Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 321 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2021
Repeat Customer Good selection, easy to use web site and timely delivery
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Response from 1001hobbies
Dear Mr Mahal, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/01/2021
Fast and well protected. Very satisfied
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/01/2021
I ordered 2 models on 040121. I was told that the paints were out of stock (I tried to change the product to no avail). Since then I have tried to contact them by e-mail but they always send me the same e-mail with no solution! No way to contact them except by email! Very annoying
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/01/2021
Everything is fine. The shipment arrived just in time
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/01/2021
HAHAHA. The joke. Seriously. Item noted in stock and finally after two weeks yes but in fact no. Restocking. And finally a week later, well, the item is definitely out of stock. Pitiful organization. I struggled to get a refund. I got a notification after battling. I'm still waiting for the money to reach my account. I'm going to have to think about doing something other than trading.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 11/01/2021
Very fast shipping. Simply super
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 11/01/2021
Large selection fast delivery.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 11/01/2021
Excellent delivery time and service. The warehouse is very well stocked with lots of items and the prices are good:
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 11/01/2021
I placed the order on Dec. 12 it was supposed to arrive on the 18th so that I could ship the gifts to the appropriate people. As of Dec. 18 it shows delivered from the site - but no package to me. I ask for clarification from the courier who confirms that the package was returned to sender and that I should have heard from them. We are now a month after the order and I still do not receive a response as to where the ordered goods are. Nearly 100 € worth that no one knows where it went - and from the company no response to emails I send. Even on the phone they don't answer. I am sincerely concerned.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
Perfect. Package of several purchases (model + glue, brushes, pliers) in a single shipment. The package was well secured (bubble wrap) and arrived safely.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
order received promptly the model looks ok to see when it will be mounted but it should be a gift that will make pl
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/01/2021
Ordered paint on the 31st with colissimo at 980€ for delivery in 1 to 2 working days On the 11th no new order in preparation! Sent an email with no reply, impossible to reach by phone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
Everything is perfect: orderpayment-delivery. Third order on this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
Very fast delivery, well packaged, nothing to complain about.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/01/2021
Returned item over a month ago for a refund. Still no refund. Chased up twice and told when they receive it I will get a refund. Royal Mail confirm they have my return. Would never use this company again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
Package arrived quickly well packed I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
Fast, Perfect Transaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
Perfect!. nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
Good site, on time delivery, nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
Follow-upprecision speed nothing to say except that this site is perfect I will recommend it is
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/01/2021
bonjourtoujour pas ma commande du 26 novembreje vous ai envoyé 2 email pour un remboursement pas de reponsepeutre en passant par truspilot j'aurais une réponse autrement je serai obligé de saisir la just
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 11/01/2021
Order placed on 2412 is supposed to have been sent on 2812 in the post office say they have not received anything We are at day 1101 ie I've been waiting 18 days for my order. You call on the phone and they tell you that the post office has the order but it is not so. Fatal service. I do not recommend co
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
Fast and efficient thank you
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 11/01/2021
Fatal very angry the car I bought for a gift of kings does not have all the parts and also the paint cans that came are dry. I do not recommend it to anyone. Disappointing
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
Worry-free delivery. Serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2021
thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2021
fast and compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2021
excellent service just one flaw no home delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2021
Nothing to redirect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2021
Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2021
Order sent on time Product conforms to expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2021
For a first purchase, it went very well, so we're continuing
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2021
I am very pleased
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/01/2021
I am very pleased with the whole… I am very pleased with the whole transaction. Despite the delay n delivery, due to the pandemic, you had outstanding communication, and delivered an excellent product in the end.
Response from 1001hobbies
Dear Mr Smith, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2021
I am very pleased with the whole... I am very pleased with the whole transaction. Despite the delay n delivery, due to the pandemic, you had outstanding communication, and delivered an excellent product in the end.
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Response from 1001hobbies
Dear Mr Smith, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/01/2021
I am very pleased with the whole transaction. Despite the delay n delivery due to the pandemic you had outstanding communication and delivered an excellent product in the end.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 10/01/2021
Good service but expensive
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 10/01/2021
Very nice items fast delivery
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Verified Buyer
Rating: 1 out of 5
following a purchase from 09/01/2021
The whole experience was great. Packaging was excellent and it arrived as scheduled. Definitely doing more buisness with them.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 09/01/2021
Ordering was fast and easy Also received quickly Top company
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