and quality of delivery
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Rating: 1 out of 5
Very long preparation time. Order placed on the 5th and not yet prepared on the 10th. I think this will be my last order.
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Rating: 5 out of 5
very customer friendly not really the cheapest on the market But very reliable
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V
Rating: 5 out of 5
With a .co.uk website and a UK contact number assumed it was a UK based company as nothing to give true location obvious on website. MISTAKE. Ordered two in-stock items on 23rd December and received 9th February. Far too late to be of any use and ignored all my polite requests to cancel order and refund. Accept Brexit excuse but expected delivery delays should be made much more obvious at time of order. Covid is not acceptable as every other supplier is managing perfectly well. Will not trouble them with my business again.
V
Rating: 5 out of 5
They claim to have never received my payment even though all the information was correct and my bank confirmed that I sent the payment. They spam mails that I say ""it appears we haven't received your payment"" and when you try to solve the issue they just stall. DO NOT BUY FROM THEM!
A
Rating: 1 out of 5
Delivery time FAR TOO LONG! with a .co.uk website and a UK contact number, assumed it was a UK based company as nothing to give true location obvious on website. Ordered two in-stock items on 23rd December and received 9th February. Far too late to be of any use and ignored all my polite requests to cancel order and refund. Accept Brexit excuse but expected delivery delays should be made much more obvious at time of order. Covid is not acceptable as every other supplier is managing perfectly well. Will not trouble them with my business again.
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Response from 1001hobbies
Sir, Thank you for your feedback. We would like to apologize for this incident and ask you to believe that this type of incident is very unpleasant for us. We would like to point out that the product you have ordered has been destocked in England. The customs formalities were very complicated and therefore very late. Thank you for your understanding, 1001hobbies customer service