1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Excellent service Excellent service. Got emails every time something was updated:oredre received, despatched, entered US, etc. Quick turnaround despite coming from France to US. Better than a UK company I tried, which was out of stock ... ironic.
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Response from 1001hobbies
Dear Mr. David, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/01/2021
TOO MANY PRODUCTS IN REASSOR IT'S PAINFUL
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
this article is exactly what I expected
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/01/2021
I cancelled an order on December 28 (delivery scheduled for the 30th and the item was not really in stock). The item was nevertheless sent on 05 January. I had to go to the parcel post on January 11 to refuse it. What's more, I received an e-mail asking me to finalize an order that I had never placed. Someone from the company contacted me on January 14 to tell me that it was a computer bug (a bug that doesn't register a cancellation and creates fictitious orders...) and that the transfer would be made by the weekend. And as usual, only promises and no action behind them, apart from an order that will certainly never take place. It's January 18 and I've still got nothing in my account. In short, if you order from them, don't expect to be reimbursed if you cancel an order. Company with inadmissible ways of doing things
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
very good site with lots of choice
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 18/01/2021
Super sprzedawca
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
Careful packaging Fine detailing
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/01/2021
Excellent service. Got emails every time something was updated:oredre received despatched entered US etc. Quick turnaround despite coming from France to US. Better than a UK company I tried which was out of stock ... ironic.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/01/2021
order of november 26th 2020 still not arrivedyou had to come back to me after having contacted colissimovoila week has just passed and as usual no news from you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/01/2021
pretty good supplies from here ands models but shipping is long and not easily tracked as the original number does not correlate with the USPS. Sometimes stock levels are not great.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 18/01/2021
The puzzles were delivered quickly and are of good quality????
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
I am very happy with 1001 maquette's service on all levels.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/01/2021
Placed order 1/2/21 shipped out 1/7 arrived country of destination 1/8 10 days later no information on arrival
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
First order just a small pot of enamel paint. Good and fast delivery. Would recommend if needed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
Absolutely nothing to say. Package received complete and without anomalies. A slight delay probably due to co
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/01/2021
Excellent service Excellent service. Got emails every time something was updated:oredre received, despatched, entered US, etc. Quick turnaround despite coming from France to US. Better than a UK company I tried, which was out of stock ... ironic.
Response from 1001hobbies
Dear Mr. David, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
perfect and fast
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/01/2021
Placed order 1/2/21 shipped out 1/7... Placed order 1/2/21 shipped out 1/7 arrived country of destination 1/8 10 days later no information on arrival
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
Perfect items. Just a little problem with the relay point for delivery.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 18/01/2021
Placed order 1/2/21 shipped out 1/7… Placed order 1/2/21 shipped out 1/7 arrived country of destination 1/8 10 days later no information on arrival
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Verified Buyer
Rating: 1 out of 5
following a purchase from 18/01/2021
Haven't received the item yet.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 17/01/2021
Fast, seriousness and very good communication
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 17/01/2021
Fast delivery. I am very satisfied :-)
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 17/01/2021
Everything is fine
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/01/2021
Product was delivered in good condition and the quality was what I expected. Delivery time was excessive. I was impressed with the selection of models many of which I've not seen anywhere else in one site. I will shop again from 1001 I will just need to adjust my delivery expectations.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 17/01/2021
Everything top no comments
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2021
Fast shipping paint for very good model
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2021
super cardboard models can't wait to order the sequel i want (almost) the entire collection""umbum"" now! easy to assemble perfect for neophytes like me and fans of role-playing, board games and war games. fast delivery more than reasonable prices in short i'm completely satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2021
. Product corresponds to the description. Fast delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/01/2021
I have not received the paint I ordered yet! The last I knew it had entered the US. Nothing since. Later tonight! I got the Field Drab paint a few minutes ago. All is well!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/01/2021
I haven�t received the paint I ordered yet!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2021
I have not received the paint I ordered... I have not received the paint I ordered yet! The last I knew, it had entered the US. Nothing since. Later tonight! I got the Field Drab paint a few minutes ago. All is well!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2021
Good material a little longer delay but resonabl
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/01/2021
I haven't received the paint I ordered... I haven't received the paint I ordered yet!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/01/2021
Order arrived on time but for an all-in-one model (glue, brush, paints) including 3 paints, but the brochure indicates many more colors needed, including mixes. Not very reg
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2021
Fast service order received in perfect condition to
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/01/2021
I have not received the paint I ordered… I have not received the paint I ordered yet! The last I knew, it had entered the US. Nothing since. Later tonight! I got the Field Drab paint a few minutes ago. All is well!
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Verified Buyer
Rating: 3 out of 5
following a purchase from 16/01/2021
I haven’t received the paint I ordered… I haven’t received the paint I ordered yet!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 15/01/2021
Very well packed Order was complete Friendly delivery So all in good order Keep up the good work!
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Verified Buyer
Rating: 3 out of 5
following a purchase from 15/01/2021
The products were great and well packaged, however delivery took 5 weeks to arrive and it was difficult to get a response from. I spent about 3 weeks trying to get in touch with 1001 Modelkits as the delivery tracking info hadn't changed. I can see they've put an email address on their website now so hopefully this will improve. I understand Covid/Brexit/recent weather are causing delays, however I've received similar packages (size and value) from France in less than a week. I would encourage 1001 Modelkits to look at other couriers. I would order again, but expect a long wait for delivery.
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