1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Without the customs problems due to the recent Brexit no delivery delays would be induced! Concerning the products on offer: It's possible to find what you're looking for with a little searching. Very agr telephone contact
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
Excellent package, well made, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
A very good circuit
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Verified Buyer
Rating: 1 out of 5
following a purchase from 06/02/2021
Dreadful service - avoid this company Ordered a model on 31st December and it only arrived on the 6th February. Only managed to get hold of their customers services to find out what was going on three times - many emails got ignored or unanswered. Model was shipped to the UK from France and the excuse given was distribution problems and brexit but I had ordered another model from a supplier in France on 22nd January and it arrived just 8 days later so I cannot accept this. After waiting six weeks, I even had to demand my money back. I did get my model eventually, but absolutely dreadful, shocking customer service. I will never use them again and strongly suggest that anybody else think very hard before doing so either. A horrendous exercise in misery and pain.
Response from 1001hobbies
Dear Mr, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. Kind regards, customer care 1001hobbies.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/02/2021
Dreadful service - avoid this company Ordered a model on 31st December and it only arrived on the 6th February. Only managed to get hold of their customers services to find out what was going on three times - many emails got ignored or unanswered. Model was shipped to the UK from France and the excuse given was distribution problems and brexit but I had ordered another model from a supplier in France on 22nd January and it arrived just 8 days later so I cannot accept this. After waiting six weeks, I even had to demand my money back. I did get my model eventually, but absolutely dreadful, shocking customer service. I will never use them again and strongly suggest that anybody else think very hard before doing so either. A horrendous exercise in misery and pain.
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Response from 1001hobbies
Dear Mr, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. Kind regards, customer care 1001hobbies.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 06/02/2021
Since November 25, 2020 I placed an order worth 7689 euros and after many emails asking me basically for understanding and patience, I have had to consider the order cancelled on January 11, 2021. They even reply to my mail saying that I will have the amount refunded in 14 working days at the most. However, they could not make it so easy. Today is February 6, 2021 (19 working days later). I write another email and they don't even answer. In short, they have kept 7689 EUROS without processing or refunding the amount 4 MONTHS ago and they have HURT them and they ask me for understanding and patience. Well, I can not understand and I have no more patience. As you can understand, after 4 MONTHS I have run out of patience. You are
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 06/02/2021
Order placed on 26012021 transfer accepted and cashed package shipped not yet arrived and we are at 06022021. Impossible to have contact with seller secretary in unclear French language. I was planning to buy other models even expensive ones but I will carefully avoid doing so by giving you bad publicity I will go to the consumer association trying to get my rights.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/02/2021
Ordered a model on 31st December and it only arrived on the 6th February. Only managed to get hold of their customers services to find out what was going on three times - many emails got ignored or unanswered. Model was shipped to the UK from France and the excuse given was distribution problems and brexit but I had ordered another model from a supplier in France on 22nd January and it arrived just 8 days later so I cannot accept this. After waiting six weeks I even had to demand my money back. I did get my model eventually but absolutely dreadful shocking customer service. I will never use them again and strongly suggest that anybody else think very hard before doing so either. A horrendous exercise in misery and pain.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
Package arrived safely and well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
Quick order processing and well-packaged shipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
Wide selection and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
Fast delivery of products matching the order for a reasonable price. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
PERFECT NOTHING TO SAY
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
compliant product delivered on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
Fast and perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
Bonsoir Very satisfied with 1001 maquettes cité très bien fait beaucoup de ch
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/02/2021
It's not easy to quickly go back to a previous choice, which makes navigating the site laborious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
Fast and as ordered. Good package
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/02/2021
I haven't received the order yet, maybe tomorrow.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 05/02/2021
Complete afzetterij Ik kan niet spreken over de gang van zaken van deze webshop want ik zal hier nooit iets kopen. Deze gasten moeten zich eens goed aan hun hoofd voelen. Ik ben zelf een modelbouwer van (houten) schepen en de prijzen die zij zich durven te vragen gaat veel verder dan aan de dure kant. Dit is gewoon complete afzetterij en de schepen die zij verkopen heb je elders al voor de helft. Gewoon schandalig dat dit gewoon mag. Nogmaals, ik weet niet hoe de afhandeling van bestellingen is of dat de prijs van andere producten lager is, maar het loont zich zeker om elders te zoeken.
Response from 1001hobbies
Beste klant, Dank u voor uw feedback. Onze prijzen zijn afhankelijk van de wet van vraag en aanbod van onze leveranciers. Wij verontschuldigen ons voor dit incident. Met vriendelijke groet, 1001Hobbies klantenservice
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/02/2021
Complete afzetterij Ik kan niet spreken over de gang van zaken van deze webshop want ik zal hier nooit iets kopen. Deze gasten moeten zich eens goed aan hun hoofd voelen. I ben zelf een modelbouwer van (houten) schepen en de prijzen die zij zich durven te vragen gaat veel verder dan aan de dure kant. Dit is gewoon complete afzetterij en de schepen die zij verkopen heb je elders al voor de helft. Gewoon schandalig dat dit gewoon mag. Nogmaals, ik weet niet hoe de afhandeling van bestellingen is of dat de prijs van andere producten lager is, maar het loont zich zeker om elders te zoeken.
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Response from 1001hobbies
Beste klant, Dank u voor uw feedback. Onze prijzen zijn afhankelijk van de wet van vraag en aanbod van onze leveranciers. Wij verontschuldigen ons voor dit incident. Met vriendelijke groet, 1001Hobbies klantenservice
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Verified Buyer
Rating: 1 out of 5
following a purchase from 05/02/2021
Slecht Slecht! Geen andere woorden voor Ik heb 11-12-2020 mijn pakket geretourneerd en kreeg bericht van post nl dat pakket was afgeleverd op 16-12-2020. Na talloze emails heb ik tot op de dag van vandaag nog steeds mijn geld niet terug ik zal daarom hier ook nooit meer bestellen! Wat een slechte service
Response from 1001hobbies
Dear Mrs, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. Kind regards, customer care 1001hobbies.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/02/2021
Slecht Slecht! Geen andere woorden voor Ik heb 11-12-2020 mijn pakket geretourneerd en kreeg bericht van post nl dat pakket was afgeleverd op 16-12-2020. Na talloze emails heb ik tot op de dag van vandaag nog steeds mijn geld niet terug ik zal daarom hier ook nooit meer bestellen! Wat een slechte service
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Response from 1001hobbies
Dear Mrs, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. Kind regards, customer care 1001hobbies.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/02/2021
Slecht! Geen andere woorden voor Ik heb 11-12-2020 mijn pakket geretourneerd en kreeg bericht van post nl dat pakket was afgeleverd op 16-12-2020. Na talloze emails heb ik tot op de dag van vandaag nog steeds mijn geld niet terug ik zal daarom hier ook nooit meer bestellen! Wat een slechte service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/02/2021
Ik kan niet spreken over de gang van zaken van deze webshop want ik zal hier nooit iets kopen. Deze gasten moeten zich eens goed aan hun hoofd voelen. Ik ben zelf een modelbouwer van (houten) schepen en de prijzen die zij zich durven te vragen gaat veel verder dan aan de dure kant. Dit is gewoon complete afzetterij en de schepen die zij verkopen heb je elders al voor de helft. Gewoon schandalig dat dit gewoon mag. Nogmaals ik weet niet hoe de afhandeling van bestellingen is of dat de prijs van andere producten lager is maar het loont zich zeker om elders te zoeken.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2021
I'm satisfied, but I'm not going to say it every time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2021
Super purchase, very good! However, for the delivery... the driver literally stuffed the box in the mailbox fortunately it was VERY packaged with lots of bubbles bravo d'y av
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2021
I am satisfied with the service. One day I received a paint color instead of another I notified her by email and a very honest arrangement was made. Another time I asked for advice over the phone and the lady took the time to provide me with the information and suggested other possibilities. The orders were delivered promptly and very well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2021
As described Well packaged Nice product Very good. Thank you
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 04/02/2021
Well, my relationship is quite short but so far I can only say that the experience has been great.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
perfect fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
a great range of modelsfor beginners and experts alike. A top-notch delivery service where you can track your order from shipment to receipt.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
Lots of stock, nickel sale, nothing to say except that prices are a bit high.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
products meet my expectations delivery times respected can only highly recommend you to all amat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
Fast and reliable packaging. Very satisfied
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 03/02/2021
I bought from you two items one arrived to me completely wrong the other after 20 days still has not arrived I have sent multiple emails to the French and Italian site with headquarters in Milan and Italian phone number to which they answer only in French or English which is absurd I have also tried to communicate in the Facebook page to no avail because the page is not active you are a bunch of scammers but do not worry I for €80 I do not become poor I will report to the competent police force your unserious position and I repeat of scammers shame on you God damn you....
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 02/02/2021
I am still waiting for them to give me a solution so that I can return the wrong order I have sent a lot of emails and phoned and no one has given me a solution.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 02/02/2021
Great selection, fast delivery and problem-free processing. Top !!!
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 02/02/2021
The delivery is not complete. The decals have not been delivered. The delivery is marked as fully delivered in the system. Annoying because it was a first order. Will there be a subsequent delivery? Or will I be stuck with the difference? Greetings
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