Customer reviews of 1001hobbies

Order Shipping/Delivery time too long to the US I placed an order in late November for a Christmas present. I received no updates as to my order status. About a week and a half out from Christmas, I inquired as to the status of the order. I got, ""Thank you for your patience"", but no other information except my order is in process. It was obviously not coming in by Christmas, so I ordered something else from someone else. I sent 3 requests to cancel my order since it was still in ""process"" and hadn't shipped yet. The communications I received were, again, Thank you for your patience with NO acknowledgment of any of my cancellation requests! We are in the states and had I known this was coming from France, I would not have ordered it. And, I will never order from 1001 Hobbies again. The travel/ship time is too long and the order progress communication is non-existent. After ignoring all my requests to cancel and not wanting to refund any monies, my order came in Dec 29. I did receive some communications as to the delivery on Dec 27. Do not order form 1001 Hobbies from the US unless you have a 2-3 month delivery window.

I have not yet received my package... I have not yet received my package ordered on December 5th. It is now December 28th. I cannot get ahold of anybody in customer service. The phone number in Boston just rings and rings.

Ordered on 4/12/20 still has not... Ordered on 4/12/20 still has not appeared when other orders from the continent have arrived - Hermes are one of the worst , if not the worst courier companies in the world - China is better!!!

Item purchased was just as shown... Item purchased was just as shown online, arrived on time.

Delivery too long order December 15 still nothing received

Despite a delay in delivery, the parcel arrived before Christmas. Confor backpack

Order placed on December 8 and still nothing to arrive on December 28!!!! So he missed a gift under the tree. :-( Let's hope it arrives before this

Perfect transaction

very nice product fast delivery

Order placed on December 2, everything available on the site. Shipped only on December 14 because of a supplier problem. Since order in the nature we are December 28. Too bad for Christmas! And 1001 hobbies launched an investigation after the deliveryman. 26 days and nothing. No thanks or rec

Wide range of products. On-time delivery

Order preparation time too long. Order placed 061220 received 24

Ideal transaction fast delivery

Satisfied with the time of deliverya packing more than perfect taken by the care of all the teamuntil now I am not disappointed with their service always in time of deadline never exceededI advise you highly this site for me it is the best.

The prices are quite competitive, the toy offered (monster truck radio ordered) is of good quality and the description was accurate. On the other hand, delivery times were not respected: order placed on 312 for delivery within 2-4 days. Order received on 1812, just in time for Christmas. However, payment was received

Satisfied with this first order. Delivery on time. Order tracking

Goods not yet arrived (today 27.12.20) Re.v. 09.12.20 (over 18 days). Parcel arrived on 28.12. with wrong goods!!!

I only put 3 stars because I placed an order on December 10 all the models in stock I received my order after Christmas so I paid shipping costs to receive quickly but the preparation was so long that we g

No problem for my order of paintings. everything well packed and received on time. In these troubled times with covid ..all normal things become almost bizarre!!! Thanks again to the whole team. Bonne année 2021 ...bonne chance aussi . J.

After a 1st experience which had left me a bitter taste as for the speed of the delivery and a contact with the customer service I recommended on this site and the very very good surprise. In addition to an attractive price thanks to a discount, the order was delivered quickly. So I've completely changed my opinion of this site and highly recommend it for its serious attractiveness and professionalism. Very good site to which I give 5 stars

very happy with the choices and products as well as the prices you are the best in this field continue to make us dream

The precision with which the parts are cut is remarkable. The step-by-step instructions are well done. The views could sometimes be enlarged. Assembly is very pleasant. You have to take your

Very happy with my purchases on this site

Choice and speed

Product conforms relatively fast shipment in this busy periodÃ

Received too late

Having been let down by another company,I was grateful to be able to find a Christmas present in stock here. 1001 shipped my order promptly but Hermes took a very long time to deliver it 10 days!!! In addition the Hermes tracking system didn't really function well. For me to order from this company again they would need to change their delivery provider!

Just perfect. Package delivered on time. Very very well packed. And the 306 is very well finished and of very good quality. I am very

Intelligence in partial delivery by dividing the order into two shipments Speed of reaction Wise choice of Colissimo for the second part of the order Br

parcel received without any problem

Good evening, I ordered a small gift for Christmas which I have not yet received. Today is December 26. If the difficulties had been announced, I would never have ordered it. Waiting for information. Cor

This is the second time I've ordered a puzzle from you. Everything is perfect: very fast delivery and excellent quality product! Bravo, I recommend you 100%! Thanks to all

The 1001 Hobbies team did its utmost to ensure that the packages were delivered on time. M

I don't have any advice to giveI still don't have my parcelyou tell me that my parcel has been dispatchedthe post office tells me that the parcel is still with the shipper.que pe

The potatoes were very tasty

Everything very correct and communication at all times.

I still haven't received it! And it's already past Christmas!

I will never buy anything here again. Allegedly, money had not arrived even though I had a receipt from the bank. This company cannot be reached by phone. First there is a tape message and then the busy signal! After I wrote a very clear email, they found my money and told me that the goods would be sent. Then it only took 3-4 weeks and ""poof"" the package was already there!

Faster transport is better

Reliable and fast seller . Tamya product perfect . Thank you .