Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 322 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 5 stars

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V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 20/01/2021
The gunsAwaffnug consisting of machine guns including perforated cooling plate look really very good.the shipment came relatively quickly and was neatly packaged.the template had slight kinks on the edge of the board the template itself has fortunately nothing got off.the mail is just sometimes a bit rough.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
Hi Sir, Hi Sir,, thank you for order decal Republic airlines decals ,, have a good day and enjoy day
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Response from 1001hobbies
Dear Mr. Grenon, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
Repeat Customer 1001 Modelkits is becoming a favorite supplier for esoteric hobby supplies at reasonable prices. Sure they take a bit longer as they ship from Europe, but that is not a problem, and I am happy to have found them! How happy am I? I am a repeat customer and I think that says it all.
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Response from 1001hobbies
Dear Mr. Burke, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 20/01/2021
I am extremely happy with 1001 model… I am extremely happy with 1001 model kits! The order process was very easy and they kept me updated on the status of my order from the time I ordered to when it was delivered! I will definitely be ordering from them again and I highly recommend them! Thank you , William Hammond
Response from 1001hobbies
Dear Mr. Hammond, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 20/01/2021
Repeat Customer 1001 Modelkits is becoming a favorite supplier for esoteric hobby supplies at reasonable prices. Sure they take a bit longer as they ship from Europe, but that is not a problem, and I am happy to have found them! How happy am I? I am a repeat customer and I think that says it all.
Response from 1001hobbies
Dear Mr. Burke, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 20/01/2021
Terrible Customer Service! The company sent the wrong items. It took me six emails to finally get them to somewhat acknowledge the mistake. I was supposed to pay postage to send the wrong items back to France. I'll never do business with the company again. $50 out the window.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 20/01/2021
It has been over a month now It has been over a month now, where the parcel has been shipped however the courier is still awaiting the parcel, will be requesting Paypal to obtain a refund, will not use these again!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 20/01/2021
Hi Sir, Hi Sir,, thank you for order decal Republic airlines decals ,, have a good day and enjoy day
Response from 1001hobbies
Dear Mr. Grenon, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
Good Ras paint
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/01/2021
My birthday is before Christmas and my son has sent me a voucher for a gift. We are now on January 20 and we still haven't received anything, but above all we haven't heard anything. You can imagine the amount of work it would take to send a voucher by e-mail .... Not at all serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
perfect and fast
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/01/2021
It has been over a month now It has been over a month now, where the parcel has been shipped however the courier is still awaiting the parcel, will be requesting Paypal to obtain a refund, will not use these again!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/01/2021
Terrible Customer Service! The company sent the wrong items. It took me six emails to finally get them to somewhat acknowledge the mistake. I was supposed to pay postage to send the wrong items back to France. I'll never do business with the company again. $50 out the window.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/01/2021
1001 Modelkits is becoming a favorite supplier for esoteric hobby supplies at reasonable prices. Sure they take a bit longer as they ship from Europe but that is not a problem and I am happy to have found them! How happy am I? I am a repeat customer and I think that says it all.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 20/01/2021
Hi Sir thank you for order decal Republic airlines decals have a good day and enjoy day
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 20/01/2021
I am extremely happy with 1001 model kits! The order process was very easy and they kept me updated on the status of my order from the time I ordered to when it was delivered! I will definitely be ordering from them again and I highly recommend them! Thank you William Hammond
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 20/01/2021
It has been over a month now where the parcel has been shipped however the courier is still awaiting the parcel will be requesting Paypal to obtain a refund will not use these again!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
I am extremely happy with 1001 model... I am extremely happy with 1001 model kits! The order process was very easy and they kept me updated on the status of my order from the time I ordered to when it was delivered! I will definitely be ordering from them again and I highly recommend them! Thank you , William Hammond
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Response from 1001hobbies
Dear Mr. Hammond, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/01/2021
The package arrived crushed but I guess it's not the seller's fault but the sender's fault.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
Great service! Great service!
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Response from 1001hobbies
Dear Mr. Gutzmer, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 19/01/2021
Great experience I will definitely repeat it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
Prompt updates and great service Great communication with the updates....given that shipping around the world is a bit off due to the covid thing, item arrived in a reasonable time....thank you...
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Response from 1001hobbies
Dear Mr. Thomas, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 19/01/2021
overpriced but Christmas present & overpriced but Christmas present & RTS- ready to sail.... Received in short time - great thanks...HOWEVER RTS-Nope. Not even close .Missing rc controller and receiver- not happy... .. sent email via website asked for a bunch of stuff- not good ...nothing put together ie: rigging etc. Called company. Was told Sorry “They always forget..”. Hmmm... but sent right out missing pieces-great thanks HOWEVER .. Received w/Instructions ONLY in French-huh?Really not happy. Didn’t even offer any type of compensation. Not again
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/01/2021
Great service! Great service!
Response from 1001hobbies
Dear Mr. Gutzmer, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/01/2021
Prompt updates and great service Great communication with the updates....given that shipping around the world is a bit off due to the covid thing, item arrived in a reasonable time....thank you...
Response from 1001hobbies
Dear Mr. Thomas, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
Perfect, fast and correct thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
A small order lost by the Post Office because not received after 1 month despite being sent by recorded delivery. I informed 1001 Maquettes who resent my order by Chronopost free of charge. Thank you so much for your kindness and excellent service. I highly recommend 1001 Maquettes.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/01/2021
I ordered on the site a millennium model star wars 9012021 on the site there was stock j2 days later on my account 1001 maquettes I see a message that says product unavailable I call the store but nobody responds on the site messaging is phony not even mail to inform me of the unavailability of the product. I'm back on the site today and my account says no history, no credit. I hope you have very good arguments and a sales department that's up to the task, because I'm not going to buy anything.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/01/2021
overpriced but Christmas present & overpriced but Christmas present & RTS- ready to sail.... Received in short time - great thanks...HOWEVER RTS-Nope. not even close .Missing rc controller and receiver- not happy... ...sent email via website asked for a bunch of stuff- not good ...nothing put together ie: rigging etc.. Called company. Was told Sorry "They always forget..". Hmmm... but sent right out missing pieces-great thanks HOWEVER .. Received w/Instructions ONLY in French-huh?Really not happy. Didn't even offer any type of compensation. Not again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
Well packaged and well presented. I congratulate the company for sending me a package intact and with such speed.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 19/01/2021
Very smooth and correct communication and fast delivery Perfect !
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Verified Buyer
Rating: 1 out of 5
following a purchase from 19/01/2021
overpriced but Christmas present & RTS- ready to sail.... Received in short time - great thanks...HOWEVER RTS-Nope. Not even close .Missing rc controller and receiver- not happy... .. sent email via website asked for a bunch of stuff- not good ...nothing put together ie: rigging etc. Called company. Was told Sorry �They always forget..�. Hmmm... but sent right out missing pieces-great thanks HOWEVER .. Received w/Instructions ONLY in French-huh?Really not happy. Didn�t even offer any type of compensation. Not again
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/01/2021
Great communication with the updates....given that shipping around the world is a bit off due to the covid thing item arrived in a reasonable time....thank you...
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 19/01/2021
First half of the order arrived quickly. I���ve been waiting nearly 2 weeks for the rest of th
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Verified Buyer
Rating: 1 out of 5
following a purchase from 19/01/2021
Ordered my items 3 weeks ago have not received them. I have emailed your company aweek ago no response please Get in touch with me thank you
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Verified Buyer
Rating: 1 out of 5
following a purchase from 19/01/2021
This feedback request has been received, but the goods haven't so I can't give better feedback. It's been 20 days now.
A
Acquirente Verificato
Rating: 1 out of 5
following a purchase from 18/01/2021
The product does not match what was described at all.Money thrown away and impossible to make the return as promised by them
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 18/01/2021
My order was launched on 1812 and the package arrived on 141. I judge the service acceptable only in light of the Christmas season and the particular situation due to the pandemic. Normally I would expect faster delivery.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 18/01/2021
Fast shipping . All ok
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 18/01/2021
great products. low prices thank you
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