Customer reviews of 1001hobbies

good service good service

Good service and treatment Very satisfied with the treatment and the products purchased. At all times I have been informed of the status of the order and everything arrived in perfect condition.

The shipment was very fast. The material came in a very well organized blister pack. I appreciate the sending of catalogs because you can see what other items they work with. Highly recommended.

Very disappointed with the long delay in delivery. The cars purchased are not what they looked like in the publicity photos, they are not replicas but plastic mountable elements. Huge price for something that is not worth it.

Not only do they not meet the delivery time indicated at the time of purchase, but when asked for information about it, the information they give is not truthful. The delivery time is part of the shopping experience and the commitment of the store giving a bad image to the consumer. I will think a lot about buying from 1001 maque again.

livraison rapide et conforme a la commande bonne prestation

Excellent experience! The shipment arrived in the estimated time with the products in perfect condition and as described. I have been able to track online so I have been informed at all times of the status of it. Thank you very much 1001 maquetas!

Everything is perfect. I usually find what I am looking for in this store. They always deliver.

Excellent quality has arrived in a very short time. Meets expectations.

Their catalog of items is very good and the quantity of them unbeatable. Fast and trouble-free service. In some products the automatic translator is noticeable and sometimes the description is confusing in the style of Am

Very pleased with the variety of products and fast shipping.

Great service Great service, will use them again.

hey I got the wrong version well, I made a mistake when ordering wanted the english copy of blackstone fortress escalation, clicked on the french version. I sent an email requesting that they change my order to the english version. They responded that they made the change. And when it finely came came it was the french version. :-( Partly my fault part customer service

I was very happy with my purchase over… I was very happy with my purchase over all. Even though the box was flattened in transit the model was still intact. I count luck for that considering the models were resin and quite fragile and would have easily been smashed. The expediency with which it arrived to the USA was excellent. Next time I would advise not sending fragile models in envelopes but in boxes.

Nice kits Nice kits, reasonable deliverytime

Slow and cumbersome fulfillment The attraction is the huge range of products. They are not discounted and I have never been asked for a Paypal fee before. Two items shown as in stock turned out not to be, this was irritating and delayed processing of my order. You are not told the supplier is in France which will obviously impact delivery time and cost. All in all three weeks to deliver. Only useful if you cannot find the products elsewhere.

Models arrived as ordered / notified Models arrived as ordered / notified no VAT / Duty. Keep up the good work!

Despite having received a confirmation… Despite having received a confirmation that my item was delivered, I still have not received my item. I’ve reached out via email and am awaiting a response.

Fast delivery Fast delivery

Considering this company is in France…Excellent Service Considering this company is in France the service was excellent and delivery very quick. They messaged me regularly updating me with how my order was progressing. It took less time for my order to travel from France to the UK than from Heathrow to Warrington. Will use this company again.

Shopping experience was a delight Shopping experience was a delight. Easy to use web page. Most of the items I required were in stock. I was a bit worried about ordering from abroad but did not encounter any problems. I was kept informed by e-mail about every step in the delivery process and my package arrived very promptly. Well impressed. Will definitely order again.

The attraction is the huge range of products. They are not discounted and I have never been asked for a Paypal fee before. Two items shown as in stock turned out not to be this was irritating and delayed processing of my order. You are not told the supplier is in France which will obviously impact delivery time and cost. All in all three weeks to deliver. Only useful if you cannot find the products elsewhere.

Great service will use them again.

Shopping experience was a delight. Easy to use web page. Most of the items I required were in stock. I was a bit worried about ordering from abroad but did not encounter any problems. I was kept informed by e-mail about every step in the delivery process and my package arrived very promptly. Well impressed. Will definitely order again.

Had a delivery that was damaged on arrival. After contacting 1001 models they replaced the item free of charge. Great service!

I was very happy with my purchase over all. Even though the box was flattened in transit the model was still intact. I count luck for that considering the models were resin and quite fragile and would have easily been smashed. The expediency with which it arrived to the USA was excellent. Next time I would advise not sending fragile models in envelopes but in boxes.

Nice kits reasonable deliverytime

At the moment I ordered two times and… At the moment I ordered two times and both came within relative short time after the orders were placed. In the past there were a few minor difficulties but they were rectified. I'm confident enough to know that if I were to place a new order, that the company will send it in a short amount of time. The only thing I find a bit dissapointing about the shop, is their price range for model kits. I mean the prices never stay the same. For example, when I buy a model kit at a price of € 24.99 9without shipping costs, the next week this price is suddenly € 37,99, for the same model kit. So prices never stay exactly as they are. If a model kit is on sale, then it's understandable. But if they have a certain positive inventory, they should keep the prices the same. Weither it's € 37,99 or less.

Fast delivery

This is one of the very few online hobby stores who stock all of the items needed to build a successful model. Shipping is a fair cost to where the product is being sent from and arrives in a timely manner. One suggestion/recommendation for the site and/or model builder is look at the instructions prior to ordering your model to make sure you have all the correct paints glue transfer softeners etc. etc. which the instructions typically list. I've had to make several orders for materials as working into the model I did not realize I needed. An amateur issue not to be repeated? Probably but the cost of the shipping certainly makes me pause for the next model purchase to be made to ensure that all the materials needed are purchased.

Shipment was pretty quick (Within a week) but all emails were in French. Hard to understand being Dutch yet doable. Recommend to do this in English. Packing was solid.

Models arrived as ordered / notified no VAT / Duty. Keep up the good work!

good service

Swift delivery. Excellent information about the package's dispatch and delivery Perfect present

Considering this company is in France the service was excellent and delivery very quick. They messaged me regularly updating me with how my order was progressing. It took less time for my order to travel from France to the UK than from Heathrow to Warrington. Will use this company again.

My order came a view Davy�s after i ordered. Its a good company. The only comment i have is that the mail telling me that my order was underway was in french. It would be better if it is in english because most people know english better then french.

At the moment I ordered two times and both came within relative short time after the orders were placed. In the past there were a few minor difficulties but they were rectified. I'm confident enough to know that if I were to place a new order that the company will send it in a short amount of time. The only thing I find a bit dissapointing about the shop is their price range for model kits. I mean the prices never stay the same. For example when I buy a model kit at a price of � 24.99 9without shipping costs the next week this price is suddenly � 3799 for the same model kit. So prices never stay exactly as they are. If a model kit is on sale then it's understandable. But if they have a certain positive inventory they should keep the prices the same. Weither it's � 3799 or less.

Swift delivery Swift delivery. Excellent information about the package's dispatch and delivery Perfect present

Read my mail from 26 january 2021!

Excellent service Excellent service, prompt turnaround. Great communication. Faultless purchase, thank you.