Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 5 stars

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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2020
order shipped and received very quickly by Chronopost. very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2020
Excellent site you find you order it telephones you to say to you that they well took into account the order you say in how many days you will receive your articles and that arrives and in perfect state packing niquel nothing to say in comparison with much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2020
well fast satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2020
perfect very fast shipping
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Verified Buyer
Rating: 3 out of 5
following a purchase from 23/09/2020
Great people to deal with.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/09/2020
I live in Hawaii and was impressed at how quickly and efficiently my product came. All the way from France!! Product was wrapped well and arrived in perfect condition.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/09/2020
Great customer service!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
Great people to deal with. Great people to deal with.
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Response from 1001hobbies
Dear Mr CHRISTMAN, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
I live in Hawaii and was impressed at... I live in Hawaii and was impressed at how quickly and efficiently my product came. All the way from France!! Product was wrapped well and arrived in perfect condition.
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Response from 1001hobbies
Dear Mr Kim, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
Great customer service! Great customer service!
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Response from 1001hobbies
Dear Mr King, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/09/2020
Great communication on product & quick postage from overseas.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/09/2020
Great people to deal with. Great people to deal with.
Response from 1001hobbies
Dear Mr CHRISTMAN, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/09/2020
I live in Hawaii and was impressed at… I live in Hawaii and was impressed at how quickly and efficiently my product came. All the way from France!! Product was wrapped well and arrived in perfect condition.
Response from 1001hobbies
Dear Mr Kim, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/09/2020
Great customer service! Great customer service!
Response from 1001hobbies
Dear Mr King, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 23/09/2020
I bought 4 titles of the Warhammer Chronicles they had to come from different stores so it took some time But it was worth the wait once they were shipped they arrived within 2-3 days I can recommend 1001hobbys and i will certainly visit this store again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
Correct delivery. Will continue with you. Satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
Perfect, don't change a thing
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/09/2020
Shipment arrived after two weeks times... Shipment arrived after two weeks times - payment included special courier charges. Too long time !
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Response from 1001hobbies
Dear Mr Amitai, Thank you for your feedback. We apologize for this incident. Unfortunately, you will understand that carrier delays are currently much longer due to health events and customs are perfectly blocking packages longer than expected. We strongly deplore this situation Thank you for your understanding, soon on our website.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2020
Really nice company to deal with Really nice company to deal with. I have ordered items from them several times and they are always easy to deal with and keep you informed on the item shipment and arrival time. Highly recommended.
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Response from 1001hobbies
Dear Mr Lopez, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/09/2020
Very good, no problems, everything went smoothly
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Verified Buyer
Rating: 3 out of 5
following a purchase from 22/09/2020
Shipment arrived after two weeks times… Shipment arrived after two weeks times - payment included special courier charges. Too long time !
Response from 1001hobbies
Dear Mr Amitai, Thank you for your feedback. We apologize for this incident. Unfortunately, you will understand that carrier delays are currently much longer due to health events and customs are perfectly blocking packages longer than expected. We strongly deplore this situation Thank you for your understanding, soon on our website.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/09/2020
Really nice company to deal with Really nice company to deal with. I have ordered items from them several times and they are always easy to deal with and keep you informed on the item shipment and arrival time. Highly recommended.
Response from 1001hobbies
Dear Mr Lopez, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2020
arrive very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2020
Perfect order and delivery. Information on the site about the paints required would have been a plus to avoid a second order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2020
Very good large selection and smooth delivery
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/09/2020
I have dealt with 1001 hobbies before. They are great! The model comes when it's supposed to. The model I just got has been built and painted and decaled. It's an incredible model all parts fit just right. Had a little trouble with the engine fitting where it should have.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 21/09/2020
Very pleased fast service and shipping. I am in the USA and very pleased with finding what I wanted and the amount of time it took to arrive.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 21/09/2020
Op 5 september heb ik een bestelling geplaatst en betaald. Vandaag 21 september heb ik nog steeds niets binnen. Op mails wordt niet gereageerd en de telefoon wordt niet opgenomen. Ik heb ze een keer telefonisch te pakken gekregen. Toen meldden ze dat ze nog wachtten op 1 product en dat mijn bestelling op 17-9 verzonden zou worden. Ik heb nog steeds geen verzendbevestiging gekregen. Blijkbaar reageert het bedrijf wel op reviews hier. Dus 1001hobbies kunnen jullie aub uitleggen wat jullie aan het doen zijn?? Edit: Op mijn mail van 7-9 hebben jullie gereageerd Op mijn mail van 8-9 hebben jullie niet gereageerd Op mijn mail van 11-9 hebben jullie gereageerd nadat ik heb gebeld Op mijn mail van 18-9 hebben jullie niet gereageerd. Wat betreft jullie telefoonnummer +31 85 80 81 159: Op 7-9 heb ik 4 keer gebeld. Alle 4 keer kreeg ik voicemail. Op 15-9 heb ik gebeld en kreeg ik een Engels sprekende medewerkster aan de lijn. Op 21-9 heb ik 8 keer gebeld. Alle 8 keer kreeg ik voicemail. Jullie bereikbaarheid is dus waardeloos. Ik zie dat de order inmiddels gesplitst is. Ik ben benieuwd wanneer alles geleverd wordt.
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 21/09/2020
The article is very nice!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/09/2020
High quality items at a good price
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/09/2020
WEb very intuitive and fast service, I know where my purchases are at all times. Very reliable. Best regards.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/09/2020
Very fast and good
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/09/2020
Great kit and quick delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/09/2020
Goods arrived in a timely fashion packaged well
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/09/2020
Very pleased Very pleased, fast service and shipping. I am in the USA and very pleased with finding what I wanted and the amount of time it took to arrive.
Response from 1001hobbies
Dear Mr Breznai, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/09/2020
I have dealt with 1001 hobbies before I have dealt with 1001 hobbies before. They are great! The model comes when it's supposed to. The model I just got has been built, and painted and decaled. It's an incredible model, all parts fit just right. Had a little trouble with the engine fitting where it should have.
Response from 1001hobbies
Dear Mr Armillotti, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 21/09/2020
Tot nu toe niks geleverd en totaal niet bereikbaar Op 5 september heb ik een bestelling geplaatst en betaald. Vandaag, 21 september, heb ik nog steeds niets binnen. Op mails wordt niet gereageerd en de telefoon wordt niet opgenomen. Ik heb ze een keer telefonisch te pakken gekregen. Toen meldden ze dat ze nog wachtten op 1 product en dat mijn bestelling op 17-9 verzonden zou worden. Ik heb nog steeds geen verzendbevestiging gekregen. Blijkbaar reageert het bedrijf wel op reviews hier. Dus, 1001hobbies, kunnen jullie aub uitleggen wat jullie aan het doen zijn?? Edit: Op mijn mail van 7-9 hebben jullie gereageerd Op mijn mail van 8-9 hebben jullie niet gereageerd Op mijn mail van 11-9 hebben jullie gereageerd nadat ik heb gebeld Op mijn mail van 18-9 hebben jullie niet gereageerd. Wat betreft jullie telefoonnummer +31 85 80 81 159: Op 7-9 heb ik 4 keer gebeld. Alle 4 keer kreeg ik voicemail. Op 15-9 heb ik gebeld en kreeg ik een Engels sprekende medewerkster aan de lijn. Op 21-9 heb ik 8 keer gebeld. Alle 8 keer kreeg ik voicemail. Jullie bereikbaarheid is dus waardeloos. Ik zie dat de order inmiddels gesplitst is. Ik ben benieuwd wanneer alles geleverd wordt.
Response from 1001hobbies
Mr. Visser, Bedankt voor je feedback. We bevestigen dat we al uw e-mails hebben beantwoord en dat we oproepen ontvangen. In onze laatste e-mail. We hebben uw bestelling gehalveerd, zodat de beschikbare vliegtuigen later kunnen worden verzonden. Ik wens u een goede ontvangst, Met vriendelijke groet, 1001hobbies klantenservice.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
Fast transaction and fair price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
Perfect and fast, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
very good service
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