English 
A
Rating: 5 out of 5
Excellent service and fast delivery
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
this morning i received the model of the missouri at 1200th i'm very happy because it's really what i wanteda big thank you for your shipmenti would recommend your house to my friends.
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A
Rating: 5 out of 5
Plenty of choice and fast delivery
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A
Rating: 5 out of 5
super rien a dire
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A
Rating: 5 out of 5
Great company Great company. International, but fast shipping. Good variety of products.
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Response from 1001hobbies
Dear Mr RICHARDSON, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 5 out of 5
Just as described; fast shipping Just as described; fast shipping
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Response from 1001hobbies
Dear Mrs Espinosa, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 5 out of 5
Claims amazing customer service call the number and I can't get a person or leave a number so I have to leave an email however my issue is time-sensitive and I need to be able to call. There is no indication your order goes through when placing an order. When you go to enter credit card information you are redirected to a sketchy site and they keep rejecting my Visa.
V
Rating: 1 out of 5
Claims amazing customer service Claims amazing customer service, call the number and I can't get a person, or leave a number, so I have to leave an email, however, my issue is time-sensitive, and I need to be able to call. There is no indication your order goes through when placing an order. When you go to enter credit card information you are redirected to a sketchy site, and they keep rejecting my Visa.
Response from 1001hobbies
Mrs. KNUTSON, Thank you for your feedback. We regret that the payment of your visa does not go through. Unfortunately, we cannot give you more information. Indeed, these banking data are strictly personal and belong to your bank. We advise you to call your bank to try to understand what is going on! cordially, Laure
V
Rating: 5 out of 5
I ordered 1/72 scale pilots for my red arrow planes and was very happy with the detail of the figures. They arrived on time and well packaged. I was kept well informed every step of the way. The only thing that I suppose I could criticise about is when they were displayed online they were painted but as far as I can remember it did not say in the description that they came unpainted which was a worry until they arrived . I was very glad that they did come unpainted so that I could paint them in the colour I needed. A brilliant product.
A
Rating: 5 out of 5
Very good product
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A
Rating: 3 out of 5
This site is one of the most expensive should lower the rates a little
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A
Rating: 5 out of 5
Hello. Yes, the parcel has arrived. Perfect packaging and fast delivery. Thank you
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A
Rating: 5 out of 5
Deadline met :) Thank you
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A
Rating: 5 out of 5
Perfect as usual
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A
Rating: 5 out of 5
I'm more than happy with the fast delivery and the top quality.
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A
Rating: 5 out of 5
nothing to say. Impeccable..... all is well deadlines. Guaranteed delivery ... TOP from TOP!!!! Don't forget johan =Very good advice... But after more than 1000 euros of orders I expect a small discount or at least a fidelity card.
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A
Rating: 5 out of 5
Pack carefully to avoid shocks and deliver within a short time.
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A
Rating: 5 out of 5
Very fastI recommend
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A
Rating: 1 out of 5
I still haven't received anything, even though I was supposed to be delivered in
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G
Rating: 5 out of 5
Very good service
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A
Rating: 1 out of 5
Claims amazing customer service Claims amazing customer service, call the number and I can't get a person, or leave a number, so I have to leave an email, however, my issue is time-sensitive, and I need to be able to call. There is no indication your order goes through when placing an order. When you go to enter credit card information you are redirected to a sketchy site, and they keep rejecting my Visa.
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Response from 1001hobbies
Mrs. KNUTSON, Thank you for your feedback. We regret that the payment of your visa does not go through. Unfortunately, we cannot give you more information. Indeed, these banking data are strictly personal and belong to your bank. We advise you to call your bank to try to understand what is going on! cordially, Laure
A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Excellent service! Thank you so much!
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A
Rating: 5 out of 5
No complaints Delivery time respected. Order complete. M
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A
Rating: 5 out of 5
Package conforms to order
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A
Rating: 3 out of 5
I used a 100 euro gift voucher and normally free postage. Not only did I have to pay the shipping costs, but it was also impossible to find a parcel delivery address. This is my 2nd order with you and this is the 2nd identical problem. I should point out that the order was placed before containment. It's a pity, but we'll be ordering from
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V
Rating: 1 out of 5
Do NOT deal with this cowboy outfit 1001modelkits my mk1 classixx transit van arrived in broken bits at a cost of �206 sterling they should be closed down A WARNING ?? TO ALL OF YOU WHO READ YHIS DO NOT DEAL WITH THESE COWBOYS THEY TAKE YOUR MONEY BUT DELIVER SCRAP LEAVE WELL ALONE
V
Rating: 5 out of 5
This site is from France. They are lowlife theiving criminals who take your money and then don't deliver the product. First the order was ""supposedly"" shipped to another address in another state. Second they reshipped only part of my order to me. THIRD AND THIS IS IMPORTANT IT TOOK 3 MONTHS TO GET A REFUND OF MY MONEY. I HAD TO HOUND THEM TO GET IT. THEY HOPE TO WEAR YOU OUT. SCUMBAGS
V
Rating: 1 out of 5
DON'T BUY FROM THEM!! This site is from France. They are lowlife theiving criminals who take your money and then don't deliver the product. First, the order was ""supposedly"" shipped to another address in another state. Second, they reshipped only part of my order to me. THIRD, AND THIS IS IMPORTANT, IT TOOK 3 MONTHS TO GET A REFUND OF MY MONEY. I HAD TO HOUND THEM TO GET IT. THEY HOPE TO WEAR YOU OUT. SCUMBAGS
Response from 1001hobbies
Mr. Parins, Thank you for your email. We inform you that the refund was made on November 2, 2020. Moreover, we make no secret of the fact that our company is based in France. We thank you for your understanding, cordially, 1001hobbies customer service.
V
Rating: 1 out of 5
Do NOT deal with this cowboy outfit… Do NOT deal with this cowboy outfit 1001modelkits my mk1 classixx transit van arrived in broken bits at a cost of £206 sterling they should be closed down A WARNING ?? TO ALL OF YOU WHO READ YHIS DO NOT DEAL WITH THESE COWBOYS THEY TAKE YOUR MONEY BUT DELIVER SCRAP LEAVE WELL ALONE
Response from 1001hobbies
Mr. Bowland, Thank you for your feedback. We are still waiting for your return, you will understand that we cannot refund a product we don't have! Thank you for your patience, cordially, Customer care 1001hobbies.
V
Rating: 1 out of 5
Two weeks waiting for a delivery, which still hasn't arrived! Not impressive
A
Rating: 1 out of 5
DON'T BUY FROM THEM!! This site is from France. They are lowlife theiving criminals who take your money and then don't deliver the product. First, the order was ""supposedly"" shipped to another address in another state. Second, they reshipped only part of my order to me. THIRD, AND THIS IS IMPORTANT, IT TOOK 3 MONTHS TO GET A REFUND OF MY MONEY. I HAD TO HOUND THEM TO GET IT. THEY HOPE TO WEAR YOU OUT. SCUMBAGS
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Response from 1001hobbies
Mr. Parins, Thank you for your email. We inform you that the refund was made on November 2, 2020. Moreover, we make no secret of the fact that our company is based in France. We thank you for your understanding, cordially, 1001hobbies customer service.
A
Rating: 1 out of 5
Do NOT deal with this cowboy outfit... Do NOT deal with this cowboy outfit 1001modelkits my mk1 classixx transit van arrived in broken bits at a cost of £206 sterling they should be closed down A WARNING ?? TO ALL OF YOU WHO READ YHIS DO NOT DEAL WITH THESE COWBOYS THEY TAKE YOUR MONEY BUT DELIVER SCRAP LEAVE WELL ALONE
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Response from 1001hobbies
Mr. Bowland, Thank you for your feedback. We are still waiting for your return, you will understand that we cannot refund a product we don't have! Thank you for your patience, cordially, Customer care 1001hobbies.
V
Rating: 5 out of 5
everything is great!
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A
Rating: 5 out of 5
All good fast safe. Thank you
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A
Rating: 3 out of 5
In my order of modeling paints, it happened that a small bottle not having the cap closed properly lost most of the paint in the package.
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V
Rating: 5 out of 5
You had a kit I�ve been trying to find for a long time. I was hesitant at first ordering from overseas but the process was simple and fast. The payment options were nice and the kit arrived much faster than I ever imagined. The packaging was nice and sturdy and the kit arrived in great condition. I�ll definitely keep you in mind when I�m on the hunt for another hard to find kit.
V
Rating: 5 out of 5
Very good communication weekly via email notification. Product fits perfectly! Will call on again for future purchases.
V
Rating: 5 out of 5
Brilliant service, delivered promptly with good communications. Merci beaucoup!
G
Rating: 5 out of 5
correctflawless and professional finishing of goods
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