English 
A
Rating: 1 out of 5
I'm still waiting for my parcel
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 319 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3 and 5 stars
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Rating: 5 out of 5
Nothing to report. Delay shorter than expected
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A
Rating: 5 out of 5
Everything is perfect!
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A
Rating: 5 out of 5
good material respect deadline
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A
Rating: 1 out of 5
probleme avec mondial relais de nantes car le point relais ou il est sencer et être arrivé depuis vendredis 11 decembre a 11H15 A MODA ELNISSA A NANTES ne le trouve pas si vous pouvier faire quelque chose aupres de mondial RELAY je vous en serait reconnaissent car j'attend ce commande c'est pour noel. JE vous laisse mes cohordonne monsieur caens donovan numéro de colis 96646045 ainsi que mon mail pour une eventuel reponce cordialement
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A
Rating: 1 out of 5
Wrong items delivered difficult to get any answer from this company. Still waiting for refund of 144£. Bad custom service. Stay away
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A
Rating: 5 out of 5
Top! Efficient, available after-sales service. They looked for solutions to get the gift under the tree on time. And they kept their word! Thank you team
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A
Rating: 5 out of 5
Very pleased
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A
Rating: 5 out of 5
Very complete site fast shipping
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A
Rating: 5 out of 5
Super gifts good quality I recommend
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A
Rating: 5 out of 5
Fast simple efficient . Thank you
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A
Rating: 5 out of 5
Accurate order tracking and information
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A
Rating: 5 out of 5
good price good communication on ordering and shipping good packaging unusual product it's perfect and no more expensive than on the manufacturer's website
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A
Rating: 5 out of 5
Coli well received. Thanks
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A
Rating: 1 out of 5
Disappointed. Order placed on 0512 on the basis of available items. Delivery within 4 to 6 working days. Credit card debited on the FRIDAY. On the 11th, with no news, I contacted 1001 Maquettes and received a reply on the 14th: product received this weekend. Then on the 15th I learned that the main product was on its way from a supplier. By this I mean""article indisponible"" or ""en cours d'approvisionnement"". None of these mentions appeared on the site at the time of the order. To date, SEVEN of these items are advertised as available. As for telephone contact, it rings in the void. I do not recommend this merchant.
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A
Rating: 5 out of 5
Easy ordering and fast delivery! I recommend this establishment
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A
Rating: 5 out of 5
Super quality product
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A
Rating: 1 out of 5
This order was shipped over a month ago... This order was shipped over a month ago and I still have not received it I probably will not order from 1001 model kits again
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Response from 1001hobbies
Mr. Sackman, Bedankt voor je feedback. Wij willen u erop wijzen dat wij vandaag contact opnemen met de vervoerder om te weten te komen waarom het pakket in de Verenigde Staten is geblokkeerd. Wij zullen ons best doen om ervoor te zorgen dat deze levering zo snel mogelijk plaatsvindt. Dank u voor uw begrip, 1001hobbies klantenservice.
A
Rating: 5 out of 5
Product conforms. Delivery on time. Clear tracking of the various stages from preparation to delivery to the point of sale.
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V
Rating: 5 out of 5
I am always delighted by the quality of service and the range and quality of the kits you supply. I am one very happy and very satisfied customer. Thank you so much. Will.
V
Rating: 5 out of 5
Packages were well wrapped & arrived in good order. However 2nd packet delivery as a right shambles, UPS should be ashamed of themselves.
A
Rating: 5 out of 5
Difficult access to find the site to order but after no problem.
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V
Rating: 5 out of 5
Simple prompt transaction
A
Rating: 5 out of 5
Nice puzzle, quite complicated, but very pleasant to put together.
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A
Rating: 5 out of 5
conforms to my expectations..delais rapides.raport qualité prix.au top...petit bémol sur le site qui est un peut brouillon pour y retrouver..a conseiller sans problème..m
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A
Rating: 5 out of 5
I received the right part
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A
Rating: 5 out of 5
RAS smooth delivery and conforms well
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A
Rating: 5 out of 5
small, well-packaged parcel item intact
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A
Rating: 5 out of 5
Fast delivery. Good quality
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A
Rating: 5 out of 5
It is just what I was looking for and the service was great. Quick delivery
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A
Rating: 1 out of 5
Ordered December 1st and still nothing received! It seems that it is still not transmitted to mondial relay !!! Abuser !! Will I get it for Christmas
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Product conforms. Very well packaged. Fast shipping.
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Rating: 1 out of 5
Ordered the 412 with expected delivery on 912 but on the site still waiting to be processed, so very disappointed for my 1st order on this site. I dare to hope for a favourable outcome.
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A
Rating: 5 out of 5
Impeccable and fast
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A
Rating: 1 out of 5
Ordered the 412 with expected delivery on 912 but on the site still waiting to be processed, so very disappointed for my 1st order on this site. I dare to hope for a favourable outcome.
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A
Rating: 5 out of 5
Ras very bie
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V
Rating: 1 out of 5
The parcel took 21 days although 7 days were initially specified. You are repeatedly put off and it is not possible to cancel even if the parcel has not yet been sent. After sending it back because the parcel arrived much too late, there was still no refund after more than a month. That was the first and also the last time I ordered anything here.
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G
Rating: 3 out of 5
Lots of choice but in case of an incorrect delivery very poorly accessible service department If it does manage to make contact the problem is solved satisfactorily
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C
Rating: 5 out of 5
Perfect shipping thank you very much for sure I will buy again.
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