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A
Rating: 5 out of 5
Fast delivery and conforms to my order. I am very satisfied
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 323 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3 and 5 stars
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Rating: 5 out of 5
Order received conform but delivery time too long
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A
Rating: 5 out of 5
The whole process from order to delivery went perfectly. M
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Rating: 3 out of 5
Christmas past I found in several store the same product sold on average 40 to 50 euro less so disappointed to be had of the
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A
Rating: 5 out of 5
Fast delivery and contents as ordered. Package arrived in good condition
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A
Rating: 5 out of 5
perfect I recommend you to my friends who practice model building
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A
Rating: 5 out of 5
I'm very satisfied with the quality of the products, the delivery network and the packaging. It met my expectations.
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A
Rating: 5 out of 5
No worries about receiving the parcel
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A
Rating: 5 out of 5
Very fast and efficient BRAVO merc
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A
Rating: 5 out of 5
deadlines met....
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A
Rating: 5 out of 5
Always satisfied
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V
Rating: 1 out of 5
Not worth buying. Not worth buying.
Response from 1001hobbies
Dear Mr Matthews, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. Kind regards, customer care 1001hobbies.
C
Rating: 5 out of 5
All is well. Thank you.
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C
Rating: 5 out of 5
Everything great as always
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C
Rating: 5 out of 5
Excellent service. Seriousness.
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C
Rating: 5 out of 5
I received the order in perfect condition and on time.
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V
Rating: 5 out of 5
top very satisfied
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V
Rating: 5 out of 5
Absolutely reliable very fast delivery simply great!
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V
Rating: 3 out of 5
Long delay in receiving the model due to custom check, but well worth the wait.
V
Rating: 5 out of 5
Super fast and reliable!
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V
Rating: 5 out of 5
Good value and quick delivery ten out of ten!
V
Rating: 5 out of 5
Fast deliverygood quality
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A
Rating: 5 out of 5
Outstanding transaction super fast shipping and model arrived in perfect condition. Highly recommended
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A
Rating: 5 out of 5
punctual and accurate
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V
Rating: 5 out of 5
Love BMW Very happy with the model. Great to find availability of different eras of vehicles.
Response from 1001hobbies
Dear Mr Wilson Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Rating: 5 out of 5
Excellent service. Good communication and courtesy in shipping information. Willingness to respond to any inquiries. Good.
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V
Rating: 5 out of 5
Amazing service Amazing service! Definitely will buy from here again! Thank you 1001 Hobbies!
Response from 1001hobbies
Dear LONA Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Rating: 1 out of 5
I was asked to review my experience before receipt of goods.... mah! Anyway I describe my experience (still unfinished): January 17 order sent from 1001 but never arrived at destination.... second order from 3001 .... merged with the first one (probably the goods returned to the sender) the two orders were merged but as of today (February 8) still not shipped. One does not expect Amazon's punctuality and speed but some more info and above all avoid sending messages ""goods to destination"" when you still do not know where it is. I hope this only happened to me.... I remain waiting. Update Feb 22: Order still not shipped
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V
Rating: 1 out of 5
Took 2 months and multiple complaints to get item Placed an order in mid-December, money debited from card, by mid-January nothing had arrived. Sent several complaints via email and their Facebook page. Eventually the item was sent in early February.
Response from 1001hobbies
Mr. Fergus, We thank you for your comment and apologise for this incident. Customer service will get back to you as soon as possible. Thank you for your understanding, Best regards Customer service 1001hobbies
V
Rating: 3 out of 5
Placed two orders which they did not… Placed two orders which they did not combine postage, one order took ages to be delivered, the second was lost. They did replace the lost order, but overall postage took too long, so I won't be using them again.
Response from 1001hobbies
Mr. Sullivabn, We thank you for your comment and apologise for this incident. Customer service will get back to you as soon as possible. Thank you for your understanding, Best regards Customer service 1001hobbies
V
Rating: 5 out of 5
They have a wide variety of parts! They have a wide variety of parts!
Response from 1001hobbies
Dear Kyle, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Rating: 5 out of 5
Fijne website met ruime keuze uit… Fijne website met ruime keuze uit diverse modellen. AANRADER.
Response from 1001hobbies
Dear Noël, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Rating: 1 out of 5
Very good webshop from France. Nice prices and pretty fast delivery from France to Holland
V
Rating: 5 out of 5
Amazing service! Definitely will buy from here again! Thank you 1001 Hobbies!
V
Rating: 5 out of 5
Not worth buying.
V
Rating: 5 out of 5
Very good webshop from France Very good webshop from France. Nice prices and pretty fast delivery from France to Holland
Response from 1001hobbies
Dear customer, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Rating: 1 out of 5
Fijne website met ruime keuze uit diverse modellen. AANRADER.
V
Rating: 5 out of 5
Really detailed model-easy to build-all parts needed in the box including paint
V
Rating: 3 out of 5
Placed two orders which they did not combine postage one order took ages to be delivered the second was lost. They did replace the lost order but overall postage took too long so I won't be using them again.
V
Rating: 5 out of 5
Excellent service..will be using again Excellent service..will be using again
Response from 1001hobbies
Dear Nigel, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies